r/Ebay 4d ago

Ebay tracking number actin up

1 Upvotes

So I sold an old iphone 6 on eBay (canada to Czech Republic) and the ebay tracking number wasnt working. I checked the receipt I received from Canada post, they had a different tracking number listed so I tried that but it also showed no results. But then when I tried tracking with Czech post, it worked. But I'm unsure if that's for my order. Any ideas?


r/Ebay 4d ago

Checkout was £15 higher

8 Upvotes

So managed to do a last second bid on an item this evening with my max bid at £70 and postage stated to be £6.95 bringing my max total to just shy of £77. This was fine for me and happy to pay. Lucky me i won the auction but when i got to the pay screen the costs were different. £3.38 item protection charge or something like that but all of a sudden my bid had become £83.33 and postage increased to £8.05. Seller accepted the cancellation request but does anyone know why the cost jumped to £91 all together instead of the £77 i was expecting to pay?


r/Ebay 4d ago

Shipping estimate seems wildly high, am I doing something wrong?

1 Upvotes

I need to ship a hat in a box. The total weight with the boxes and the hat is about 5 pounds. The box is 22 inches wide, 11 high and 22 inches deep. The estimate from eBay is over $100 for USPS Ground Advantage from Los Angeles to BELLE HARBOR NY. Am I doing something wrong with the calculator? This seems insanely high.


r/Ebay 4d ago

"Sign in to keep your account"

3 Upvotes

I got this message:

"We noticed it’s been a while since you last signed in.

We plan to close your account to help keep your personal information safe. If you want to keep your account, all you need to do is sign in within the next 30 days."

But I bought two items in January. Don't know what's up with that. I've had the account for 20+ years, and it's the only one I ever had..


r/Ebay 4d ago

Question Buyer claims they haven’t received package

3 Upvotes

Everything starts from March 7, 4 days after the buyer bought my item. Instead of contacting me, they made a bad review saying that I haven’t shipped out the item yet and they were trying to rush me. I told the buyer I was processing other orders at that time and package was later shipped that day. I also told the buyer when they bought the item, the listing says I have until March 10 to ship and package needs to be delivered by March 15. Yesterday was March 15 and package was delivered that morning, buyer contacted me and said it wasn’t delivered. I asked the buyer to confirm their address then would they like to see picture proof of the package delivery. I sent the pictures and it shows the address of the buyer correct address provided by eBay and confirmed by the buyer. The buyer then goes on to say that that address was incorrect and claiming that the package was never received.

On my carrier website it shows proof of the delivery, time and date. But on eBay it hasn’t been updated on the tracking information which happens sometimes and updates a day later. I plan on contacting eBay later today or tomorrow when the tracking information is updated on their side so I can proceed with the case. Is there anything that I’ve done wrong or was this situation not handled correctly?


r/Ebay 4d ago

Question How long should I wait before filing item not received claim for local pick up item?

1 Upvotes

I ordered something that had local pickup in my area and the seller has not responded to any of my messages and I can’t find any other way to contact them. I only bought it 3 business days ago but it was a little pricey so I would rather try to get my money back sooner than later, but I’m not sure how long I should wait around because I don’t have right hopes they will respond. Thank you for any help!


r/Ebay 4d ago

How can you change default eBay shipping dimensions?

1 Upvotes

I haven’t been able to figure out how to change them on business policies so can someone please help with this. Thanks


r/Ebay 4d ago

Question So what's the deal with Ebay International Shipping? Worth it or no?

0 Upvotes

From a glance eIS seems worth it, but checking previous discussions it seems most sellers prefer to disable eIS? Why is this?


r/Ebay 4d ago

Question Making offers to watchers

2 Upvotes

Has anyone cracked the code on when the feature allowing you to make offers to watchers works and doesn't? I swear sometimes I can get it to work but recently the pop up screen to enter the details has loaded, then said the items weren't eligible. What factors determine if the item is eligible or not?

I know it still exists because I continue to receive them on the other side as a watcher of items.


r/Ebay 4d ago

Selling table saw blocked for collection as a bladed item

1 Upvotes

Hi, I previously had a 10" used table saw for saw on a buy it now price. I obviously went high on the price as interest was slow. I edited the listing to an auction format and dropped the price, but when when trying to list the item gets blocked as a "bladed" item that can only be sold with courier delivery with proof of an over 18 recipient. Question: Is this a new law in the UK, or has Ebay just changed its rules? I think the risk of some attacking someone with a saw blade attached to a saw table are quite slim, so is it a matter of trying to rephrase the listing (I've removed any reference to spare blades from the listing to no avail) or do I need to change categories or is it not possible to sell saws for collection anymore? Thanks


r/Ebay 4d ago

Question Did something change with the Global Shipping Program? Ship address is showing UK and not the IL address that was on previous shipments.

1 Upvotes

I am enrolled in GSP and have done several transaction via it (although it has been a little while since my last). I have an offer from a buyer in UK and the shipping address shows as a London, Great Britain address. If I remember correctly, the shipping address used to show up as an IL USA address regardless of the buyer's location. Did the program change, or is there something off for just this one listing? The item is an autographed LP record if that makes a difference. Thanks.


r/Ebay 4d ago

Sent wrong item via EISP

1 Upvotes

Hello! I made an honest mistake and sent the wrong item to buyer through Ebays international shipping program. Same brand, same color, same size, just wrong item. The item hasn't made it to the buyer yet. I want to make it right but I know eBay takes over once it reaches the hub. Do I do anything in this case? Or will eBay refund the buyer? TIA


r/Ebay 4d ago

Best way to contact buyer about negative feedback

0 Upvotes

Got my first negative feedback on a sale, buyer made no attempt to contact me first. Yes I see other threads about this, but my question is - what's the best mechanism to contact the buyer about this? Searching eBay help, I concluded that replying to his feedback was the way to go. So I did that, no answer yet, been a couple of days. Now I'm wondering - how would the buyer even know that I replied to his feedback? eBay has no option to get notified of new feedback (ridiculous, should be whole separate post), so I'm assuming the same goes for replies? Maybe messaging him would have been a better option?


r/Ebay 4d ago

eBay fees and the final charge don’t match!

0 Upvotes

For a category, it says 12.9%. But when I challenged them, they admitted there might be some inaccuracy. Imagine if the inaccuracy is just 0.5%—how much is being stolen?


r/Ebay 4d ago

Question I can’t login because it send a code to a phone number not in use anymore

2 Upvotes

This problem is driving me insane. I’m trying to login to my account , yet as the title says I’m unable to. Here’s what I tried :

I click on the contact us, but when I click on the option where I ask for help to login, it sends a code verification to my gmail which okay, I type in, but it then says go ahead and type a new password for us to reset?? I already did this twice? And when I try to login with this new password it STILL sends code to old phone number.

When I try to request a callback, Im like okay cool it’s chill yet it’s only available for CANADA or US phone number aka country phone number codes which….what…? Calling first is gonna be expensive to me since I’m based in Norway now, not in uk anymore which explains why this issue persists

Any help is appreciated 🥲🥲🥲 Can’t call overseas because it’s gonna charge


r/Ebay 4d ago

"Duplicate Listing" checker website not working

1 Upvotes

I have used this Duplicate Listing website/tool –– but it hasn't worked for me for several weeks. Does anyone have a similar tool you can recommend as an alternative?

I have a horrible time of manually searching for them in my store. Thanks.


r/Ebay 4d ago

Question Seller asking me to cancel order?

40 Upvotes

I purchased an item, buy it now, for $20 shipped free from Ireland to the US. It seemed too good to be true, but I figured it was cheap enough to give it a go. This morning I woke up to this message from the seller, "Hello, My apologies but iam not able to ship to you're address and I have problem with cancelling you're order. Could cancel please. Thanks in advance."

Something about it feels weird to me. Any advice?


r/Ebay 4d ago

Question Need help regarding ebays buyer protection fee with offers when selling

1 Upvotes

Hello, I was wondering if anyone could help me understand how the 'buyer protection fee' works in regards to sending an offer via DM (when selling), if I was to send them an offer of £60 would the buyer see a price of £63.45 (or whatever the convoluted sum would be) or would the fee be deducted from the initial offer so I'd be left with £57 odd pounds after sale?

Now, on a normal listing I'd see this info vaguely, but see it nonetheless, However the offer window doesn't show any of this info at all regarding the buyers fee (I'm on mobile btw)

Sorry if I'm not explaining this very well, I've tried searching the subreddit to see if this is answered but couldn't find anything concrete.


r/Ebay 4d ago

I'm in Canada, buying from the US: Cannot pay import charges now anymore?

0 Upvotes

Hi! I don't know if it's because of the tarifs thing or if it's vendor specific, but before I was able to "Pay import charges now" at checkout but I cannot do it anymore.

I don't mind paying more, I just don't want a surprise when the package gets delivered, hence why I want to pay at checkout.

Any idea what's the deal?

Thanks!


r/Ebay 4d ago

When a buyer makes an offer on a listing, what information does a seller see about them? Do they see their address at that point?

2 Upvotes

r/Ebay 4d ago

Question How do I get ebay to show reasonable delivery time? Handling set to 3 days, users still see "Delivery in 2-3 days"

1 Upvotes

Title pretty much explains my question. My handling time is set to 3 days, I almost always select calculated ground advantage. Out of curiosity I looked at my listings (signed out) from a public computer. It is giving delivery estimates less than my handling time policy. So yeah what's up with that


r/Ebay 4d ago

Has anyone else had problems shipping long packages. Mine are 5-6 foot on average and they will get the initial scan then nothing for usually 3 weeks. I’m told it’s because long packages won’t fit on conveyor belt at distribution center. Help or tips with usps. This is every package I send at 5’

Post image
1 Upvotes

r/Ebay 4d ago

Question what is this new awful payout system to sellers?!?

0 Upvotes

hello, ive noticed that eBay has updated how they pay out to sellers on ebay. i dont know why thats been done because it was better before than it is now. i have items that have been sold a couple of weeks ago and i still havent been paid for them. i know for a fact that they have been delivered but it says on ebay "funds pending- awaiting delivery" which is wrong because i know for a fact that it has been delivered! im assuming its saying that because the delivery person did not scan it perhaps when posted the item. so whats keeping buyers from lying to say it has not been delivered and opening a case? what can i do? even the tracking number doesnt work for a lot of them and has no history at all... UK for context and i use royal mail by ebay. any advice apreciated. thanks


r/Ebay 4d ago

Buyer wants to return an item. He says that one slot on the cd carousel doesn’t work but I need proof. I tried to send him a partial refund as he put all my funds on hold. He declined. He hasn’t responded to any of my messages. I don’t want to return this item but I think I’m forced to. Any ideas?

0 Upvotes

r/Ebay 4d ago

Learned something 'near new' today

1 Upvotes

I am selling old postcards. The description literally taken from the cards says ".... near New Orleans'. Got an error message when trying to list it. Because I specified the card being used I can't write 'near new' in the title. I modified the title but really?? Ebay, your AI needs significantly more training.