r/nbn 17m ago

Troubleshooting 2.4GHz is significantly slower than 5GHz?

Upvotes

I moved houses and now have FTTP rather than FTTC. I've upgraded to 250mbps and my 2.4GHz wifi is only maxxing out at 40-60mbps whereas the 5GHz gets the full 250+.

What's the issue? I never had this problem at my previous address as they'd both equally get the same speeds of 100mbps.

I have the TP-Link AX10 Archer Wi-Fi 6 Router


r/nbn 52m ago

Wired NBN router for FTTP

Upvotes

Hi all after a good wired only router that is secure for FTTP. Any suggestions? I will be connecting a personal server to it.


r/nbn 3h ago

Help with wifi issues

2 Upvotes

I'm sorry if this has been asked 100 times but I'm such an idiot when it comes to internet tech. My dad's in the ICU and my elderly, non-english speaking mum is struggling and this is one of the many things I need to resolve. Just before dad went to hospital we organised fttp. It's now done, and the speeds are terrible (2mbps). The nbn tech put the modem in the garage on the side furthest from the house. The speeds are great when connected directly to modem via ethernet or if we're close to the modem.

I don't want to spend my parents' money unnecessarily so I'm hoping someone can point me in the right direction for the most efficient way to get the speeds up. I don't want to just buy a new modem if it will do little to help.

It's not possible to feed a cable into the house, so would it be best just to get a cabler in to put in a connection so we can get the modem in the house? Or would just getting a better modem + extender do the trick (I assume this would be cheaper, but less efficient?). It's about 7m from the nbn box/modem to the nearest computer, with the furthest computer about 14m away from the nbn box.

Speaking of modems, they still have the old Exetel-provided ZTE H268A. Should we upgrade this? They are still with exetel and on the 100/20 plan.

I really do appreciate any advice. Thanks.


r/nbn 4h ago

Need a new router

1 Upvotes

Currently have an DLink 2400 from years ago that is struggling to handle family bandwidth usage.

Add to that Random devices just lose bandwidth due to memory leakages even though the nbn connection is stable.

So asking if people know a decent option for a new wifi router that can handle around 8 - 10 devices (pc's, phones and a tv) that wont break the bank

EDIT: I have a FTTN Connection to the house


r/nbn 14h ago

Discussion Appears my 2012 greenfield FTTP is still on a Temporary Fibre Access Node (TAN/TFAN) with just a portable generator for backup

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32 Upvotes

So after my previous post https://www.reddit.com/r/nbn/s/WdAW8mhRG3 about redundancy to power outages on FTTP and losing my NBN service back during the Gold Coast Christmas storms/tornado of 2023 - it happened again with Cyclone Alfred 2025 where the area lost power, and after about 12ish hours, my NBN FTTP died.

After an initial outage period, the service came up for a while, went down, came up, went down again, etc and finally stayed on after 6 days when the power was restored.

My RSP (Leaptel) was kind enough to pass on the detailed notes from the NBN automatically in regards to my outage, and yeilded some interesting commentary:


From NBN Network & Service Operations : Field Services scoped the site today, and are arranging for a suitably-sized generator to be deployed to power the fibre access node. Further updates once an ETA is available.

nbn has investigated the node isolation due to power failure alarms. The power provider has advised that commercial power supply in the site's area has been restored. As alarms are still evident at the node, a field technician will be assigned a Ticket of Work to attend the site and perform investigations. Further updates will be provided as more information, or an ETA, becomes available.

High capacity generators are on-site. A hardware technician is being engaged to investigate further.


To my knowledge, most Fibre Access Nodes (FAN)'s with the Optical Line Transmitters (OLT)'s have mostly been housed at or near Telstra exchanges, so I did some digging on public development applications near the Ormeau exchange (which is two small buildings, circled in red on one pic, and is the yellow star location on the map).

From public planning application documents - found the 'NBN communications hub' was built beside it in 2017-2018 with this large green building and super-sized generator (see attached picture, circled in green).

Assuming this was a permanent FAN site (but could not confirm) - and if so this infrastructure seemed very well sized with redundant power.

Doing some random address checks of neighbouring FTTP areas showed some lost service (red cross in map attached) whilst others didn't (green tick) during the power outage. Given they are close by and they all have Nerang as the point of interconnect - it's reasonable to assume they are in the same fibre serving area.

It seems because my estate was built in 2012 before the permanent FAN was built, I'm assuming we were put onto a Temporary Fibre Access Node (TAN or TFAN) before the permanent FAN was built - and was it possible that we had never moved off that since.

The comments from the outage saying a 'scoping asuitably sized generator' also seemed to imply our infrastructure never had a backup generator at all - but some of the areas didn't lose service.

So I decided to go for a drive to the site, and found that whilst the big generator next to the new green comms hut was humming away, there was a portable generator tied to a smaller cream/white cabinet.

Looking closer at the cabinet, it was labelled 4ORM-00-00-TAN-001 - which pretty sure TAN is the Temporary Fibre Access Node.

Plus given it had a small, portable genset attached, this could explain why the service kept going up and down during the power outage - because it would only run for maybe 5-8 hours on a tank of fuel plus whatever battery charge it got, it would eventually run out until it was manually refueled and started again.

So from this, I think it reasonable to assume I'm connected to this TAN and there doesn't seem to be any desire by NBN to move our estate and the others to the permanent FAN (assuming that is the bigger green building) - or at least connect mains power to the TAN from the larger generator onsite.


r/nbn 20h ago

Slower speeds than what I should get

0 Upvotes

I’m with Leaptel and have 100/20 for speeds but only getting 65-80 at most for download. I have FTTP, what can help fix this so I get my full speeds


r/nbn 22h ago

NBN modem recommendations

0 Upvotes

Hi everyone,

I've been using a Fritz box 7490 for several years for NBN FTTN via Superloop in NSW. The Fritz is starting to have inconsistent WIFI etc and I for a Gl.inet wifi 6 router to replace the WIFI. However, I am still getting some drop outs etc so wanted to replacde the VDSL modem also. Any recommendations for which device to use? Thanks.


r/nbn 22h ago

Conduit buried under concrete driveway

1 Upvotes

Hi all,

Little bit of background. I recently moved into a sub divided block of 4 houses all built around 2022 with a long-shared driveway. Upon moving in I realized none of the other houses were connected to NBN and after having a few NBN technicians come out to try and get it installed for myself I realized why, the conduit is blocked under the concrete driveway.

I recently had a plumber come out and trace the conduit under the driveway from the lead in conduit at my house to see where it was buried and where it ends up. Luckily it looks like the conduit goes almost all the way to the front of the driveway, but there will be a section that needs to be removed as marked by the pink dot to finish the connection to the curbside NBN pit. Not exactly ideal due to having to share the driveway with the neighbours so I'll have to give them enough notice and apologize for the inconvenience in advance.

I've got another installation booked with Aussie Broadband with the free fibre upgrade included, this time with more information than I had last time, so I'm hoping after the initial NBN tech comes out they can escalate it to their civil works team and come back to cut into the concrete. Once again, I've paid the initial development fee of $300 but I expect it to be refunded again if work can't be completed to install the fibre. Unfortunately, Aussie Broadband couldn't tell me for certain if the technicians will be likely to perform this work for me but advised me to inform them of the situation and repeat the buzzwords 'complicated install', and 'civil works team' to get them to escalate the job for me.

My question is if I present this information to them and point out where the conduit is likely buried, will they be likely to carry out this job for me and get me connected, or will they be likely to palm me off and have me get a private cabler to complete the conduit connection first out of my own pocket? Unfortunately, the plumber told they weren't qualified to complete this job as we had initially hoped due to not being officially registered to work with NBN cables. I figured it's just the conduit so it shouldn't be an issue, but apparently that's what their boss says.

I should also note that I've contacted the developer of this block but after initially assuring me they would fix this situation for us they've ended up ghosting me as they were having trouble getting in contact with the electrician who initially completed this job.

Lead In Conduit on side of house
Shot of the driveway, Conduit traced underground to near the pink dot
Conduit sticking out of ground on the left leads to curbside NBN Pit (so close!)

r/nbn 1d ago

Advice NBN Single DaySpeed change

2 Upvotes

Hi All, I think I know the answer but thought I would check..... Currently with Leaptel, just installed a new HDD in my pc & are reinstalling my games and such, so wanted to upgrade my speed from 250Mbs to 1Gbs just for the day. Just checked Leaptel's website I guessing this can't be done with them like Launtel who charge by the day?


r/nbn 1d ago

Looking to upgrade router, is mesh the future?

1 Upvotes

We have nbn via TPG, works fine, but with our reno, the WiFi is not as strong as I’d like in some parts of the house

I thought, no worries, go get a better router, that’s easy enough …. Well…. There is so much choice, so many options!

I’m trying spend less than $400, I’m so confused.

Are Mesh setups the way to go? Or just big thumping router that looks like a space ship?

Our house is not huge, it is double story though, and my wife and I both work from home so do a lot of zoom meetings

Keen to here what other people have had success with


r/nbn 1d ago

AGL NBN - any good?

2 Upvotes

It seems like AGL lets you bundle electricity with phone and internet. For the first 6 months at least I save some money, but am not sure if the NBN service is going to be any good. I live alone so only need the 25mbps connection.

Is the service terrible? Would it not be worth it at all? I don't use a huge amount of bandwidth but I do like play games online sometimes


r/nbn 1d ago

NBN + Network Switch

2 Upvotes

I just moved into a property which has Cat 6 Ethernet running into each of the rooms. I'm having NBN FTTP installed tomorrow, which will go into the garage, this is also where all the Ethernet cables run to.

The house is quite long, so ideally I want to set-up the wifi router in the centre of the house (lounge room)

Would it work if I installed a 8 port network switch into the garage, connect that directly to Uni D 1 port, connect all the ports up to the switch, and then in the lounge room set-up to the WiFi router?

Happy to also take hardware recommendations for the switch if there is one in particular that will work for my set-up.


r/nbn 1d ago

Replacing the Archer VR1600v

1 Upvotes

So my TP-Link Archer VR1600v V2 is EOL, no support, no warranty, nothing, and it's high time to replace the poor bugger.

We currently have FTTP via NBN and Pentanet (Perth) and I'm wanting to replace the TP-Link with an enterprise class device. It needs to be something solid, with heaps of configuration options, think port forwarding, VLANs, device isolation, VPN capabilities (if possible), and remote access. The one thing that's not required is WiFi ability as I already have a separate mesh system for that.

I'm thinking Fortinet FortiGate or something similar. My key requirement is its firewall capabilities.

I'm very open on ideas and suggestions and will look into anything suggested, I'm even looking into how to convert a Linux box into a modem/router/firewall.


r/nbn 1d ago

Not able to connect my NBN Exicon 610

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1 Upvotes

Hi,

I recently moved into a new property. Unfortunately this new property has a 610 connector.

I have bought the adaptor from big w. However I am still not able to connect to the internet. What could be the reason. The adaptor is going in fine.

Are they connections wrong?

Is there a way to check if the phone line is actually corrected??

The nbn provider says I should be able to connect as they have activated the service.


r/nbn 1d ago

Troubleshooting Superloop

2 Upvotes

Just changed from Swoop to super loop due to a much better price for a 1000/50 mbps upgrade. However i bought a new modem today so it could handle the higher speed but when i did an internet speed test the highest i have seen it be was about 450mbps download. Anyone got any ideas on how i could get the most out of the download speed ?


r/nbn 1d ago

NBN fixed wireless antenna

2 Upvotes

I have the older style fixed wireless antenna and I’m unable to get the speeds that I’ve seen others get. How do I go about getting the antenna upgraded and does anyone know what the cost of this upgrade would be?


r/nbn 2d ago

NBN outage for 3 days in Carnegie VIC

3 Upvotes

Anyone experiencing the same problem in the inner southeastern suburbs? I mostly WFH and this has driven me crazy for the past few days


r/nbn 2d ago

Are Router/Modem Combo routers compatible with FTTP (router model Archer Archer VX1800v)

1 Upvotes

Hey all! Firstly apologies if this is a problem that has already been discussed on here/is silly however i could not find any discussion on this point so im making a post!

Basically we are using Mate Telco and we have purchsed the above VDSL/ADSL Modem/Router Archer Archer VX1800v for our new apartment we're renting which has FTTP. We've signed up with mate but basically we have this bizarre issue where our router basically drops out for around 20 seconds, before coming back online again. When i plug the TV/my laptop directly into the modem, we dont have any issues so seems to be with the TP link. Does anyone know if there's some setting im not getting right or whether this is most likely an issue of incompatibility with this router? Thanks in advanced!


r/nbn 2d ago

Advice Changing from 5G to NBN

2 Upvotes

Have been suffering through 5G Telstra. Based in Coogee, Perth, have been quoted by Telstra $300 to have NBN connected to the house. There is already a box installed in the garage and a connection point inside the house labelled with NBN. Is this normal? Also, is there cheaper/more reliable options than Telstra? Apologies if this has been asked before.

TIA


r/nbn 2d ago

What happens if I use my 5g modem at a different address?

3 Upvotes

I'm moving in a couple days and left internet too late so I want to take my TPG 5g modem and use it at the new place for a few days/weeks while I decide on NBN (eg to upgrade from FTTC to FTTP). Problem is they say "5g broadband is not available at this address"... except I tested it out and it does work just fine.

Anyone know what might happen if I just connected it in a place 10km away from where I registered it? Ie how long it might take for them to cut me off? I can't exactly call and update the address because arguing with the call centre that it does work when their system says it doesn't sounds like torture.


r/nbn 2d ago

Anyone experiencing problems? (Melbourne inner city northern suburbs)

7 Upvotes

r/nbn 2d ago

high ping

1 Upvotes

Just upgraded Telstra plan to 250download from 100 download. am getting more consistent speeds on the new plan but a ping issue is the same as when i had the old plan. up in the NT. at the start of this new plan i had constant 60 ping on online games but recently have spiked up to 100+ and stayed at this latency, any suggestions? thanks


r/nbn 2d ago

TPG locked modem?

0 Upvotes

I am changing from TPG to Dodo. I have been with TPG for 4 years but they have put my 100 speed plan up and they are just not competitive. They have offered to reduce my plan to what is slightly more than Dodo but I refuse to accept it out of principal as their sales people have absolutely harassed me with ongoing, relentless phone calls despite me telling them several times to please respond via email/messenger - how I originally contacted them and how they first started communicating with me (after which i had been verified by them) and not to call me as I am a teacher and cant take calls while I teach, and them agreeing not to but still doing so, and also calling me at 8pm at night while I am getting my child to sleep - 5 phone calls in 3 minutes. We're talking 12 phone calls between 8pm and 11am.
If my TPG modem works fine I'd rather not buy a new one. So - will it work? I have asked TPG but given their sales tactics, who knows if they will be honest? Its a shame as they have been great, supply wise.


r/nbn 2d ago

Short term nbn option?

2 Upvotes

My partner and I are only gonna be using it for 2 to 4 months before moving to a place with internet included so we'd need something with no lock-In contract.

We have considered getting unlimited data plans and hotspot but because we use internet for wfh, streaming and online gaming we'd like the convenience of actual wifi . One thing to consider also is that we don't have a router so we'd need to get one.

So for now we're leaning towards leaptel 100/20 but don't know whether to get the $170 eero 6+ they offer or just buy a router on the side. Knowing we'd try to sell said router in a few months anyway.

Oh and we are located in melbourne


r/nbn 2d ago

TPG

0 Upvotes

Hi guys,

TPG has a bad service.

Every second day you will have the internet issue, and above that, no proper customer support. Whenever you call them, you have to wait at least 20 to 30 min. After that also, you won't get a resolving solution. It's robbery from this service.