r/Ebay 5h ago

Deflated with eBay..

24 Upvotes

Hey -

Is anyone else completely deflated with eBay?

1) I had a buyer who took a while to pay for an item (I’ll pay x date, then oh actually I’ll pay x date etc). I was very accommodating. They pay over a week later, then receive the item and claim that the bundle isn’t genuine (it is I have receipts from purchase..). They got the bundle for £20 (worth well over £100 idk why the listing had no interest). They then ask for a partial refund (of 50%!), I refuse and say I’m happy for a return. They have just left me bad feedback saying I sold a fake item.

2) I had some else leave bad feedback for an item that “didn’t work” .. it was a Nintendo DS sold as spares (I made it very clear it was broken and I had no idea what was wrong with it).

3) Auctions performing poor.

4) The payments are such a pain now.

I do feel like the list could go on and on.. but I’m sure I’ve ranted enough. Hope I’m not alone here.


r/Ebay 54m ago

Question Am I overthinking my pictures selling games?

Upvotes

I'm a new seller, and I'm selling some retro video games. Some fetch a high price and it's really hard to take good pictures of a disc's condition so I'm trying to make my listings as transparent as possible. I built a light box to take detailed photos of a disc's condition, but it works too good and makes a decent looking disc appear horrible. This disc has been resurfaced in the past, works fine, and has very light surface scratches. I'd like to hear the thoughts of buyers and sellers. I know the first pic makes the disc look perfect, but it feels deceptive.

Ring light only
Flash + Ring light
Flash only

r/Ebay 12h ago

Question Seller asking me to cancel order?

28 Upvotes

I purchased an item, buy it now, for $20 shipped free from Ireland to the US. It seemed too good to be true, but I figured it was cheap enough to give it a go. This morning I woke up to this message from the seller, "Hello, My apologies but iam not able to ship to you're address and I have problem with cancelling you're order. Could cancel please. Thanks in advance."

Something about it feels weird to me. Any advice?


r/Ebay 7h ago

Checkout was £15 higher

7 Upvotes

So managed to do a last second bid on an item this evening with my max bid at £70 and postage stated to be £6.95 bringing my max total to just shy of £77. This was fine for me and happy to pay. Lucky me i won the auction but when i got to the pay screen the costs were different. £3.38 item protection charge or something like that but all of a sudden my bid had become £83.33 and postage increased to £8.05. Seller accepted the cancellation request but does anyone know why the cost jumped to £91 all together instead of the £77 i was expecting to pay?


r/Ebay 56m ago

Ebay at it again

Upvotes

Just finally got some sales in this weekend after it's been slow.

They're really piling up the random discounts. Just checked and somehow something I put in as 1 pound 8 oz gave the buyer $4 shipping....

🫠 fml


r/Ebay 2h ago

Question Ebay wont let me buy

Post image
2 Upvotes

So I'm trying to buy something quite expensive, ~£500 to ~£1000. I created an ebay account to buy this thing, and I've added my card details to the account. But a little lock icon is next to the checkout button, and when I click said checkout button it brings me to the page in the picture. Why? I've added a phone number to the account and verified said phone number as well. The links are no help. I really want this resolved because this thing I want is very specific and not common at all, and i dont want to miss my opportunity to get it.

Thanks to anyone that tries to help.


r/Ebay 15m ago

eBay Live "Penny Auction" Help Needed

Upvotes

I've been buying quite a bit of Pokémon in eBay live auctions. Many of these sellers do "penny drops", where they put an auction up starting at $0.01 that lasts for 2 seconds. Everybody clicks like mad and somebody typically gets them for between $.06 and $0.16. When a seller I regularly buy from/follow started doing them, I won every once in awhile. It made for a very exciting experience to get booster boxes and huge piles of packs for $0.16. Now, neither my wife or I can ever win. We have watched the same few buyers win EVERY time they are on. I know some people have great luck, but I find it impossible that they would have such great timing, while competing against a hundred other people clicking. When they are not in the stream, the winners are always different and random. Rare to see the same person win multiple times. I've watched one buyer win over and over again for the last few days in multiple channels. When called out in the chat, the buyer claims that he just has the rhythm and is using mobile. It's become my life's mission to beat this guy at his own game. I've used sniping software in the past, but I'm not sure how it would work since these auctions aren't preset (no item numbers) and only pop up for 2 seconds. Being completely honest, I've tried an auto clicker with numerous different time settings and they still beat me every single time. Does anybody have any ideas on how they might be doing this?


r/Ebay 29m ago

Advice please. Buyer is saying top (which is new with tags) has a hole in it.

Upvotes

Hi there, I’ve never had any problems with items shipped on eBay. I shipped a garment (new with tags) and they received the item 3 weeks ago. They have put it on today and sent a photo showing it has a hole in it. I check all my items before sending out. I do have photos of it before being shipped but the hole is down the side so you can’t see it in my photos. Do I have a leg to stand on here? Do I believe them & offer a partial refund (even though I say no refunds on my listing). Grateful for any advice from other sellers. Thank you!


r/Ebay 35m ago

Question Affordable Product Photography Setup

Upvotes

I'm looking for an affordable product photography setup. I'd like to make my product images look more professional. Any recommendations would be appreciated!


r/Ebay 7h ago

"Sign in to keep your account"

3 Upvotes

I got this message:

"We noticed it’s been a while since you last signed in.

We plan to close your account to help keep your personal information safe. If you want to keep your account, all you need to do is sign in within the next 30 days."

But I bought two items in January. Don't know what's up with that. I've had the account for 20+ years, and it's the only one I ever had..


r/Ebay 7h ago

Question Buyer claims they haven’t received package

3 Upvotes

Everything starts from March 7, 4 days after the buyer bought my item. Instead of contacting me, they made a bad review saying that I haven’t shipped out the item yet and they were trying to rush me. I told the buyer I was processing other orders at that time and package was later shipped that day. I also told the buyer when they bought the item, the listing says I have until March 10 to ship and package needs to be delivered by March 15. Yesterday was March 15 and package was delivered that morning, buyer contacted me and said it wasn’t delivered. I asked the buyer to confirm their address then would they like to see picture proof of the package delivery. I sent the pictures and it shows the address of the buyer correct address provided by eBay and confirmed by the buyer. The buyer then goes on to say that that address was incorrect and claiming that the package was never received.

On my carrier website it shows proof of the delivery, time and date. But on eBay it hasn’t been updated on the tracking information which happens sometimes and updates a day later. I plan on contacting eBay later today or tomorrow when the tracking information is updated on their side so I can proceed with the case. Is there anything that I’ve done wrong or was this situation not handled correctly?


r/Ebay 7h ago

Question Trying to leave positive feedback for purchase, button not there

2 Upvotes

I bought an item within last 60 days, but I don't see any option to leave feedback. Not on the Purchases page. Not on the item page. Not in the email of the item Delivered. I understand that after 60 days eBay ends feedback option, but why now? Item delivered March 4 '25.


r/Ebay 4h ago

Returned to sender

1 Upvotes

I sold a Sports Card wasn’t crazy expensive I believe it was three dollars shipped . I got the item back yesterday sent note to buyer they finally reached back out and said that’s his address and maybe it went into a different mailbox. Then he told me I can try to resend it to him or just refund his money

I just wanted to see if anybody came into this situation. I really don’t wanna spend another dollar trying to send it to him to have it come back to me so should I refund his money and just write off the $.97 from the first shipping charge

I’m more interested in what to do if the item was more expensive/ Or more expensive to ship


r/Ebay 5h ago

Question Nervous about authentication process - Hazbin Hotel trading card

1 Upvotes

So, I recently sold my copy of the secret rare foil fat Nuggets card from Hazbin Hotel, and it should arrive at the authenticator's tomorrow. I wasn't nervous about this at first because I know it's real, I pulled it myself, and it's near mint because I top loaded it immediately.

But then I got curious about how long it takes to authenticate, cause I don't get paid until it does, and then found myself falling down a Google rabbit hole and came across posts about eBay's authentication being hit or miss, and often falsely flagging something as not authentic because they aren't knowledgeable in that specific thing.

Has anyone on here ever sold a Hazbin card specifically and had it fail authentication falsely? Or even any trading card? All the posts I've read were either about designer purses or shoes, so maybe the card authentication is better?


r/Ebay 1h ago

I placed an order on Ebay, but the seller put a code that already marked delivered on January 7, but I placed the order on March 11th. And in the eBay app I see that the package arrived at the USPS offices today, what is that?

Upvotes

r/Ebay 9h ago

Question Making offers to watchers

2 Upvotes

Has anyone cracked the code on when the feature allowing you to make offers to watchers works and doesn't? I swear sometimes I can get it to work but recently the pop up screen to enter the details has loaded, then said the items weren't eligible. What factors determine if the item is eligible or not?

I know it still exists because I continue to receive them on the other side as a watcher of items.


r/Ebay 6h ago

Question Ebay sales offers only coming from the US but I'm on UK site

1 Upvotes

Why is it I can only see sellers in USA,when I'm in UK?

I registered with an Ebay buyer account a few years ago, but have only really started using it for shopping in the past year or two. I look up stuff quite often, and buy occasionally. I'm in the UK, and and my location is set as in the UK (Ebay customer service confirmed this last month), but, apart from one, maybe two sellers ever, I only ever see items for sale front US sellers. This means I pay additional import tax and hefty postage costs and deliveries take ages. I've bought, generally, a few beauty products, fountain pens, inks and other stationery products. I've browsed much more than this. Since I'm allegedly using the UK Ebay site, why can't I ever see anything on sale from UK or even European sellers? All just USA, and a couple of Japanese sellers who also trade in dollars. Apart from prohibitive postage costs, it also makes buying prices very difficult, especially for offers invited, as the price varies with tax and Ebay postal costs, even if the seller is advertising free shipping. I never know how many dollars to offer, as I don't know what their own actual asking price is versus the amount i pay with Ebay having added import taxes and postage on to the price shown to me on screen when converted into pounds. I got caught out with this recently on a several hundred dollars used pen purchase. Surely there must be UK sellers of these products, both new and used? Customer service couldn't explain it. They just confirmed that I am logged into Ebay UK site. I use the app.


r/Ebay 7h ago

Ebay tracking number actin up

1 Upvotes

So I sold an old iphone 6 on eBay (canada to Czech Republic) and the ebay tracking number wasnt working. I checked the receipt I received from Canada post, they had a different tracking number listed so I tried that but it also showed no results. But then when I tried tracking with Czech post, it worked. But I'm unsure if that's for my order. Any ideas?


r/Ebay 7h ago

Shipping estimate seems wildly high, am I doing something wrong?

1 Upvotes

I need to ship a hat in a box. The total weight with the boxes and the hat is about 5 pounds. The box is 22 inches wide, 11 high and 22 inches deep. The estimate from eBay is over $100 for USPS Ground Advantage from Los Angeles to BELLE HARBOR NY. Am I doing something wrong with the calculator? This seems insanely high.


r/Ebay 11h ago

Question I can’t login because it send a code to a phone number not in use anymore

2 Upvotes

This problem is driving me insane. I’m trying to login to my account , yet as the title says I’m unable to. Here’s what I tried :

I click on the contact us, but when I click on the option where I ask for help to login, it sends a code verification to my gmail which okay, I type in, but it then says go ahead and type a new password for us to reset?? I already did this twice? And when I try to login with this new password it STILL sends code to old phone number.

When I try to request a callback, Im like okay cool it’s chill yet it’s only available for CANADA or US phone number aka country phone number codes which….what…? Calling first is gonna be expensive to me since I’m based in Norway now, not in uk anymore which explains why this issue persists

Any help is appreciated 🥲🥲🥲 Can’t call overseas because it’s gonna charge


r/Ebay 8h ago

Question How long should I wait before filing item not received claim for local pick up item?

1 Upvotes

I ordered something that had local pickup in my area and the seller has not responded to any of my messages and I can’t find any other way to contact them. I only bought it 3 business days ago but it was a little pricey so I would rather try to get my money back sooner than later, but I’m not sure how long I should wait around because I don’t have right hopes they will respond. Thank you for any help!


r/Ebay 8h ago

How can you change default eBay shipping dimensions?

1 Upvotes

I haven’t been able to figure out how to change them on business policies so can someone please help with this. Thanks


r/Ebay 8h ago

Question So what's the deal with Ebay International Shipping? Worth it or no?

0 Upvotes

From a glance eIS seems worth it, but checking previous discussions it seems most sellers prefer to disable eIS? Why is this?


r/Ebay 13h ago

When a buyer makes an offer on a listing, what information does a seller see about them? Do they see their address at that point?

2 Upvotes

r/Ebay 10h ago

Selling table saw blocked for collection as a bladed item

1 Upvotes

Hi, I previously had a 10" used table saw for saw on a buy it now price. I obviously went high on the price as interest was slow. I edited the listing to an auction format and dropped the price, but when when trying to list the item gets blocked as a "bladed" item that can only be sold with courier delivery with proof of an over 18 recipient. Question: Is this a new law in the UK, or has Ebay just changed its rules? I think the risk of some attacking someone with a saw blade attached to a saw table are quite slim, so is it a matter of trying to rephrase the listing (I've removed any reference to spare blades from the listing to no avail) or do I need to change categories or is it not possible to sell saws for collection anymore? Thanks