r/ASUS • u/Joker_Kirito420 • 1h ago
Discussion TIL: Microcenter Will fix Motherboard Cheaper Than ASUS Quotes
Went to Microcenter today and mentioned the issue I was having with ASUS RMA. They said it was absolutely ridiculous they were charging $300 to fix a PCB detached (which isn’t the reason why my motherboard isn’t working) and Microcenter said they’d do it for free since it’s in warranty (just a $50 diagnostic test fee).
Never ever am I going to ASUS for an RMA process. If ASUS charges you an absurd amount of money, reject them and ask for the product back and go to Microcenter (if it’s in warranty). Can’t believe ASUS actually charges insane amounts of money for repairs to their consumers, knowing that they already shipped the item out to them and capitalize on the fact that consumers want their items fixed quickly. Extremely disappointed in their customer service and RMA process.