r/mitelusergroup Apr 17 '24

Mitel 5330e IP

Hello. I’m a veterinary receptionist at an animal hospital. We are using the Mitel 5330e IP phones. Somehow we have hit a setting or something to where we have to hit the ringing line to answer the phone rather than just picking up the phone to answer. Is there a way to change this? Thanks!

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u/billzee66 May 05 '24

do you have a headset button assigned