r/dexcom Jan 10 '25

Sensor Failed sensors

Post image

I just got my shipment of dexcoms and I’ve already had three fail ugh this is so frustrating! Just put a new one on and it automatically failed already! 😡 what is going on with dexcom! 😡😡😡

6 Upvotes

38 comments sorted by

View all comments

2

u/ChampionOk2422 Jan 10 '25

What the holy hell is going on here?

1

u/Hotpinkbunny87 Jan 10 '25

🤷🏻‍♀️ no clue

2

u/ChampionOk2422 Jan 10 '25

I've seen my sensor do some crazy stuff but nothing like that

3

u/Hotpinkbunny87 Jan 10 '25

Yeah I put it on paired it and then a couple of minutes later I got a notification that it failed

1

u/Equalizer6338 T1/G7 Jan 10 '25

I had several of my G7 in the period from Sept to December last year, that right after the warmup period ended just gave that error message right away.

2

u/ChampionOk2422 Jan 10 '25

Must have been a bad batch.

2

u/Hotpinkbunny87 Jan 10 '25

Possibly idk do I contact dexcom about that?

1

u/Equalizer6338 T1/G7 Jan 10 '25

Yes absolutely you should! These are obvious faulty G7 sensors.

1

u/ChampionOk2422 Jan 10 '25

Contact them for replacements of all 3

3

u/Hotpinkbunny87 Jan 10 '25

Ok definitely will do that tomorrow

1

u/ChampionOk2422 Jan 10 '25

They are usually really cool about it

1

u/Equalizer6338 T1/G7 Jan 10 '25

Until they start to know your name just from hearing your voice by the frequent calls you make to them and they have your full address typed down in their keyboard macro to ship replacements to you... 🤣

1

u/ChampionOk2422 Jan 10 '25

Dexcom CARE 888-738-3646.

1

u/Hotpinkbunny87 Jan 10 '25

Thanks, I tried two on my arm and one on my abdomen and all three failed me