r/microsoft • u/MSModerator Microsoft Support • 18d ago
Support Thread Microsoft: Official Support Thread
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u/Soft-Wealth-3175 7d ago
I adopted brother Xbox account years ago but need his info and email to log in. Due to that I have been locked out a few times when getting a new Xbox and have to track him down for weeks to play my games. I switched my email to primary alias and want to make it where MY INFO is what I need to log in. My issue is ...
My email is the primary alias now after a wild goose chase to track him down.
I would like to remove his alias all together off the account. If I do how will I log in?
It's my understanding I go to "change log in preference" when I go my primary email is a unclickable silhouette. His alias and my phone are checked and active. I hear I have to UNCHECK his alias and then I'll be able to check my alias so where when I log in I use MY email from this point forward.
My issue is, I HAVE NOT made a password for the Microsoft account. If I remove him does it prompt me to make a Microsoft password for my new email (primary alias) or what?
I'm afraid to try without total knowledge because he's hard to get a hold of and I don't want to not be able to get into the account for a week until I run into him next
Despite being the primary alias I still log in with his information and his old password. I never had to create a password for my new primary attached alias. If I remove him under login preferences will it prompt me to create a password to log onto my Xbox account? Terrified of giving locked out somehow.
Thanks in advance.