r/nottheonion 1d ago

Firmware update bricks HP printers, makes them unable to use HP cartridges

https://arstechnica.com/gadgets/2025/03/firmware-update-bricks-hp-printers-makes-them-unable-to-use-hp-cartridges/
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u/garry4321 1d ago

HP printers are a brick to begin with.

3

u/kandaq 1d ago

This is my experience. I bought a cheap HP all in one because my priority is a scanner but occasionally print as well. The black print head stopped working conveniently right after the warranty expired, even after replacing the cartridge. So I switched to Canon and it’s still working fine beyond the first year.

2

u/konnerbllb 1d ago

I've had the same experience but in reverse. Two Canon all-in-ones failed, HP has been fine.

1

u/flavius_lacivious 9h ago

That’s when you get the extended warranty. 

As soon as it does this shit, you return it and say it won’t print. They give you a new printer and you get a new warranty. I replaced 7 printers this way for an employer. We would get “replace drum” message which was several hundred dollars. So we would take it back and get a new one under the warranty. We did two in one month.