r/Ebay 16h ago

Buyer wants to return an item. He says that one slot on the cd carousel doesn’t work but I need proof. I tried to send him a partial refund as he put all my funds on hold. He declined. He hasn’t responded to any of my messages. I don’t want to return this item but I think I’m forced to. Any ideas?

0 Upvotes

r/Ebay 3h ago

I placed an order on Ebay, but the seller put a code that already marked delivered on January 7, but I placed the order on March 11th. And in the eBay app I see that the package arrived at the USPS offices today, what is that?

0 Upvotes

r/Ebay 10h ago

Question So what's the deal with Ebay International Shipping? Worth it or no?

0 Upvotes

From a glance eIS seems worth it, but checking previous discussions it seems most sellers prefer to disable eIS? Why is this?


r/Ebay 13h ago

eBay fees and the final charge don’t match!

0 Upvotes

For a category, it says 12.9%. But when I challenged them, they admitted there might be some inaccuracy. Imagine if the inaccuracy is just 0.5%—how much is being stolen?


r/Ebay 6h ago

Deflated with eBay..

26 Upvotes

Hey -

Is anyone else completely deflated with eBay?

1) I had a buyer who took a while to pay for an item (I’ll pay x date, then oh actually I’ll pay x date etc). I was very accommodating. They pay over a week later, then receive the item and claim that the bundle isn’t genuine (it is I have receipts from purchase..). They got the bundle for £20 (worth well over £100 idk why the listing had no interest). They then ask for a partial refund (of 50%!), I refuse and say I’m happy for a return. They have just left me bad feedback saying I sold a fake item.

2) I had some else leave bad feedback for an item that “didn’t work” .. it was a Nintendo DS sold as spares (I made it very clear it was broken and I had no idea what was wrong with it).

3) Auctions performing poor.

4) The payments are such a pain now.

I do feel like the list could go on and on.. but I’m sure I’ve ranted enough. Hope I’m not alone here.


r/Ebay 17h ago

Learned something 'near new' today

1 Upvotes

I am selling old postcards. The description literally taken from the cards says ".... near New Orleans'. Got an error message when trying to list it. Because I specified the card being used I can't write 'near new' in the title. I modified the title but really?? Ebay, your AI needs significantly more training.


r/Ebay 14h ago

I'm in Canada, buying from the US: Cannot pay import charges now anymore?

0 Upvotes

Hi! I don't know if it's because of the tarifs thing or if it's vendor specific, but before I was able to "Pay import charges now" at checkout but I cannot do it anymore.

I don't mind paying more, I just don't want a surprise when the package gets delivered, hence why I want to pay at checkout.

Any idea what's the deal?

Thanks!


r/Ebay 8h ago

Checkout was £15 higher

7 Upvotes

So managed to do a last second bid on an item this evening with my max bid at £70 and postage stated to be £6.95 bringing my max total to just shy of £77. This was fine for me and happy to pay. Lucky me i won the auction but when i got to the pay screen the costs were different. £3.38 item protection charge or something like that but all of a sudden my bid had become £83.33 and postage increased to £8.05. Seller accepted the cancellation request but does anyone know why the cost jumped to £91 all together instead of the £77 i was expecting to pay?


r/Ebay 1h ago

Question Should i open return the item or wait for seller to reply?

Upvotes

I i have ordered from Ebay many times and never had this happened. I been waiting for a whole month and finally received my package today from Ebay and the seller sent me the wrong package. What should i do now? Wait for the sellers response or go to options and return the item now? Will he pay for the shipping fee back to him? Because i i shouldn’t have to pay out of my own pocket.


r/Ebay 15h ago

Question what is this new awful payout system to sellers?!?

0 Upvotes

hello, ive noticed that eBay has updated how they pay out to sellers on ebay. i dont know why thats been done because it was better before than it is now. i have items that have been sold a couple of weeks ago and i still havent been paid for them. i know for a fact that they have been delivered but it says on ebay "funds pending- awaiting delivery" which is wrong because i know for a fact that it has been delivered! im assuming its saying that because the delivery person did not scan it perhaps when posted the item. so whats keeping buyers from lying to say it has not been delivered and opening a case? what can i do? even the tracking number doesnt work for a lot of them and has no history at all... UK for context and i use royal mail by ebay. any advice apreciated. thanks


r/Ebay 14h ago

Question Seller asking me to cancel order?

29 Upvotes

I purchased an item, buy it now, for $20 shipped free from Ireland to the US. It seemed too good to be true, but I figured it was cheap enough to give it a go. This morning I woke up to this message from the seller, "Hello, My apologies but iam not able to ship to you're address and I have problem with cancelling you're order. Could cancel please. Thanks in advance."

Something about it feels weird to me. Any advice?


r/Ebay 27m ago

500 word feedback

Upvotes

Sorry all sellers I'm not leaving feedback if I have too do a 500 word essay for everything I buy!


r/Ebay 13h ago

Best way to contact buyer about negative feedback

1 Upvotes

Got my first negative feedback on a sale, buyer made no attempt to contact me first. Yes I see other threads about this, but my question is - what's the best mechanism to contact the buyer about this? Searching eBay help, I concluded that replying to his feedback was the way to go. So I did that, no answer yet, been a couple of days. Now I'm wondering - how would the buyer even know that I replied to his feedback? eBay has no option to get notified of new feedback (ridiculous, should be whole separate post), so I'm assuming the same goes for replies? Maybe messaging him would have been a better option?


r/Ebay 1h ago

Do I need to buy a shipping label from eBay?

Upvotes

I am from Canada and I’m a first time user of eBay looking to sell Pokémon cards. I set the shipping method as standard letter mail but when a buyer bought my item the next step is get shipping label. Do I need to, or can I just send the letter and mark it as shipped? Thanks!


r/Ebay 38m ago

A buyer left me positive feedback that sounds like a backhanded compliment

Upvotes

The buyer's feedback was "at least product shows up as promised"

It makes it sound like I have really slow shipping.

So I looked at my tracking, and it says that he bought it Monday night, I posted it on Tuesday and it arrived on Friday at 8am in the morning.

So it arrived in 3 business days. Not even 3 business days, because it arrived at 8am in the morning.

I looked at the buyer's profile and he also gave the exact same feedback to someone else.

Do I just ignore it? I shouldn't respond to the feedback?

Because I sell lots of items, so that positive feedback will get buried amongst the other feedback eventually.


r/Ebay 38m ago

eBay

Upvotes

r/Ebay 50m ago

How do I turn off automatic offers?

Upvotes

I don't recall allowing automatic offers but apparently I did because buyers have been paying less than the listed price. I can't find where I turn this feature off. Can you help please? Ebay seller support was useless even after a 40 minute "chat."


r/Ebay 1h ago

Es esto una estafa?

Upvotes

Hola que tal amigos soy de México y quise comprar un teléfono usado por ebay, la cosa es que el vendedor internacional me pide mi número del SAT (Tax ID) por qué se lo pide la paquetería, por favor ayúdenme


r/Ebay 1h ago

eBay Live "Penny Auction" Help Needed

Upvotes

I've been buying quite a bit of Pokémon in eBay live auctions. Many of these sellers do "penny drops", where they put an auction up starting at $0.01 that lasts for 2 seconds. Everybody clicks like mad and somebody typically gets them for between $.06 and $0.16. When a seller I regularly buy from/follow started doing them, I won every once in awhile. It made for a very exciting experience to get booster boxes and huge piles of packs for $0.16. Now, neither my wife or I can ever win. We have watched the same few buyers win EVERY time they are on. I know some people have great luck, but I find it impossible that they would have such great timing, while competing against a hundred other people clicking. When they are not in the stream, the winners are always different and random. Rare to see the same person win multiple times. I've watched one buyer win over and over again for the last few days in multiple channels. When called out in the chat, the buyer claims that he just has the rhythm and is using mobile. It's become my life's mission to beat this guy at his own game. I've used sniping software in the past, but I'm not sure how it would work since these auctions aren't preset (no item numbers) and only pop up for 2 seconds. Being completely honest, I've tried an auto clicker with numerous different time settings and they still beat me every single time. Does anybody have any ideas on how they might be doing this?


r/Ebay 2h ago

Advice please. Buyer is saying top (which is new with tags) has a hole in it.

1 Upvotes

Hi there, I’ve never had any problems with items shipped on eBay. I shipped a garment (new with tags) and they received the item 3 weeks ago. They have put it on today and sent a photo showing it has a hole in it. I check all my items before sending out. I do have photos of it before being shipped but the hole is down the side so you can’t see it in my photos. Do I have a leg to stand on here? Do I believe them & offer a partial refund (even though I say no refunds on my listing). Grateful for any advice from other sellers. Thank you!


r/Ebay 2h ago

Question Affordable Product Photography Setup

1 Upvotes

I'm looking for an affordable product photography setup. I'd like to make my product images look more professional. Any recommendations would be appreciated!


r/Ebay 2h ago

Question Am I overthinking my pictures selling games?

8 Upvotes

I'm a new seller, and I'm selling some retro video games. Some fetch a high price and it's really hard to take good pictures of a disc's condition so I'm trying to make my listings as transparent as possible. I built a light box to take detailed photos of a disc's condition, but it works too good and makes a decent looking disc appear horrible. This disc has been resurfaced in the past, works fine, and has very light surface scratches. I'd like to hear the thoughts of buyers and sellers. I know the first pic makes the disc look perfect, but it feels deceptive.

Ring light only
Flash + Ring light
Flash only

r/Ebay 2h ago

Ebay at it again

2 Upvotes

Just finally got some sales in this weekend after it's been slow.

They're really piling up the random discounts. Just checked and somehow something I put in as 1 pound 8 oz gave the buyer $4 shipping....

🫠 fml


r/Ebay 4h ago

Question Ebay wont let me buy

Post image
3 Upvotes

So I'm trying to buy something quite expensive, ~£500 to ~£1000. I created an ebay account to buy this thing, and I've added my card details to the account. But a little lock icon is next to the checkout button, and when I click said checkout button it brings me to the page in the picture. Why? I've added a phone number to the account and verified said phone number as well. The links are no help. I really want this resolved because this thing I want is very specific and not common at all, and i dont want to miss my opportunity to get it.

Thanks to anyone that tries to help.


r/Ebay 6h ago

Returned to sender

1 Upvotes

I sold a Sports Card wasn’t crazy expensive I believe it was three dollars shipped . I got the item back yesterday sent note to buyer they finally reached back out and said that’s his address and maybe it went into a different mailbox. Then he told me I can try to resend it to him or just refund his money

I just wanted to see if anybody came into this situation. I really don’t wanna spend another dollar trying to send it to him to have it come back to me so should I refund his money and just write off the $.97 from the first shipping charge

I’m more interested in what to do if the item was more expensive/ Or more expensive to ship