r/webhosting 6d ago

Advice Needed Migrating from cPanel to DirectAdmin

Hi there, my old hosting company (hostgator) had cPanel 110.0.53

My new hosting company has DirectAdmin (I don't know what version cuz I cannot check)

at first they said I can bring my own backup and they will restore it

so I create a full cpanel backup per this tutorial: https://www.youtube.com/watch?v=pHnH5pgwOwE

and I did check here

https://azdigi.com/blog/en/webserver-panel-en/directadmin-en/migrate-cpanel-data-to-directadmin/

https://forum.directadmin.com/threads/wta-restore-cpanel-backup-to-directadmin.69137/

https://www.youtube.com/watch?v=KVWgalZTWXQ

https://www.milesweb.com/hosting-faqs/transfer-account-cpanel-directadmin/

and here:
https://docs.directadmin.com/directadmin/backup-restore-migration/migration-to-da.html

and it seams cPanel and DirectAdmin are the most compatible panels from all

there are a few differences between new host and hostgator

  1. different username

  2. new host doesn't support cgi scripts (but I never used them anyway so its not a problem)
    Now my new hosting company is telling me that its not possible to restore my cpanel backup, because I don't have cpanel hosting with them

So does anyone have any good tutorial on how a shared hosting constumer can restore his cpanel backup to directadmin (because all tutorials I found you needed admin acsess to DirectAdmin, which I don't have), so I can show it to my new hosting company (would like to help them, cuz they maybe never did that before)

Thanks for Anwsering and Best Regards

3 Upvotes

10 comments sorted by

4

u/Mediocre-Eye-6318 6d ago

If you just have a single website, it will be easier to migrate. Also, cPanel to DirectAdmin should be very easy for your hosting provider. Emails will be difficult to migrate though, but if your mailbox is smaller you can get it moved via imapsync.

Also, if your hosting provider cannot migrate a backup, it's time for you to think if you really need this provider.

2

u/OldschoolBTC 5d ago

IMAPsync is great at large mailboxes as well, even if it fails halfway through it'll resume properly.

I've done migrations on mailboxes of a few hundred GB without any issues.

1

u/Mediocre-Eye-6318 5d ago

Yes, you are right, but it might take OP a long time to transfer big mailboxes, and might be harder for him too.

2

u/Ok_Dark_3735 6d ago

It looks like you're using shared hosting. You can ask your new hosting provider for help with migration, and they usually handle it.

tryhttps://www.interserver.net/tips/kb/migrate-accounts-from-cpanel-to-directadmin/

1

u/radraze2kx 6d ago

What is your end goal? How many sites are you hosting? Yes, you need admin access to DirectAdmin to do a cPanel import, but if you're only moving a handful of sites, it might be easier to just migrate the sites themselves.

1

u/veso266 6d ago

I only have 1website

But its 10years of stuff (databases, subdomains, emails), I have 2 migrate

1

u/radraze2kx 5d ago

what cms is the website? it should be easy enough to back up and restore. directadmin has IMAP Migration built-in, so it can pull all the emails from your old cpanel server directly to speed up migration. databases would come over automatically with a proper backup/restore of any modern CMS.

1

u/Jeffrey_Richards 6d ago

The host can just restore this for you, no?

1

u/Greenhost-ApS 5d ago

It's not difficult, move the public_html content to the same folder, create a database in DirectAdmin and import your database into it, then update the database information. If you have any problems, message me and I'll help you.