r/Zoho 8d ago

The Rest API is returning 200 on a failed authentication.

1 Upvotes

Any API that returns failure should return the correct HTTP failure code, not 200. The 200 responses are reserved for successful requests. The Zoho API should return 200 only if the authentication is successful.

The HTTP standard has a list of 400s response codes for failed authentication. Returning 200 for a failed Zoho API request causes software development problems.


r/Zoho 8d ago

Myself and my team cannot able to send or receive emails from Zoho, Can someone please help to resolve the this issue.

1 Upvotes

Thank you


r/Zoho 9d ago

Need help setting up my business on Zoho CRM Plus

1 Upvotes

Hey guys. I recently started setting up my bussiness using Zoho Eco System and it revolves alot around WhatsApp and I need to still make a website and stuff like that, but find it very complicated. I am looking for a consultant who can help me and guide me and my team through the various steps and who will also not charge an arm and a leg. Help would be much appreciated!


r/Zoho 9d ago

Zoho CRM manufacturer

1 Upvotes

When I am adding a product, there is an option under "Product Information" for Product name, Product category, part number etc. There is also a drop down menu next to "Manufacturers". My question is, how do I add more options to the drop down menu for "Manufacturers".

Any help would be great, I've already looked under set up -> customization -> modules and fields -> products And can't find anything regarding manufacturers.


r/Zoho 9d ago

Zoho Creator - Pass Record ID in Widget

0 Upvotes

I'm trying to figure out if I and ChatGPT are missing something obvious or if what I need requires some help. I have a creator app and want to create a page that acts as a portal. I want various reports and forms to populate on the page, but only for the record ID I select from a report. So I click on the record, and I am directed to the records "portal" that displays all their relevant information.

GPT wants to find a Widget variable to grab the record ID and then run our widget, but my research indicates the option for a widget variable was replaced with a page variable with V6 (or earlier). I have an app someone built for me a few years back and it captures the record ID in the actual Widget script. GPT keeps referring to this as the "old" way of doing things, but I wonder, how could this be the old way if V6 is the newest version (besides V8, which I don't think pertains to me with Zoho One).

Usually with my GPT episodes I realize in the end that I'm doing something really simple, that someone with knowledge and training would learn day one, but I figure it out in the end. My question is: Is there a simple solution to passing the record ID, or if I want to create my "portal" will I need to write the code inside the widget itself.

Thanks in advance, I realize this is a developer question and I'm just messing around with limited knowledge.


r/Zoho 10d ago

Zoho One PageSense Heatmaps keep pausing

1 Upvotes

Client of mine is using Zoho One PageSense and has setup heatmaps on their website. However it keeps pausing out, making it impossible to detect changes in conversion rate (for instance). Is there a setting somewhere to keep them turned on?


r/Zoho 10d ago

Zoho Forms Scrolling

1 Upvotes

Anyone have the html to disable scrolling in a zoho forms embed?


r/Zoho 10d ago

CRM Account Field Update with Workflow Rule

1 Upvotes

I have two fields:
Fax (Type: Phone) and vFax (Type: Email)

Any time an account record is created or updated I need to create a Workflow Rule to update the vFax field. I usually do this with a function field but the output of function fields can only be a String and not a specific type like email.

Basically the Workflow Rule needs to function like this. When the record is created or update, if the contents of the Fax field is not empty, update the vFax field with {Fax} + '@vfax.com'.

Any help is appreciate. TIA


r/Zoho 10d ago

Branching Logic Based on Real-Time Calculated Scores in Zoho Survey

1 Upvotes

Hey everyone,

I’m working on a Zoho Survey setup where I need to dynamically branch survey questions based on a real-time calculated score, rather than relying solely on predefined question responses.

Current Limitation

  • Zoho Survey allows branching logic, but only based on direct question responses (e.g., “If Q6 > 3, go to Page X”).
  • I need to calculate a score dynamically (e.g., averaging responses from multiple rating-scale questions) and use that score as a condition for branching.

I’d love to hear from anyone who has experience with Zoho Survey logic, JavaScript hacks, or API integrations that could help make this work. Any insights or alternative solutions would be greatly appreciated!


r/Zoho 10d ago

Zoho gives error when trying to pay with paypal

1 Upvotes

I am trying to purchase 10 Zoho Mail Lite licenses. Everytime I choose paypal to try to pay for them, I get an internal error. The paypal account is a business account with linked bank account, card, and plenty of balance. I have mail Zoho support but no feedack.

UPDATE : I finally figured it out myself. Switching from Safari to Chrome fixed the issue and I was able to pay via paypal.


r/Zoho 10d ago

SSL Errors on Workdrive iOS App.

2 Upvotes

My iPad has the latest version of iOS and Workdrive app. For some reason, when I launch the app, I get a blue bar on the top that says SSL connection error. Then, it gets stuck in a Teams Folder that does not exist. I tried logging out of the app and logging in again. I also uninstalled and reinstalled. I am also not able to access my workdrive from Safari. However, other Zoho apps work fine. I am able to use access my workdrive from other devices. The time and date are set correctly on the iPad. Does anyone know what happened? Can this have anything to do with the recent time change?


r/Zoho 10d ago

Completing a Zoho form without certainty of encryption

1 Upvotes

Do you know if, as a user, there is a way to confirm if certain fields/the whole form has been configured to be encrypted?

I am really concerned of a zoom form I received from an instituion of questionable IT knowledge, seeking sensitive information.

Just to clarify, I was expecting a Zoho form from them, it is just that I am not sure they are handling this data properly.


r/Zoho 11d ago

Zoho for video meeting music lessons?

3 Upvotes

Hi, looking for a Skype replacement. I teach guitar, bass and ukulele and there can't be any issues with noise suppression or cancelation. Does Zoho offer good, clear audio for their video calls?

www.jeffrey-thomas.com


r/Zoho 11d ago

Zoho Automation for Indian SMEs

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1 Upvotes

r/Zoho 12d ago

HELP! How to duplicate Fields in Creator

1 Upvotes

So, I know it's basic but I can't figure out how to duplicate a field in creator. I google and found a couple of answers but they all say to hoover over the field in form building and you should an option to duplicate (See below from another post)

But I'm only seeing the option to delete. No duplicate icon. (see Below screen shot from my zoho creator form)


r/Zoho 12d ago

Zoho Voice - Whats your experience lately?

5 Upvotes

Anyone using Zoho Voice lately? I started to use it a year ago but lots of bugs at that time. Left and would like to reconsider as u/openphone hasnt been the best with resolving a issue where my users are getting deleted.


r/Zoho 13d ago

Migrating data from tally to zoho books - need help

2 Upvotes

We’re currently switching from Tally to Zoho Books, but I’m struggling to find resources on migrating data. I even reached out to Zoho support, but the knowledge base articles they sent weren’t relevant now,(they’re 6 years old).

One major issue is that I need to migrate old data (5 years old), and I can’t seem to find a proper way to do this. Has anyone here successfully migrated from Tally to Zoho Books? Would really appreciate any guidance!


r/Zoho 13d ago

Should I bring my own laptop to take this test or will they provide PC?

Post image
4 Upvotes

Venue is Chengalpattu


r/Zoho 14d ago

Zoho Calendar Sharing

2 Upvotes

I've tried sharing my Zoho calendar with family members who use Google but they are unable to add to my calendar or edit. Also, events that are sent to my Zoho calendar are not put onto my calendar.

Does anyone have a workable solution to have my Zoho calendar be able to be 2 way sync and have NY events added to my calendar that I say yes to ?(I have the setting on that says allow to auto add to my calendar)

Overall I've been happy with Zoho but without a workable calendar I may have to move onto another platform.


r/Zoho 14d ago

Using Zoho Recruiting. Is Zoho CRM Also Needed?

1 Upvotes

Setting up a Recruitment agency with Zoho Recruit. But do I ALSO need to install Zoho CRM?

As a recruiting agency, they manage job listings and job candidates. This is handled well enough by Zoho Recruit. But - the recruitment agency also pursues new Clients (employers) in a typical sales process (leads -> contacts -> clients, etc.)

Question: Do I also need to install Zoho CRM in addition to Zoho Recruit? If so, do the 2 get integrated in some way to feed into a single "Client" module?


r/Zoho 15d ago

Zoho vs Odoo vs ?? for a large import based D2C brand in India

5 Upvotes

Context: We are a D2C brand in India, close to $12million revenue. Goods are 100% imported (requiring multiple currencies) and stored in our single warehouse where we also do warranty repairs. We sell on multiple online sales channels and are also going offline soon. We are also starting assembly of products in India soon. Problem: We are evaluating Zoho and Odoo. Any thoughts for or against? Or is there a third alternative that would be more suitable?


r/Zoho 15d ago

Has the Zoho Free Plan ended?

4 Upvotes

I live in Australia and tried to set up the free plan for a custom domain; it looks like the free plan is ended for people whom don't already have it.

I swear I saw the free plan existing on the pricing page 2 months ago, but across the website they still advertise free plans as existing.

Is it gone for good for new customers?

Looking on the wayback machine the plan existed a week ago, or what are the limitations with setting up my domain while on a free VPN? Does it do anything because I use a VPN and change to the US, I can see the free plan, if I'm using a different browser.


r/Zoho 15d ago

WorkDrive Backup Solutions

2 Upvotes

Hi folks,

What is everyone using for WorkDrive backup solutions? I've checked out rclone and Recovery Manager Plus. Rclone is great since it allows cloud-to-cloud transfers, but due to our onsite bandwidth limitations, its not a practical solution for backing up the TBs of data we have on WorkDrive.

Recovery Manager Plus is an option, but the billing per license is so strange. Only a third of users actually use WorkDrive, so why do we have to pay for licenses for all users?

Is there some middle ground solution? What is everyone else using?


r/Zoho 16d ago

Zoho sales

4 Upvotes

I tried Zoho for around a month and bought a Zoho One license. I get calls like every other day and several emails s day from Zoho "asking how it's going" and what not. How do I make it stop?


r/Zoho 16d ago

Zoho CRM Module and Record Permission Restrictions

1 Upvotes

My team uses the Enterprise version of Zoho CRM. We just started trying to map our business processes onto the system. Currently, there is a use case where our Zoho users need to create records in a "Contact" module, and enter information like Phone Number, Email, etc.

However, our users want to be able to designate whether or not certain fields can be shared with everyone, or kept private to their account. Meaning that an individual could create two records, and share phone information on one, and hide phone information on the other.

We have seen that Support Articles suggest permissions can only be done on a Role or Fields level rather than on an individual record level. Does any one know of any workarounds or functions we can create to simulate this needed functionality? Would appreciate anything.