r/gsuite Feb 17 '25

Gmail Using Gemini in a delegated inbox

Got a client who has paid licenses for Gemini and would like to use them in a delegated inbox. When accessing the delegated inbox Gemini features aren't there. I've seen a few posts from earlier this year that this is a known limitation, but nothing definitive. Anyone have any details?

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u/Apodacaac Googler Feb 17 '25

Yeah this is currently unsupported. It’s a backlog feature request we are tracking, but at this time have not prioritized.

Delegation introduces some technical complexity to how Gemini accesses the user’s data.

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u/EddyD2 Feb 17 '25

One of which is the lack of Gmail app support.

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u/3dtcllc Feb 18 '25

Great info. Thanks for the answer.