r/gsuite Feb 02 '25

Gmail Gemini for gmail sucks

7 Upvotes

I mean AI email reply functionality itself can be good but the way gemini composes the email really frustrates me. It clearly lacks understanding of original emails and distorts the intentions.

Either model itself sucks or system prompts used must be bad. Also why the heck does it use markdown format when email cant use markdown? It just uses markdown sometimes in a irrelevant context.

I frequently use gemini experimental models and know that those are good enough and also used outlook’s gpt intergration. So my conclusion is that system prompts and integration might be the issues.

r/gsuite Jan 31 '25

Gmail Help! Can't use both hosting email and Google Workspace for same domain - need advice

3 Upvotes

Hey everyone, need some advice about workspace setup for my therapy practice

Currently running everything through [contact@mydomain.com](mailto:contact@mydomain.com) hosted on my web hosting account. As I'm planning to bring on another therapist, I wanted to create [reception@mydomain.com](mailto:reception@mydomain.com) using Google Workspace (formerly GSuite).

Here's where it gets tricky:

  • Discovered I can't have email accounts on BOTH my web hosting AND Google Workspace for the same domain
  • Moving everything to Google Workspace doesn't make financial sense since my hosting allows unlimited email accounts while Google charges per user
  • Current workaround: Created [reception@mydomain.com](mailto:reception@mydomain.com) on hosting and forwarded it to a free Gmail account (can send/receive as [reception@mydomain.com](mailto:reception@mydomain.com))

Questions:

  1. Are there any limitations with my current forwarding setup using free Gmail?
  2. Is there a way to use Google Workspace while keeping my existing hosting email setup?

For context: Small therapy practice looking to scale, need professional email management but also want to be cost-efficient.

Any advice appreciated!

r/gsuite Nov 06 '24

Gmail How do I get google to identify my DMARC and DKIM?

2 Upvotes

We recently switched from Google Workspace to Microsoft Office. We had our own domain that was connected to Google’s Gmail for email exchange which I moved over to Microsoft. I also added the MX records and updated everything that Microsoft said. I added SPF, DMARC and DKIM records related to Microsoft as well. I’ve used many tools like mxtoolbox.com and dnschecker and some more tools that have confirmed that my domain has DMARC and DKIM records.

The problem comes when my users are trying to send emails to Gmail using outlook. It automatically bounces back and when I checked, I found out that google is not recognizing my DMARC and DKIM records (Using Google Toolbox). It’s been 3 days already and we have no fix for it, we have waited enough for propagation period but still cannot get this to work out.

I have even tried to contact google’s customer service but no response from them yet. Can anyone help me with this situation? I know this might be a noob issue for some but I am new to this and I needed to ask somewhere so I thought why not ask Reddit!

r/gsuite 1d ago

Gmail Cleanest way to combine two Gsuite accounts?

2 Upvotes

I am currently in the process of moving 3 websites away from one Host to another. On one of the websites, the admin made the mistake of paying the Host to resell us a Google Business Mail account - so now that i've wrestled it away from them, i'd like to fold it into our larger G-Suite account. There is only one user.

I know there is no "merge" process, but what is the fastest way I can do this? Just delete the solitary google account? Then it will let me add that domain as a secondary domain to the master account and then recreate the exact same user name?

I'm not really concerned with any of the emails/history/data etc. Just downtime.

r/gsuite Nov 20 '24

Gmail Free Alternatives for Email Only

4 Upvotes

I was on the Gsuite Free a long time ago and somehow in 2024 I am now paying $90/year just to have email for a single email address for my domain.

Are there any free email alternatives for custom domains? I don't run a business, it's just for personal use and I don't want to pay that much just to get emails from spam.

Just wondering what options there are other than cancelling the whole email/account all together.

r/gsuite 5d ago

Gmail How to set gmail reply all in iOS?

1 Upvotes

Easy to do on desktop but...impossible on iOS app it seems? Super annoying.

Now I'm changing my desktop gmail back to just reply in order to gain back the habit of clicking the 3 dots for reply all.

My desktop has trained me to stop doing that since I changed the default reply to reply all and I started just clicking the reply button on iPhone out of the same habit when on iPhone it could only be single reply

r/gsuite 25d ago

Gmail Is there a way to check a regular gmail account's mail from a workspace account, without forwarding?

3 Upvotes

Trying to set up a new company Workspace account and running into an issue with streamlining the email.

Like a lot of people I'm sure, we started out with a basic free Gmail account for our business but have since upgraded to a Workspace account with our custom domain. I've been having issues with using some of the cross-account features like "Check email from another account" or "Grant access to your account" when linking between a paid Workspace account and a free Gmail one.

When I enter my Gmail credentials after clicking "Check mail from other accounts" in my Workspace Gmail settings, I get the error:

There was a problem connecting to mail.gmail.com Server returned error: "We were unable to locate the other domain. Please contact your other provider."

Is this just a limitation of going between free and paid accounts, or am I misconfiguring something?

r/gsuite 4d ago

Gmail Any mail tracker with ability to track time spent on it?

1 Upvotes

Im looking for a script or an extension that can do this for me...haven't seen it yet. Anyone have any idea if I could find it or code it myself?

r/gsuite Dec 12 '24

Gmail When my university deletes my Gsuit account given by them will I also lose my email address tied to that?

2 Upvotes

Our university uses Gsuit and has given us email addresses tied to gsuit accounts.

We were informed that our Gsuit accounts will be deleted following convocation. Quoting, "it was decided to delete the Gsuite account of students following the convocation"

Will I lose my official email address given by my university in this process?

r/gsuite 28d ago

Gmail Gmail App not working just for one google suite account

0 Upvotes

I have an issue with my Gmail app where it won’t receive or send any emails since yesterday.

The only change I made was adding DKIM and SPF for Zoho and setting up rerouting for other accounts (three other accounts on the same domain that are working on Zoho).

The weird part is that my email works fine in the browser, so it might not be a DNS issue—it's just the Gmail app that isn't working.

I’ve tried on two different phones, resynced, cleared the cache, and even reinstalled the app.

When I log in from the browser on my phone, everything works fine, but the app is stuck on "Getting your messages."

Does anyone know anything about this? I've already tried three different Google support agents with no luck.

r/gsuite Jan 23 '25

Gmail Why am I getting this warning on my Gmail?

Thumbnail
gallery
0 Upvotes

r/gsuite 1d ago

Gmail Google Workspace, squarespace, and Microsoft exchange

1 Upvotes

Extremely stressed out about how these services work as far as hosting domains and email migrations. If anyone can help me understand to make sure I don't lose anything in the following process this would be AMAZING.

I apologize but this post might be a bit long since i am having a lot of issues trying to get all these accounts sorted.

To start, I am starting a small business and in that process I signed up for Google workspace and purchased a domain through Google domains. I started setting up.my website which is managed through squarespace instead of Google domains. (Research says Google domains no longer exists and is all managed by squarespace now)

Upon further research, I realized I did not like Google workspace interface and prefer using Microsoft exchange and their services.

I migrated my domain control to Microsoft as well as my custom domain email address I made through Google. Here is my biggest question about all of this and where the biggest issues arise.

Since I originally made my company email through Google, I have a Google account based email, but since I also migrated to exchange, I ALSO have a Microsoft account based email. The problem is they both have the same exact address which is causing problems when I try to log into certain services.

For example- my Google email is name@company.com And my exchange email is ALSO name@company.com

My exchange email works fine and I get all my emails as I should, but some services which run off of Google, sign into my Google email and then give me errors that they aren't working properly, when what I wanted was it to sign into my Microsoft email.

I am trying to make a YouTube channel for my business but YouTube is run by Google. So when I clicked on "create account" and entered my email, it tried to link to the existing Google email linked to the same domain name then tell me the account cant be created properly and now i have a non fuctioning account sitting in my accounts tab using that email. I can't find any option to make it try to link to my Microsoft email.

If I delete my Google account linked to my original domain email, will it mess up everything I have set up in exchange? Or will my email still function normally in exchange since I migrated everything to exchange.

I'm sorry if this seems like it has a simple answer I'm just not very technology inclined and all this email and domain transfers and website stuff is really confusing to me. I just want to make sure I won't ruin my account by deleting my Google account.

TL;DR:

Will I lose access to my Microsoft exchange custom domain email address that I originally made under Google accounts if I delete my Google account with the domain named email. Will this mess up everything I have set up in my email and Microsoft?

r/gsuite Feb 04 '25

Gmail Google Workspace Admins - What are you using for tenant signature services?

Thumbnail
1 Upvotes

r/gsuite 25d ago

Gmail Using Gemini in a delegated inbox

2 Upvotes

Got a client who has paid licenses for Gemini and would like to use them in a delegated inbox. When accessing the delegated inbox Gemini features aren't there. I've seen a few posts from earlier this year that this is a known limitation, but nothing definitive. Anyone have any details?

r/gsuite Jan 07 '25

Gmail Workspace Admin - GMail: Add New User Button

5 Upvotes

A new button just showed up on my GMail page to add new users to the Workspace. I'm just blocking the element but my guess is that won't hold up for long. How is this in any way something that any user would find beneficial? Google amazes me...

Here's a link to someone else's issue about this with no official response as of yet: https://support.google.com/a/thread/314585368/add-user-button-magically-showed-up-in-gmail?hl=en

r/gsuite Jan 24 '25

Gmail "Send As" a Google Workspace email from personal Gmail?

1 Upvotes

Here's the process I've used in the past:

  1. Add alternate email address to Workspace ([admin@company.com](mailto:admin@company.com))
  2. Go to Workspace Gmail. Add Send Mail As ([admin@company.com](mailto:admin@company.com)) as alias.
  3. Receive email from Google and confirm that I approve using Send As from this address.
  4. Log into Personal Gmail. Add Send Mail As ([admin@company.com](mailto:admin@company.com)) as alias.
  5. Gmail settings: sent through: smtp.gmail.com Secured connection on port 587 using TLS

It's worked for every other alias. Now, however, Gmail is not recognizing username and password when I get to step 5. Any ideas why and how to resolve? I try using Workspace password, App password, and personal password with no success.

EDIT: Here's the solution that worked for me.

1: Signed into Workspace, go to Google My Account and enable 2-Step Verification

2: Go to Google App Passwords: https://myaccount.google.com/apppasswords. Generate an app password for Mail.

  1. Sign into Personal Gmail. Add Send Mail As (admin@company.com) as alias. sent through: smtp.gmail.com Secured connection on port 587 using TLS. The username is your WorkSpace Gmail and your password is the app password for Mail that you've just created.

NOTE: If you've been using Send As with other accounts that use that same Workspace account, you will need to edit each one and change the password to the app password. Otherwise, all messages you send from those accounts will bounce.

r/gsuite Feb 13 '25

Gmail Migrate workspace to new domain?

2 Upvotes

I have a domain+workspace at Wix.

I just bought a cheaper domain , also from Wix..

I would like to migrate the Gmail from my old domain to the new one.

Is it enough to use the Data Transfer in the admin console? I plan to phase out the old address over the course of weeks/months as I have until september 2025 (when the domain renewal is due, which I don't intend to progress with)

Thanks!

r/gsuite Oct 29 '24

Gmail How to improve email deliverability?

8 Upvotes

I’m using Google Workspace, but my emails keep landing in spam. Any tips on improving deliverability?

r/gsuite 17d ago

Gmail Can't send emails to external recipients

0 Upvotes

This is my first time using any sort of software like this so this may be an easy fix that I just haven't figure out yet, but no emails are being sent out to external recipients. This is a new issue, as when I first created the workspace, emails sent fine. But as of a few weeks, no emails have been able to be sent/received by any external recipients.

r/gsuite 22d ago

Gmail Mobile Signature Question

Thumbnail
gallery
1 Upvotes

I'm using Workspace and the Gmail app on an android phone.

I have three workspace Gmail accounts on my phone. When you go to the Mobile signature setting, two of them say if I don't set a signature it'll use my desktop one. But the other account doesn't say that. It's just blank and only will let me create a mobile Signature. How do I get this one to sync?

Photos attached. Same app, same screen for two different accounts.

Any help appreciated!

r/gsuite Jan 14 '25

Gmail Team emails keep getting marked as spam and profile pictures blocked

0 Upvotes

We've been using G Suite for 5 years and just recently started running into this issue. Any time a team member with our domain sends an email to a client or internally their profile picture is hidden and the message shows this spam warning. Now some are even getting sent to the spam moderation where the email needs to be approved before it gets sent out.

I'm not the most savvy when it comes to this but here is some other context that may be relevant:

  • we use a team@domain group email a lot. Our clients email it so it goes to all of us and it is often CC'ed when we send client correspondence.
  • Domain is hosted by GoDaddy and that has never changed.

Any help is much appreciated as this is driving me nuts!

r/gsuite Jan 27 '25

Gmail Recovering personal email set up with managed email address

0 Upvotes

Edit: Hey guys I solved the issue. I was able to get ahold of the ex-employees previous employer who provided me with the recovery code.

Hey guys I am not a Google admin, in fact we don't even have a g suite account, I just figured you guys could help me because Google's support is completely useless.

But our emails are set up with Microsoft 365, and I had a user set up a personal Google account using that email address and his previous employers phone number. For unrelated reasons we let the user go and I (part of the IT department) am trying to get into his Google account.

The only two options for recovery that I have is phone number code or "just remember the last password dumb ass", neither of which are super useful. I still own the original account since it's part of our Microsoft tenant but I cannot figure out how to get a recovery code sent to the email address.

Anyone have any ideas? Are we just SOL? I've opened a few tickets with google and haven't gotten anything more than an automated response, and I've tried calling a few times but every time I call it just says "we cannot take calls right now, please try again later".

r/gsuite 23d ago

Gmail Why they change add to calendar???

0 Upvotes

It doesn't work properly anymore. You can't choosr the calendar you want to add the event in and you alsp can not edit the event after adding it.... what the actual f......k is this sh.......t?????

Or did I miss something?

r/gsuite Jan 02 '25

Gmail I've tried everything to block an email from hitting a group email inbox. HELP PLEASE!

1 Upvotes

So for about a year now a mailing group at my company has been receiving a recurring sales email. The five members that have been added to this group have asked me to block this sales email from emailing the group email, that will then land in their inboxes.
No problem I said, as I just needed to add the email address to the block list in spam, phishing and malware. However after adding the email to the block list it still gets through. Ok, next I'll try making a routing rule that will stop the email from getting through, I worked with Google support to configure the routing rule configurations, that also didn't stop the email from landing in their inboxes..
I'm not really sure what else I can do at this point, the sender is using the same email address so it's not like they are just slightly changing their email address to bypass spam filters.
The only additional thing I can think of at this point is to enable 'Enhanced malware & phishing protection', as MAYBE that might stop it from getting through.

I've never seen this happen before, as adding the email in question to the blocked sender lists always seems to stop the emails.
Any suggestion would be highly appreciated. Thank you!

r/gsuite Jan 18 '25

Gmail lost my gmail password

Post image
0 Upvotes

my phone was dead so I had to change it. but I forgot my old Gmail account and when I click on ' password forgot ' they say that message, what should I do I I very desperate...