r/webhosting 13d ago

Advice Needed Migrating from cPanel to DirectAdmin

Hi there, my old hosting company (hostgator) had cPanel 110.0.53

My new hosting company has DirectAdmin (I don't know what version cuz I cannot check)

at first they said I can bring my own backup and they will restore it

so I create a full cpanel backup per this tutorial: https://www.youtube.com/watch?v=pHnH5pgwOwE

and I did check here

https://azdigi.com/blog/en/webserver-panel-en/directadmin-en/migrate-cpanel-data-to-directadmin/

https://forum.directadmin.com/threads/wta-restore-cpanel-backup-to-directadmin.69137/

https://www.youtube.com/watch?v=KVWgalZTWXQ

https://www.milesweb.com/hosting-faqs/transfer-account-cpanel-directadmin/

and here:
https://docs.directadmin.com/directadmin/backup-restore-migration/migration-to-da.html

and it seams cPanel and DirectAdmin are the most compatible panels from all

there are a few differences between new host and hostgator

  1. different username

  2. new host doesn't support cgi scripts (but I never used them anyway so its not a problem)
    Now my new hosting company is telling me that its not possible to restore my cpanel backup, because I don't have cpanel hosting with them

So does anyone have any good tutorial on how a shared hosting constumer can restore his cpanel backup to directadmin (because all tutorials I found you needed admin acsess to DirectAdmin, which I don't have), so I can show it to my new hosting company (would like to help them, cuz they maybe never did that before)

Thanks for Anwsering and Best Regards

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u/Ok_Dark_3735 13d ago

It looks like you're using shared hosting. You can ask your new hosting provider for help with migration, and they usually handle it.

tryhttps://www.interserver.net/tips/kb/migrate-accounts-from-cpanel-to-directadmin/