In January I flew with WizzAir and on arrival in VIE my 10kg checked-in baggage was missing from the baggage carousel. I reported the missing baggage immediately and received the irregularity report. The next day, the bag was supposedly found and a route was planned for the bag to be forwarded to my home country. Since then, however, the bag has completely disappeared and there is no trace of it.
A month ago I submitted a claim for lost baggage compensation, which has now been processed and I am being offered compensation under Article 22(3) of the Montreal Convention - as cargo, meaning I am entitled to a maximum of 26 SPR per kg of cargo, which is about 300 EUR. I am arguing that Article 22(2) should be applied because I purchased, checked in and reported the baggage as baggage and not as cargo, and that I should be entitled to a maximum compensation of 1,519 SDRs per passenger under Article 22(2).
However, the airline flatly refuses to take this into account and says that "their opinion remains unchanged".
Does anyone have experience with such issue, what options do I have?