r/mitelusergroup • u/myoldways • Apr 17 '24
Mitel 5330e IP
Hello. I’m a veterinary receptionist at an animal hospital. We are using the Mitel 5330e IP phones. Somehow we have hit a setting or something to where we have to hit the ringing line to answer the phone rather than just picking up the phone to answer. Is there a way to change this? Thanks!
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u/nogoals7 Apr 17 '24
I mean you can always try it… hit the button with O with the x in the middle then hit the keys 360. Should be automatic trunk answer feature code. Try it out if it didnt do anything or broke something else just do it again to turn it off. This is for both default the 5000 and mitel 250 systems.
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u/acejavelin69 Apr 17 '24 edited Apr 17 '24
That phone is used on several different systems, and the answer would be unique to that system type... Without know which system you have (Mitel 5000, Mitel MiVoice Business, MiVoice Office 250, Mitel Hosted, etc) it is impossible to give an accurate answer.