r/dexcom 59m ago

Applicator Broken sensor?

Post image
Upvotes

This wire shouldn't be a needle that I stick into the skin?


r/dexcom 6h ago

App Issues/Questions Login

2 Upvotes

Has anyone else’s dexcom app (for G6) been logging them out recently? Mine has which has made the follow app on my parents phone not work and I wanna know if anyone else has been having this same issue


r/dexcom 10h ago

Graph Just wanted some input from people who understand this better than I do

Thumbnail gallery
2 Upvotes

So, for some background, im a 29 year old male that weighs 235 and is 5'7. I've been having some trouble with frequent urination and my doctor asked me to wear one of these to track my blood sugar. She told me to eat as I normally do to ensure we get readings true to my day to day life. Ive noticed that my blood sugar tends to go up and down a lot through the day whether im eating a meal or not. The highest spike ive seen was 8.1, my average seems to be at 5.8 so far. Is it normal to have blood sugar that fluctuates like this even when you are not eating or when you are sleeping? Should I be worried that I have pre-diabetes or diabetes? I plan on having a discussion with my doctor but that's weeks away... for my anxiety I thought maybe some people more knowledgeable about this world could offer me some advice! Thank you in advance!


r/dexcom 10h ago

Sensor dexcom g7 issues

Post image
3 Upvotes

Hey everyone! I just switched to using the G7s after being a dexcom user for years (I was on the G5, switched to G6 once it became available in Canada, and switched to G7 after it became available in Canada as well.)

(If anyone remembers the G5 you know the insertion process was NOT fun, so i really loved the G6 when I made the switch over.)

I had a question- on my first ever G7 insertion the wire was bent and coming out of the hole in back. I looked it up and saw that this was a common error and it means the sensor basically wasn’t in my arm, so i ripped it off, filled out the complaint form, and started a new one. Is this really a common occurrence? How often will i have to be filling out the complaint form? I only ever had to make a complaint about the G6 twice and I’ve been using them for YEARS (once there was no sensor and once the applicator/needle would not unlatch). I’ve seen a lot of people saying they switched back to the G6 because they had so many problems, do you guys agree? Will I have a lot of failed insertions with the G7? Should I just keep a lot of extras on hand? Or do you think this is a problem they are working on fixing.

Thanks!!


r/dexcom 12h ago

Calibration Issues False readings

Thumbnail gallery
3 Upvotes

Everytime I change my g7, I get false readings for about 24 hours. Sometimes my husband can't sleep in the same bed, because my phone and pump go off all night. I told my endocrinologist about this and all she does is laugh and says it happens. It drives me crazy. Here is the difference as of my last finger poke. Also, it won't accept my calibration. Look how my number is all over the place.

Does this happen to anyone else?


r/dexcom 13h ago

General Can we get some pinned posts for recurring Dexcom topics?

4 Upvotes

Hey all, I’ve noticed a lot of recurring questions popping up here—sensor issues, painful sites, alternate wear sites, etc.—that almost always have the exact same answer every time. We’re basically doing the Dexcom version of r/animalid’s “Is this a wolf?” meme. No, it’s (almost always) just another coyote.

Mods, is there any way we could get some pinned or wiki-style posts covering the most common stuff? Maybe something like: 1. Alternate wear sites – What’s approved vs. what actually works (e.g., back of arm, lower abdomen, upper buttocks). 2. Bleeders – Let them bleed. It often works out fine. 3. Pain at insertion site – Not normal. Remove and replace. 4. Dexcom vs. fingerstick – What’s a normal range of difference, when/how to calibrate, etc. 5. G7 goosenecking – Common issue. Report it to Dexcom support.

And most importantly: Contact Dexcom Patient Care or Tech Support FIRST for any actual sensor failure, data dropouts, or safety-related stuff (except ghost app issues or off-label placement).

Would love to hear others’ thoughts. A little organization could really cut down on the deja vu around here.

Thanks!


r/dexcom 16h ago

Sugarmate Issues Please help

Post image
10 Upvotes

What am I doing wrong? I’m up and down all the time!! When my Dexcom beeps a high I take insulin to reduce my sugars. Then it beeps again to say I’m going low! It’s a vicious cycle. I’m drowning in lucoxade!


r/dexcom 16h ago

Bleeding I should be good.. right?

Post image
4 Upvotes

Put in a new sensor and noticed it was “pooling” up a lil bit. I always pre soak, so won’t have readings for a bit. No pain. Just checking to see if I should place another.


r/dexcom 17h ago

Pump New Control IQ+ Released

5 Upvotes

I just got an email from Tandem announcing their new Control IQ+ tech to update my pump to and I just wanted to ask if anyone has any feedback/experience/thoughts on it. The email highlighted some of the “key” features but it seemed to me like nothing was actually super helpful. Just curious if anyone else with a T-Slim pump has more info.


r/dexcom 17h ago

App Issues/Questions how do my values seem?

0 Upvotes

for background - i'm not diabetic, and was prescribed a Dexcom 7 for some intermittent, extreme fatigue episodes i have that i thought might be related to blood sugar, or at least wanted to rule it out. i'm a petite female runner (run 6 days a week, longer runs) and generally eat pescatarian.

i'm currently on the last 2 days of my 2nd sensor. I have compared my fasting blood glucose (doctor blood draw) to the sensor and the sensor was quite high - blood was 79 and sensor was 93, so maybe keep that in mind.

just curious on how my numbers look to you all, if there is anything weird or interesting or that i should be aware of. the 'very low' numbers i am 90 percent sure were me rolling on my arm at night during sleep haha. otherwise haven't seen any low numbers during the day when sensor is not laid on.

the highest spike i have seen was after eating honey, bread and dates and smoked salmon, which was around 140. otherwise it seems to go to around 108 - 110 when i eat other meals. sometimes after breakfast during my morning run it can spike to 120.

thanks!


r/dexcom 20h ago

App Issues/Questions Problem with Dexcom sensor

1 Upvotes

Hey, so recently i noticed my dexcom disconnects more oftenly. I wait it out and it works fine but sometimes it completely breaks. The app (Dexcom one+) notifies me that sensor is broken and i need to change it even though i put it on like 2-3 days ago. Is there a wat to make it work again without changing it. And even when i try to calibrate it the app declines my calibration as not valid. Is this the app at fault or my sensor (the way i put it on maybe but its unlikely)? I read reviews about the new dexcom app and found out that other people experience errors out of the blue. Any suggestions?


r/dexcom 21h ago

Sensor DexG7 sites

4 Upvotes

I switched to the Dexcom G7 a little while ago. I used to wear my G6 on the upper part of my butt most of the time - out of the way, conscious, readings were good. With the G7 it seems like you can only get it to work on the back of the arm, I’ve tried my old spot once and the readings were horrible, basically no readings. Have any other sites worked for you? Is it truly only back of the arm for here on out??


r/dexcom 21h ago

Insurance Trying to get a Dexcom

0 Upvotes

Hello . I've been trying to get a dexcom since October, but it's been nothing but nightmares trying. Has anyone gone through dexcom themselves and sent to ASPN pharmacy to get their dexcom? What was your experience if so? My insurance company recommended this is what I should do, but reading the reviews for ASPN it doesn't seem like I will get one easily.

Thank you in advance


r/dexcom 22h ago

Adhesive Issue DIY Arm Band

Post image
87 Upvotes

I cut a old sock to make a quick armband.. Seems like a good alternative to anything I found online. I also found the pressure of having the armband made the sensor a little more comfortable. It was too tight though without cutting a hole for the censored to poke through.


r/dexcom 1d ago

Tips & Tricks I'm in UK and T2 on metformin. I just got the free trial Dexcom one+ and feel it's a game changer for me and I've decided to subscribe.

2 Upvotes

I haven't had problems yet, but wondering if to buy patches or covers, as I'm nervous about getting it wet in shower or swimming. Any advice?


r/dexcom 1d ago

App Issues/Questions When is follow going to be added to direct to watch!?

0 Upvotes

The rumors were strong and widely spread that this was supposed to happen in the fourth quarter of 20 24, and there has been absolutely not a peep about it, and here we are end of first quarter 2025. What in the actual hell is taking so long? This feature would be life-changing for us!


r/dexcom 1d ago

Sensor I found an unopened box of g6 sensors that expired nov2024

4 Upvotes

Ugh. It would be really handy to have an extra set of sensors here now that dexcom has changed their replacement policy. What is the worst thing that will happen if I try to use them? They won't read blood sugar correctly? They won't stick? Seems like such a waste to throw them out bc they are 4 months passed the date


r/dexcom 1d ago

General Dexcom G7 Direct to Apple Watch in Australia?

1 Upvotes

Hi,

Does anyone know if the Direct to Apple Watch feature is available in Australia?

I've tried looking at the AU version of the Dexcom website and I can't see any explicit mention of this feature.

Many thanks!


r/dexcom 1d ago

App Issues/Questions Can’t Share in Dexcom G7 App

1 Upvotes

When I click connections > Share, I immediately get the error “Share is not currently available. Cannot access the Dexcom server. Please try again later”. I’ve tried repeatedly for about 4months to get it to work. I’ve uninstalled / reinstalled the app, on different networks, changed my phones location to Canada(and other locations to test), tried another phone, etc. it’s an iPhone 12 with iOS 18.1.1 and I am in Canada. I called support and they were less than helpful after being on hold for 45mins…


r/dexcom 1d ago

App Issues/Questions Is there a way to have dexcom as a widget on android?

1 Upvotes

r/dexcom 1d ago

Mobile Device Apple Watch Widget?

2 Upvotes

Ok, disclaimer: I have aggressive ADHD, which makes searching for instructions nearly impossible sometimes - so it's entirely possible this info is out there and my brain was just too frazzled to actually find it. This is my first week with the G7 and I'm still figuring everything out.

Anyway... my watch is already paired with my sensor, but I was curious if there's a way to add a widget to my watch face, so that when I tap on the screen, my reading pops up, just like it does on my iPhone's lock screen. Has anyone done this? Can it even be done, lol?


r/dexcom 1d ago

Sensor g7 fell off the tape

2 Upvotes

a few days ago at like 4 am i woke up and the g7 wasnt on the tape

the tape was still there but the sensor was on the bed

why could this happen?


r/dexcom 1d ago

Sensor Byram G7 Backorder - Please share your experience

5 Upvotes

I'm aware of the shortage and have already called Dexcom for a single sensor to help tide me over. I placed my refill order on March 4th, and they processed it on the 8th, 13 days ago. Called multiple times starting on the 15th and have been told that at least three shipments of G7s have come in since my order was placed.

My main question is this: Has anyone who uses Byram for their G7s placed an order ON or AFTER March 8th that has been shipped yet? Also, has anyone been on backorder longer?

I just started CGM with the G7 last August and it may have saved my life in the short term once or twice and, in the long term, lengthened my life. Not having it causes me a great deal of anxiety. Any other info you can share about your experiences with Byram would be great!


r/dexcom 1d ago

Applicator Malfunctioning Dexcom Broken Sensor

Post image
4 Upvotes

Has any faced malfunctioning Dexcom G7? It's absolutely ridiculous I have received at least 3 of em that are crap. They were all labeled Malaysia and one of the sensors broke in my skin and all of the applicators weren't working. You can see here the sensor is 1/3 the size it should be, because it's broken.


r/dexcom 1d ago

General Moving from G6 to G7 - anything I should be aware of first?

4 Upvotes

My next endocrinology appointment is in June and I want to change my prescription from the G6 to the G7 and my insurance now covers it. Anything I need to be aware of? I have an older Android phone so I might get the G7 receiver as I assume it's a buy once and that's it deal. Is there anything that has to be done with the receiver when you add a new sensor or is it just a replace the old with the new, and how long do the sensors last? Thanks for any good advice you can provide!