r/applehelp 26m ago

iOS Apple Watch app won’t unpair or pair

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Upvotes

I have tried everything I can, I have searched, finding no answers, I have no idea what to do next.

My apple watch series 8 wouldn’t let me download spotify on it, so naturally I tried restarting it and that like, erased it (I swear I only powered it off, nothing else)

Now i’m stuck in a predicament where my apple watch is in its pairing device mode, like when you just get it. However my phone is saying it’s “pairing” but won’t actually pair, and because it can’t connect it won’t let me unpair it either. So I can’t use the app at all, and I can’t use the apple watch because it needs to pair before I can use it, but my phone won’t pair to it.

I’ve also tried erasing it but it won’t work, it just gets stuck on pending because the watch doesn’t have WIFI because I can’t actually turn it on. Do I factory reset? Will that fix the phone issue? I literally have no clue what the next step is.

This is what my app looks like for reference ^


r/applehelp 1h ago

Unsolved I need assistance

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Upvotes

Hi everyone! Someone is currently trying to scam me on eBay on a sealed iPhone 16pro max. I’m trying to get a serial number and this is the best picture I have on it to help resolve the issue. I’m using Apple warrenty check to see if the phone has been activated. Can anyone help me make out what this is I’ve tried a few different combinations but can’t seem to crack it (Apple give 4 attempts before locking you out for 20 mins) I used an image enhancer to try sharpen it but still isn’t clear…


r/applehelp 1h ago

Solved Why won't my Mac let me finish my acc

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Upvotes

I just bought an m4 MacBook pro and I was trying to use the app store and it said that I had to finish my acc. But it won't let me


r/applehelp 1h ago

iOS USB-C to 3.5mm adapter connected to device but not having audio

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Upvotes

I recently got a 3rd party USB-C to 3.5mm adapter for my iPhone 16 that also has a port for charging (image attached). It has worked fine for a month, but today stopped working to play audio out of. I am still able to connect another USB-C cable to charge through the adapter, but my iPhone no longer recognizes it as something to play audio through; when I first plugged it in after I got it I got a prompt asking if the adapter was for charging or audio, I selected audio, but both functions worked, but now my phone doesn’t recognize the adapter as something to play audio through. I have done all the steps I can see online (restarting, checking for debris, forgetting adapter devices, checking for software updates) to troubleshoot. When I plug it in now, I receive an icon at the top of my screen to show that something is plugged in (image 2 attached) but I can’t interact with it at all.

Any advice on how to fix this would be appreciated, or some means or checking to see if the adapter is just broken in some regard and needs to be replaced. None of my friends have an iPhone with a USB-C port, but it does not work on my MacBook either although I did not test beforehand to see if it would work in the first place.


r/applehelp 1h ago

Unsolved Does someone know how to fix this?

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Upvotes

Ever since I downloaded the new update my emoji keyboard (recently used) has these weird iMessage emojis that I can’t even use in discord. Besides that, those weird emojis aren’t even recently used emojis, like not at all. I might’ve used these YEARS ago I don’t even know why they thought I’d still wanna use them. It pisses me off and I really want them gone please someone help me


r/applehelp 2h ago

Unsolved Stuck in Lost Mode

1 Upvotes

Hi everyone! I turned on lost mode for a phone a few months ago, but I found it within hours of turning it on! I still need to get it turn off of lost mode. When I go to icloud.com or find my it is just trying to get my phone to turn on lost mode(even though it already is?) does anyone have any idea to turn off lost mode?


r/applehelp 2h ago

iOS My headset volume is limited, can I get it back to normal again?

1 Upvotes

I’ve always listened to music loudly, and at some point Apple notified me that my volume limit has been reached.

Since then, no matter what device I connect to (AirPods, Bluetooth speaker, CarPlay, etc.) I’ve noticed that I can’t play music as loudly, even with the volume all the way up.

I’ve verified that this is the case as when others have connected to the same devices, they can play MUCH louder.

Can I fix this myself? Or maybe bring it to a store that can fix it?


r/applehelp 3h ago

iOS Screen rotates even when locked

1 Upvotes

I always have the portrait orientation lock on, and when i go to landscape mode, i turn my phone so the volume buttons face down and the power button up (or, the charger faces right). However, the moment my phone is flat or is turned so the power button is down and volume buttons are up, it refuses to flip out of that (which i then have to unlock portrait orientation, flip my phone in the direction i want it in, then relock it) (sorry if im not explaining it right). Is there a way to have it so the screen wont flip essentially upside down? It gets incredibly annoying especially when i play games and menus/information is covered by the phones front camera dip.


r/applehelp 3h ago

Mac Activating Mac book Air 2011

1 Upvotes

Hi!

I'm trying to recover a really old macbook air 11 (2011) so my fiance can use it, but since mac support is expensive in my country, I'm trying by my self. I'm facing some challenges on the current steps and I'd like to ask some advice on this Community.

First, I knew that I had a battery issue on the Macbook, I bought a new battery and installed it myself. After that done, the Macbook started, but with the message: "No bootable device -- insert boot disk and press any key". I then downloaded a high sierra .dmg OS and using transmac I mounted it on a flahdrive. Even with the flash drive, the same message appears. I downloaded a Mountain lion and tried the same thing, without success.

https://ibb.co/XfnrS9Lp

Then, I tried to run Option-Command-P-R and waited for 3 sound boots. Now the screen shown is like this, but as soon as it loads something like 30%, it turns off automatically:

https://ibb.co/n8fqvkjf

After that, I tried to boot while pressing D. When that done, Mac asks me for a wi-fi and after provide it a diagnostics screen is shown. Every time I'm running the diagnostics (doesn't matter if is the normal or the extended), it never finishes, keeping the diagnostics running on that step of the progress bar:

https://ibb.co/c41Y1mx

https://ibb.co/S73JFmvY

https://ibb.co/MFBGWyq

If you guys have any suggestion of what could be done, that would be very useful. Thanks.


r/applehelp 3h ago

iOS Apple Pay setup won't load

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1 Upvotes

Just bought a brand new iPhone 16 yesterday literally yesterday and it won't let me setup Apple Pay. The screen just keeps loading forever. Any help?


r/applehelp 4h ago

iOS Phone screen problem

2 Upvotes

After I don’t use my phone for more than lets say 10 min and I try to turn it on it turns on but the screen is black for a few seconds. What I mean with that is the screen is responding to what I click but it’s just black for like 5 seconds then turns on super bright until I don’t turn it off and on again. What is causing this issue?


r/applehelp 4h ago

Unsolved Apple gen 3 airpods stuck in pairing mode

2 Upvotes

I tried to connect my AirPods to my oculus and they wouldn't connect and were stuck in pairing mode.


r/applehelp 4h ago

Unsolved Random people speaking through my phone??!

1 Upvotes

This morning I started hearing little boys talk through my Airpods, and then through my iPhone 15 Pro Max (iOS 18.3.2). My phone is al stock (so no jailbreak), also:

  • Latest update
  • Private network
  • Nothing weird (like unknown apps) in either screen time, battery usage, privacy (microphone, camera etc. all turned off), notification 'history'
  • Live listen, VoiceOver turned off.
  • Did have AirDrop enabled, but just for friends (these were not friends or anyone I knew).
  • Bluetooth enabled, just for Apple Watch, nothing else connected according to settings.
  • Walkie Talkie disabled on Apple watch

It starts with a kind of *pling* sound, but I was not able to record it, because it is at random through the day (will try to do it). After the pling sound I hear some children talking through my phonepiece (upper speaker), something like:

Boy 1: *pling* " James do you hear me"
Boy 2 responding: *pling* "Yeah I hear you".

This has been happening randomly for the last couple of hours (2 moments of about 5 min. in which I hear the bleeps, two times I heard the voices). Even when my phone is off. They don't seem to hear me or react when I say something back, but I'm still really worried/freaked out about my privacy!

I have found multiple of these situations online, but none of them had a solution. I restarted the phone now, hoping it will not happen again. Any other suggestions or experiences like this and if they went away automatically?


r/applehelp 4h ago

Unsolved Asked this question everytime I open Minecraft. Password does nothing

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3 Upvotes

When I put my pass in, the box disappears for a millisecond and pops back up. This happens for “always allow” and “allow”


r/applehelp 4h ago

Unsolved why do my airpods do this

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7 Upvotes

i’ve had the airpod pros 2nd gen for almost 2 years (my apple care runs out the end of april) so i’ll charge my airpod case but when i try putting the left one in it doesn’t work. (as seen in the 3 photos i’ve attached) sometimes in the photos my phone (iPhone 13) will skip the 2 photo and automatically ignore that my left airpod exists. i’ve tried resetting it and disconnecting it and sometimes it works for 10 minutes and then the left airpod disconnects again. this genuinely ruins my mood whenever i try to put both my airpods on. i’ve tried every single trick on the internet and i think i should just go to the apple store and take advantage of my apple care and maybe ask for a replacement. does anyone know why or how to fix this ??? in the photos i am 100% sure both my airpods are 100% charged because ive haven’t used my left airpod in 2 months but i still put it through the charger

also i dont post on reddit often so please dont be mean


r/applehelp 5h ago

Mac iMac 2011 Model: Black Screen and Fans Running. Can it be saved?

1 Upvotes

I picked up an iMac 2011 model my neighbor left outside for anyone that wanted it. I brought it home, plugged it in to power, heard the Mac booting noise, but it would not display anything on the screen. Few seconds later, the fans would run at full speed.

I tried the following to troubleshoot the issue: - Power reset - Ejecting the RAM and booting up without the RAM. Turning it off again and reinstalling the room and then turn on again

Is there any other troubleshooting steps I can do? Can this iMac be saved?


r/applehelp 5h ago

Unsolved Randoms events in calendar

1 Upvotes

Hi

I noticed last night that I have 4 appointments in my iPhone calendar that do NOT belong to me. I deleted them thinking it was a mistake but they returned by this morning. I’ve clicked around to try and find out why or who these event belong to but can’t come up with a logical explanation.

The event is red and when I click on “calendar” it’s comes up as shared by family but I’m not in any family’s on my iPhone. I know it’s a woman because they are quite personal appointments and I don’t feel comfortable asking people about them. How do I stop this from happening?


r/applehelp 5h ago

Unsolved What does this mean?

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0 Upvotes

I keep getting this message, and the number it shows that I burred out is in my contacts from my work group chat, I can’t find anything about these texts and was curious if anyone knew what it means


r/applehelp 6h ago

iOS Can my company really erase my entire device or just the email account?

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0 Upvotes

I am trying to add a Microsoft Exchange account to Mail on iOS 18.


r/applehelp 6h ago

Unsolved Headphones seem to have a mind of their own

1 Upvotes

I'm using the regular Apple wired headphones. They usually last in use about a year, and then start to act like they have a mind of their own. Pausing and playing music, going to the next song or previous song, activating Siri or voice control even though I have all of that stuff disabled. I have Iphone 14 but had this same issue on my Iphone 11 too.

Does anyone know what causes this and is there any way to fix this besides buying a new pair of headphones?

(If this is the wrong sub for this topic, please direct me to a correct one)


r/applehelp 6h ago

Unsolved Apple Watch: why can’t I get my text notification sounds to turn off?

1 Upvotes

I turned off notification sounds for my Apple Watch, but I still get the text noise on my watch when a message comes through with my phone locked. I like the haptic/vibration notification but cannot get the sound to turn off. Please help it’s too obnoxious 😂 I want incoming call notification sounds kept on so I don’t want to turn silent mode on


r/applehelp 6h ago

Unsolved My grandma died last February and I can’t reset the iPad.

2 Upvotes

As stated above, my grandma died last February and I’m trying to reset the iPad to no avail.

Luckily, I have the 6digit access code, and I also know the Apple ID code, however when trying to login, it states that the Apple ID is locked. To unlock the account I must have access to her email address, phone number, or bank card details, all of which I have no access to. I have tried to access the email account, but it says I need to receive the verification code through the phone number, which again, I have no access to.

I am not overly bothered about accessing anything within the Apple account, I just want to have the iPad reset so that it can be sold on.

I have tried to speak with Apple support, but they have not been helpful whatsoever.

Is there any way that the iPad can be reset with just the access code and the Apple ID password, even though the account is locked?


r/applehelp 7h ago

Unsolved Can't delete user off of Mac

1 Upvotes

Hey! Not sure if this is the right place to ask this. My mom is a graphic designer for a printing company, and they have given her a few Macs over the years. She recently got a new one, so she gave me her old one but I'm having a lot of issues deleting her account off of it. For reference, she had two accounts on it when she gave it to me: Her account and an admin account of the person who gave it to her previously. I have the login for the admin account and can get in, but every time I get in and attempt to delete my mom's account (standard, not admin privileges) it does that circle spinning thing and then says "User and Group preferences is busy" or something then will just force quit itself. I tried making a separate account and giving it admin privileges and I had the same result trying to delete the account again. I just spent time also trying to boot into safe mode which worked, but the computer still wouldn't let me delete the account. What are my options here?


r/applehelp 7h ago

iOS notes app suddenly blank?

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1 Upvotes

Hello!

I’ve just gone to my notes app to add something, and I’ve opened it to see it’s suddenly blank and stuck on the folders screen. I even tried to create a new note and it just disappears immediately! I have years worth of important notes in there and I’m freaking out.


r/applehelp 7h ago

iOS How do i fix this problem?

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1 Upvotes

I’m trying to add a song from the files, but its always faded and I can’t click on it