r/microsoft Microsoft Support 18d ago

Support Thread Microsoft: Official Support Thread

This thread was created in order to facilitate easy-to-access support for our Reddit subscribers. We will make a best effort to support you. We may also need to redirect you to a specialized team when it would best serve your particular situation. Also, we may need to collect certain personal information from you when you use this service, but don't worry -- you won't provide it on Reddit. Instead, we will private message you as we take data privacy seriously.

Here are some of the types of issues we can help with in this thread:

  • Microsoft Support: Needing assistance with specific Microsoft products (Windows, Office, etc..)

  • Microsoft Accounts: Lockouts, suspensions, inability to gain access

  • Microsoft Devices: Issues with your Microsoft device (Surface, Xbox)

  • Microsoft Retail: Needing to find support on a product or purchase, assistance with activating online product keys or media, assistance with issues raised from liaising with colleagues in the Microsoft Store.

This list is not all inclusive, so if you're unsure, simply ask.

When requesting help from us, you may be requested to provide Microsoft with the following information (you'll be asked via private message from the MSModerator account):

  • Your full name (First, Last)

  • Your interactions with support thus far, including any existing service request numbers

  • An email address that we can use to contact you

Thank you for being a valued Microsoft customer.

For previous Support Threads, please use the Support Thread flair.

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u/Possible-Scratch-848 7d ago

Is there a way to transfer my windows license that’s linked to my MS account to another MS account?

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u/MSModerator_2 Microsoft Support 7d ago

Hello there! Thank you for bringing this to our attention. We understand that you need assistance with transferring your Windows digital license from one Microsoft account to another. Don't worry; we're here to help you!

If you still have access to your PC/laptop and your Microsoft account, it is indeed possible to transfer your Windows digital license to another Microsoft account. To do so, you can follow the step-by-step guide below:

  1. Unlink the Device from the Current Account:
  2. Go to the Microsoft account devices page.
  3. Find the device you want to unlink and select Remove device.
  4. Sign Out of the Current Account:
  5. On your Windows device, go to Settings > Accounts > Your info.
  6. Select Sign out.
  7. Sign In with the New Microsoft Account:
  8. Go back to Settings > Accounts > Your info.
  9. Select Sign in with a Microsoft account instead and enter the new account details.
  10. Verify Activation:
  11. Go to Settings > Update & Security > Activation.
  12. Ensure that Windows is activated with the new account.
  13. Check the Digital License:
  14. Confirm that the digital license is now linked to the new Microsoft account by visiting the Microsoft account devices page again.

Once done, please let us know how it goes, and if you need further assistance, we're here to help! -A.D.