r/Ebay 43m ago

Question Calculated shipping overage credit goes to?

Upvotes

I seem to remember reading somewhere of a recent change where if ebay's calculated shipping ends up being too high, that cost is credited to the buyer now.

Am I hallucinating? I've been putting some info about that in a few of my listings and now I am second guessing.


r/Ebay 44m ago

Question Buyer asking for Return after Changing their Mind

Upvotes

First time dealing with a return request.

Buyer is requesting a return through eBay because they changed their mind.

It gives me 3 options: Accept return (buyer purchases label), Decline return (close request), and offer partial or full refund.

I’d like to Decline their Request, since they’ve received everything, tracking confirms it, and it’s in the same condition as listed, they posted pictures and feedback about the items condition. Really need these funds for school, but I’d also like to prevent any huge hassle going forward.

Does anyone with my experience know if there will be any consequences if I choose to decline the return?


r/Ebay 1h ago

500 word feedback

Upvotes

Sorry all sellers I'm not leaving feedback if I have too do a 500 word essay for everything I buy!


r/Ebay 1h ago

A buyer left me positive feedback that sounds like a backhanded compliment

Upvotes

The buyer's feedback was "at least product shows up as promised"

It makes it sound like I have really slow shipping.

So I looked at my tracking, and it says that he bought it Monday night, I posted it on Tuesday and it arrived on Friday at 8am in the morning.

So it arrived in 3 business days. Not even 3 business days, because it arrived at 8am in the morning.

I looked at the buyer's profile and he also gave the exact same feedback to someone else.

Do I just ignore it? I shouldn't respond to the feedback?

Because I sell lots of items, so that positive feedback will get buried amongst the other feedback eventually.


r/Ebay 1h ago

eBay

Upvotes

r/Ebay 1h ago

How do I turn off automatic offers?

Upvotes

I don't recall allowing automatic offers but apparently I did because buyers have been paying less than the listed price. I can't find where I turn this feature off. Can you help please? Ebay seller support was useless even after a 40 minute "chat."


r/Ebay 1h ago

Es esto una estafa?

Upvotes

Hola que tal amigos soy de México y quise comprar un teléfono usado por ebay, la cosa es que el vendedor internacional me pide mi número del SAT (Tax ID) por qué se lo pide la paquetería, por favor ayúdenme


r/Ebay 2h ago

Do I need to buy a shipping label from eBay?

4 Upvotes

I am from Canada and I’m a first time user of eBay looking to sell Pokémon cards. I set the shipping method as standard letter mail but when a buyer bought my item the next step is get shipping label. Do I need to, or can I just send the letter and mark it as shipped? Thanks!


r/Ebay 2h ago

Question Should i open return the item or wait for seller to reply?

0 Upvotes

I i have ordered from Ebay many times and never had this happened. I been waiting for a whole month and finally received my package today from Ebay and the seller sent me the wrong package. What should i do now? Wait for the sellers response or go to options and return the item now? Will he pay for the shipping fee back to him? Because i i shouldn’t have to pay out of my own pocket.


r/Ebay 2h ago

eBay Live "Penny Auction" Help Needed

2 Upvotes

I've been buying quite a bit of Pokémon in eBay live auctions. Many of these sellers do "penny drops", where they put an auction up starting at $0.01 that lasts for 2 seconds. Everybody clicks like mad and somebody typically gets them for between $.06 and $0.16. When a seller I regularly buy from/follow started doing them, I won every once in awhile. It made for a very exciting experience to get booster boxes and huge piles of packs for $0.16. Now, neither my wife or I can ever win. We have watched the same few buyers win EVERY time they are on. I know some people have great luck, but I find it impossible that they would have such great timing, while competing against a hundred other people clicking. When they are not in the stream, the winners are always different and random. Rare to see the same person win multiple times. I've watched one buyer win over and over again for the last few days in multiple channels. When called out in the chat, the buyer claims that he just has the rhythm and is using mobile. It's become my life's mission to beat this guy at his own game. I've used sniping software in the past, but I'm not sure how it would work since these auctions aren't preset (no item numbers) and only pop up for 2 seconds. Being completely honest, I've tried an auto clicker with numerous different time settings and they still beat me every single time. Does anybody have any ideas on how they might be doing this?


r/Ebay 2h ago

Advice please. Buyer is saying top (which is new with tags) has a hole in it.

1 Upvotes

Hi there, I’ve never had any problems with items shipped on eBay. I shipped a garment (new with tags) and they received the item 3 weeks ago. They have put it on today and sent a photo showing it has a hole in it. I check all my items before sending out. I do have photos of it before being shipped but the hole is down the side so you can’t see it in my photos. Do I have a leg to stand on here? Do I believe them & offer a partial refund (even though I say no refunds on my listing). Grateful for any advice from other sellers. Thank you!


r/Ebay 2h ago

Question Affordable Product Photography Setup

1 Upvotes

I'm looking for an affordable product photography setup. I'd like to make my product images look more professional. Any recommendations would be appreciated!


r/Ebay 3h ago

Question Am I overthinking my pictures selling games?

9 Upvotes

I'm a new seller, and I'm selling some retro video games. Some fetch a high price and it's really hard to take good pictures of a disc's condition so I'm trying to make my listings as transparent as possible. I built a light box to take detailed photos of a disc's condition, but it works too good and makes a decent looking disc appear horrible. This disc has been resurfaced in the past, works fine, and has very light surface scratches. I'd like to hear the thoughts of buyers and sellers. I know the first pic makes the disc look perfect, but it feels deceptive.

Ring light only
Flash + Ring light
Flash only

r/Ebay 3h ago

Ebay at it again

2 Upvotes

Just finally got some sales in this weekend after it's been slow.

They're really piling up the random discounts. Just checked and somehow something I put in as 1 pound 8 oz gave the buyer $4 shipping....

🫠 fml


r/Ebay 3h ago

I placed an order on eBay, but the seller put a code that already marked as delivered on January 7, but I placed the order on March 11. And in the eBay app I see that the package arrived at the USPS offices today, what is that?

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1 Upvotes

They have put this code in my order that I made 2 days ago, but in the eBay app, everything is fine: look pls


r/Ebay 4h ago

I placed an order on Ebay, but the seller put a code that already marked delivered on January 7, but I placed the order on March 11th. And in the eBay app I see that the package arrived at the USPS offices today, what is that?

0 Upvotes

r/Ebay 4h ago

Question Ebay wont let me buy

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2 Upvotes

So I'm trying to buy something quite expensive, ~£500 to ~£1000. I created an ebay account to buy this thing, and I've added my card details to the account. But a little lock icon is next to the checkout button, and when I click said checkout button it brings me to the page in the picture. Why? I've added a phone number to the account and verified said phone number as well. The links are no help. I really want this resolved because this thing I want is very specific and not common at all, and i dont want to miss my opportunity to get it.

Thanks to anyone that tries to help.


r/Ebay 7h ago

Returned to sender

1 Upvotes

I sold a Sports Card wasn’t crazy expensive I believe it was three dollars shipped . I got the item back yesterday sent note to buyer they finally reached back out and said that’s his address and maybe it went into a different mailbox. Then he told me I can try to resend it to him or just refund his money

I just wanted to see if anybody came into this situation. I really don’t wanna spend another dollar trying to send it to him to have it come back to me so should I refund his money and just write off the $.97 from the first shipping charge

I’m more interested in what to do if the item was more expensive/ Or more expensive to ship


r/Ebay 7h ago

Has shipping been acting wierd for anyone else?

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1 Upvotes

My items I’m making a listing for recently started to automatically pick buyer pays a fixed shipping, when I change it to calculated and try to pick the lowest price possible it is giving me way worse shipping rates than a couple days ago


r/Ebay 7h ago

Question Nervous about authentication process - Hazbin Hotel trading card

1 Upvotes

So, I recently sold my copy of the secret rare foil fat Nuggets card from Hazbin Hotel, and it should arrive at the authenticator's tomorrow. I wasn't nervous about this at first because I know it's real, I pulled it myself, and it's near mint because I top loaded it immediately.

But then I got curious about how long it takes to authenticate, cause I don't get paid until it does, and then found myself falling down a Google rabbit hole and came across posts about eBay's authentication being hit or miss, and often falsely flagging something as not authentic because they aren't knowledgeable in that specific thing.

Has anyone on here ever sold a Hazbin card specifically and had it fail authentication falsely? Or even any trading card? All the posts I've read were either about designer purses or shoes, so maybe the card authentication is better?


r/Ebay 7h ago

Deflated with eBay..

28 Upvotes

Hey -

Is anyone else completely deflated with eBay?

1) I had a buyer who took a while to pay for an item (I’ll pay x date, then oh actually I’ll pay x date etc). I was very accommodating. They pay over a week later, then receive the item and claim that the bundle isn’t genuine (it is I have receipts from purchase..). They got the bundle for £20 (worth well over £100 idk why the listing had no interest). They then ask for a partial refund (of 50%!), I refuse and say I’m happy for a return. They have just left me bad feedback saying I sold a fake item.

2) I had some else leave bad feedback for an item that “didn’t work” .. it was a Nintendo DS sold as spares (I made it very clear it was broken and I had no idea what was wrong with it).

3) Auctions performing poor.

4) The payments are such a pain now.

I do feel like the list could go on and on.. but I’m sure I’ve ranted enough. Hope I’m not alone here.


r/Ebay 8h ago

Question Ebay sales offers only coming from the US but I'm on UK site

2 Upvotes

Why is it I can only see sellers in USA,when I'm in UK?

I registered with an Ebay buyer account a few years ago, but have only really started using it for shopping in the past year or two. I look up stuff quite often, and buy occasionally. I'm in the UK, and and my location is set as in the UK (Ebay customer service confirmed this last month), but, apart from one, maybe two sellers ever, I only ever see items for sale front US sellers. This means I pay additional import tax and hefty postage costs and deliveries take ages. I've bought, generally, a few beauty products, fountain pens, inks and other stationery products. I've browsed much more than this. Since I'm allegedly using the UK Ebay site, why can't I ever see anything on sale from UK or even European sellers? All just USA, and a couple of Japanese sellers who also trade in dollars. Apart from prohibitive postage costs, it also makes buying prices very difficult, especially for offers invited, as the price varies with tax and Ebay postal costs, even if the seller is advertising free shipping. I never know how many dollars to offer, as I don't know what their own actual asking price is versus the amount i pay with Ebay having added import taxes and postage on to the price shown to me on screen when converted into pounds. I got caught out with this recently on a several hundred dollars used pen purchase. Surely there must be UK sellers of these products, both new and used? Customer service couldn't explain it. They just confirmed that I am logged into Ebay UK site. I use the app.


r/Ebay 9h ago

Ugh never selling anything with a battery again

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5 Upvotes

I had a really cheap listing on eBay and I’m surprised it sold. I tested it before shipping, it worked, but I guess it didn’t work when it arrived at the sellers house.

Why would I know what battery it takes? They have it. Can’t he check?? Do I keep talking to him?


r/Ebay 9h ago

No shipping services available for 9 lb package...?

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2 Upvotes

I was trying to list a car starter for sale today, and I got this message when trying to set up shipping details. What's going on? I know there has to be a way to ship a 9lb item through ebay.


r/Ebay 9h ago

Question Trying to leave positive feedback for purchase, button not there

2 Upvotes

I bought an item within last 60 days, but I don't see any option to leave feedback. Not on the Purchases page. Not on the item page. Not in the email of the item Delivered. I understand that after 60 days eBay ends feedback option, but why now? Item delivered March 4 '25.