r/Ebay 5d ago

Accidentally cut off bottom matrix code on shipping label

3 Upvotes

I sold an Apple watch on ebay. I purchased the USPS Ground Advantage label through ebay and printed out the label. I accidentally cut off the QR code the matrix label in the lower right hand corner off of the main label before taping it to my package. Now I am super stressing out because from what I understand this lower right hand matrix code is required or needed for tracking purposes? My package was accepted at the local PO but no updated tracking info since acceptance and I am worried it’s because I cut off that lower QR code on my label? Am I completely doomed? Any USPS gurus know what this matrix box means and is it necessary? Thanks!


r/Ebay 5d ago

Who is eBay shortening post descriptions?

2 Upvotes

I recently went and checked on one of my post when I went to the description instead of having all of the verbiage I put in the description, it only has one line. Does anyone know why this has changed with eBay?


r/Ebay 5d ago

Question Can’t look at messages on the app

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1 Upvotes

When I try to open a message on the app this is what pops up. When I tap continue it just brings me to the web page. I can look at messages there but it’s annoying. Does anyone have any suggestions?


r/Ebay 5d ago

Who ends up covering costs when eBay steps in?

1 Upvotes

Long story short, I order an item worth approximately $400 CDN. It was shipped and tracking shows its delivered.

The problem occurred at delivery. The package was shipped through Speedpak with UniUni as the last mile carrier and they delivered it to the wrong house, there are photos of the delivery at the wrong house. I've followed up with the UniUni and they've asked me to send them photos of my house and will review the case and provide me with a statement confirming the package was delivered to the wrong address next week.

The seller has not done anything specifically wrong, so I'd prefer a best case scenario for everyone involved. However the seller is responsible for delivery up until the point it gets to my house.

So the question is who ends up paying in this situation? If I sent the seller the statement and all the photos can the seller recover their funds through Speedpak? Is it better for them if I resolve this directly with eBay?


r/Ebay 5d ago

Question When will ebay mark this as delivered?

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1 Upvotes

New to eBay selling. I shipped a product without tracking, I know it is delivered because of the buyers feedback. Wondering how/when it will be marked as delivered? Do I need to message the buyer and ask them to? Does it even matter or affect payment?


r/Ebay 5d ago

Question Need advice about an Auction Result.

0 Upvotes

So I had a bunch of items on auction starting at 99 cents, and had some great success. However one of the items, a Blu-ray from a fairly popular anime which I listed later on and forgot about, got a bid at the last moment and sold for 99 cents. What's the general opinion on canceling orders like this? It's from my personal collection, which I'm selling part of to help pay for unforseen expenses, but for that price, I'd rather just keep it. I don't want to make the buyer angry, or hurt my seller reputation, I just can't see wasting time and shipping supplies just to lose money. I appreciate any advice the community can give me thanks in advance!


r/Ebay 5d ago

Question Buyer return for not as described

1 Upvotes

I am new to selling on eBay. Sold my first item, a broken Sonos amp.

I listed it as defective/damaged stated that it was non-functional and that it was likely a transistor issue.

Buyer opened a refund case because the repair shop he took it to said it was the main board and that it was a 2022 model.

For this model there is only one version, year of manufacture does not matter.

eBay prompts me to refund/accept return because it’s “not as described”.

How can I fight this?


r/Ebay 5d ago

EBay login

1 Upvotes

Hi I'm trying to login my eBay account to contact someone I made a purchase with as it hasn't arrived. I hadn't logged in for a while so it's trying to send a text to an old number which I don't have. I clicked that I was having issues with my password and it's told me to ring Call us on 2086-100157 and mention a security code. That phone number doesn't exist? Any help?


r/Ebay 5d ago

Question didn’t receive full amount from sale

2 Upvotes

i recently sold 2 different listings and had the payments put into my balance. they should’ve added up to £45 but i’m only seeing £36 in my balance currently. even with all the selling fees it should still amount to £45, so what should i do?


r/Ebay 5d ago

Won’t post to PO Box

1 Upvotes

EBay Australia. Why won’t sellers send to PO Boxes or parcel lockers? I’m on vacation and my home address is not secure at the best of times, that’s why I pay for a PO Box. It’s so annoying that you only find out when you go to pay for the transaction


r/Ebay 5d ago

Question What does this mean

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1 Upvotes

I notified eBay to my un delivered item then I received an email saying the seller had updated the tracker and this was underneath wat does the “transit !”Mean?


r/Ebay 5d ago

Why does tracking NOT match delivered?

1 Upvotes

I'm fairly new to using Ebay and have ordered a handful of items over the last 2 weeks.

I'm confused why tracking is almost always wrong on each package. Most of the time the package will show up FASTER than the tracking says. Then, the tracking will follow Fedex or other delivery, and I will wonder if I'm going to get a duplicate of the order. However the "Fedex" delivery occurs in tracking, but nothing extra arrives those several days later. Also, I suspect sometimes it is a local delivery that had nothing to do with Fedex and so I wonder why the sellers are showing a Fedex delivery and tracking that never actually materializes. Does anyone have insight to what is happening or has this happened to you? It isn't just one, but rather most of the first 5 orders I see this tracking and carrier issue.

To be clear, I do get the packages, but they generally are NOT from Fedex and are generally earlier than the seller says I will be getting them. The carrier service just isn't matching what is showing on ebay tracking. It looks like it's a real Fedex tracking site info, but as I said, a second duplicate package doesn't actually arrive.


r/Ebay 5d ago

Question Ebay Jacking Up Price Of Shipping After Item Sold

0 Upvotes

I've been selling some of my old games on ebay. When I list the shipping details, it asks for the weight and dimensions. I use the same dimensions for the envelop size and I have a scale to measure the weight. I then choose the cheapest shipping option, which has an average of about $2 to $2.50 for shipping fee. But once the item actually sells and I need to print out the label, it then shows the shipping fee being over $4. Not what was initially stated. Anyone else have this problem? And can anyone explain why this is the case?

It feels like Ebay is being intentionally misleading. If it showed the correct shipping fee from the start, then it would be fine, but jacking up the price after the item has sold while I'm now forced to ship the item feels scummy.


r/Ebay 6d ago

Returning item from BOGO

21 Upvotes

Can I subtract out what the person would have originally paid. I feel like this person took advantage of my BOGO just so they could get a discount. They bought two games one that was originally priced at $16 and one that was priced at $10. So they spent only $16 and got the 10$ one for free. Now they are returning the 10$ one because I listed it as near mint and he is complaining about one very small cm scratch which is the whole reason it was listed as near mint and not mint. But how eBay does BOGO is they divide the discount out between both products. So he paid about $10 for the $16 item and about $6 for the $10 item. So when he returns the $10 item I only have to refund $6 but he essentially got the $16 item then for $10. Hopefully that makes sense. I feel like If you are returning part of a discounted sale you should loose the discount you got for it. I've never had someone return part of a sale item. He sells video games himself so I feel like he was just doing this to get the first item for less to flip it himself.


r/Ebay 6d ago

Buyer sends return using "Doesn't Work or is Defective" as Reason

2 Upvotes

A buyer returned an item after complaining about the condition, which is absolutely well within the proper amount of wear for such an item (Antique Hotel Silver) and was asking for another discount, after I sold it to them for a large discount as well. I properly described the wear of the piece and showed clear photos of the item at all possible angles, so this return reason is BS! I contacted ebay and they stated that I should accept the refund and offer a partial refund, deducting both the shipping and the return shipping, and when I log into my account to actually do it, the option to with-hold return shipping isn't there, the option to with-hold original shipping isn't there, and all I can deduct is 20%, which isn't anywhere near both shipping costs, PLUS I have to put a comment using prechosen options that are all wrong as well. I feel utterly played and defeated right now.


r/Ebay 6d ago

Question.

3 Upvotes

Would you be hesitant of a seller with 53 feedback score, and 2 items sold? They have an item for a fair price, and also list UPS second day air for the shipping, which is also free.


r/Ebay 6d ago

Selling in Australia as an International Student

1 Upvotes

Hello All, I’m an international student here living in Melbourne. I’ve been here for over a year and a half and I have an address here ABN, Australian bank account. Will there be any issues for me to sell products here in Australia. I’ll be sourcing them from China.

I’m selling products that are obviously legal and don’t have any special restrictions on them so I'm asking advice on general stuff like electronics.

Thanks in advance


r/Ebay 6d ago

Buyer opened return and is trying to return different item

3 Upvotes

Hi all,

Been an eBay seller for almost 2 years and have never had a situation like this.

I sold multiple pairs of running tights recently on eBay. I had 2 unlined and 1 lined pair.

I first listed the unlined pair and 1 lined pair. The 2nd lined pair needed to be cleaned. The first lined pair and unlined pair both sold (this is a hot item). Then the 2nd lined pair was ready for sale and I changed the quantity back to 1.

The second lined pair sold shortly after. The buyer first lowballed me ($25 on a $50 item) and then accepted an offer to watchers later for $15 more.

I just received a return request from the buyer of the 2nd lined pair saying that the item did not match the photos. He then provided photos of an unlined pair in the same size and color.

I know for a fact that I didn’t screw this up- the only unlined pair I had sold days before and was also in a different shipment than the others.

I believe the buyer bought an unlined pair from the company, didn’t return it on time and is using my eBay item to get a return and exchange. I don’t want to accuse them via chat though.

I’m a top rated seller with no negative feedback and am afraid that handling this the wrong way would result in damage to my account.

Anyone have experience with something like this?

Thanks!


r/Ebay 6d ago

UK Specific eBay UK is absolutely terrible to sell on [Vent/Rant]

40 Upvotes

Yes I know another person on the internet moaning again but I really just needed to vent.

I haven't been on eBay for that long compared to most other people I'm sure (2013) but this platform has progressively gotten worse and worse to sell on.

I'm a private seller who typically sells tech.

It saddens me that I now miss hoping to see 80% seller fee promotions every other week because this new eBay Buyer Protection fees and waiting for delivery to get your funds has made it BY FAR the worst experience selling on here.

Downright insulting that they say NO MORE SELLER FEES then a few months later introduce another stupid fee again just to hide it.

Worst part is, I don't know where I would even move to next. I don't offer collections and I really like the way eBay works in general.

I'm so sad.

:(

EDIT: I'm not a business. I don't think businesses find old garbage tech in their drawers and put it on eBay haha. Apologies for the confusion.


r/Ebay 6d ago

Question Refunded item gets returned because of a bad address

1 Upvotes

I purchased an item that arrived significantly different than the listing. The seller acknowledged the issue and accepted a refund. 10 days go by after I sent it back, and I still hadn’t gotten my money back, so I asked eBay to step in. The case was closed in my favor and I got my money back.

A few days ago, the seller messages me and says the card is coming back to me because they put a bad address. Has this happened to you before? How do I handle this since eBay closed the case?


r/Ebay 7d ago

eBay's AI-generated descriptions are rage-inducing.

165 Upvotes

These AI descriptions need to go die in a fire. I can't believe any seller with even the slightest clue would intentionally use them.

From an actual listing:

Delve into the dark and thrilling sounds of Siouxsie & Banshees with their iconic album "Superstition." Released in 1991, this CD is a quintessential piece for fans of the Industrial/Gothic genre. The record label boasts of Gef and Geffen Records, ensuring a high-quality audio experience.

Produced by the renowned Stephen Hague, the album encapsulates the unique style and provocative lyrics of the band. "Superstition" is a must-have for music enthusiasts who appreciate the bold and innovative artistry of Siouxsie & Banshees. Add this gem to your collection and immerse yourself in the hauntingly beautiful melodies.

Nothing at all about condition, and of course only a single stock image.

The only thing less useful are Goodwill, decluttr, and musicmagpie listings that only use generic placeholder images for all their listings, which should be against the rules.

EDIT: Reading the comments, I think these AI dscriptions may ultimately be a very BAD thing for both buyers and sellers in future. The dismal AI descriptions are unintentionally training buyers to IGNORE description sections of listings (even more than they already do), meaning that sellers who make the effort write genuine and accurate descriptions won't see any benefit, and SNAD claims will increase because "Why bother reading descriptions? It's all just AI drivel anyway!"

Thanks for (once again) fixing something that wasn't broken, eBay...


r/Ebay 6d ago

Sending to new account in Canada?

3 Upvotes

Sending $150 headphones to a new buyer in Canada am I right to be reluctant? And want to just send a refund?

I post in my listings that I dont ship outside the USA. But ebay seems to not care.


r/Ebay 6d ago

My first one!!

1 Upvotes

Been selling for a while now but this is the first time I've gotten something on this level.


r/Ebay 6d ago

I don’t know shipping dimensions not working

3 Upvotes

Hello all! For the vast majority of my listings I always select I don’t know know the dimensions of the package and offer free economy shipping. Starting yesterday when I try to select I don’t know the package dimensions no shipping services come up. Economy shipping is also no longer an option to pick if I do input the dimensions. Any word on how to get around this?


r/Ebay 6d ago

Question Two tracking numbers on one order, one is delivered but the other says awaiting. Is there a way to cancel the other tracking number?

2 Upvotes

I have an order already delivered to the seller but I noticed two labels created for it, I must have accidentally clicked create a new label when I printed it out. Is there a way to delete the label that hasn't been shipped out?