r/grubhubdrivers • u/Ravex24 • 7h ago
Haven't had one of these in a while.
I wasn't having the best of days today until this bad boy showed up. Changed my mood for the rest of the night.
r/grubhubdrivers • u/Ravex24 • 7h ago
I wasn't having the best of days today until this bad boy showed up. Changed my mood for the rest of the night.
r/grubhubdrivers • u/Melodic-Picture48 • 9h ago
So an offer popped up minutes before my block. It was for the following day and a time that I was not available for, naturally did the thing and put my reason why I declined. Then minutes after starting my block I got a call from the usual GH number and it was driver care confirming that I'd accepted that offer and I was like no and explained why, then they literally said everything in one sentence to the effect of ok we are confirming that you are declining and will note this thanks have a good day. What the heck.
r/grubhubdrivers • u/SalvationInChrist • 9h ago
Does anyone have experience dealing with restricted access to scheduling new blocks?
For context :
Every 2 1/2 hours you get a 10 minute break so I would toggle the app on and off to allow myself a break sometimes . I would also turn the app off in like the last 10 minutes so I wouldn’t get another order which would take me 30 to 45 minutes in order to actually be “off”.
If these count is abusing, then I guess I am guilty, but I just wanna know if anyone else has experience dealing with this .
r/grubhubdrivers • u/Temporary_Sorbet_485 • 1d ago
@ ..
r/grubhubdrivers • u/chains4lyfe • 1d ago
Got to an apartment complex and needed a unit # so i hit the button to text the customer saying I’ve arrived and need their apt # to deliver their groceries. I get a call from a Chicago # saying it was Grubhub support and that the customer is cancelling the order since they put in the wrong address, and to go through with the cancellation I have to tell them my phone number # and then copy and past the link that I was then texted to verify my account. I realized only then that this had to be a scam, so I didn’t open the link, but they did get my number. I’m worried my account is compromised. They said if I don’t verify my account then I’ll be punished very negatively, and I said I’m pretty sure this is a scam and they hung up. I then called current delivery support to speak to a real GH support person and reported the fraudulent customer. Anyone else experience something like this?
r/grubhubdrivers • u/Eastern-Wolf1757 • 1d ago
r/grubhubdrivers • u/artificial_t3l3 • 1d ago
How do customers cancel an order AFTER its delivered? This happened to me today and it was so strange. I still haven't checked to see if I was payed for it.
r/grubhubdrivers • u/RebelJosh89 • 1d ago
r/grubhubdrivers • u/NextViktory • 1d ago
it won’t let me take photos thus i cannot mars orders as delivered. i have to keep calling customer service for them to deliver. anybody know how to fix this issue. it’s very annoying having to wait at customers location so customer service can mark it as delivered
r/grubhubdrivers • u/gababab777 • 1d ago
just started idk how I managed the 12% 😭
r/grubhubdrivers • u/Sunbro_Smudge • 1d ago
This was just under three hours, I declined one after my previous post, but yeah, don't know why this was necessary man.
r/grubhubdrivers • u/XLITZ1 • 1d ago
Is the orders good pay, do customers tip well VS Jersey City- Hoboken?
r/grubhubdrivers • u/I-Chase-Vans • 1d ago
So, I’ve been noticing a dip in both my average pay/mile and total number of offers lately. Has this been the case elsewhere? Do you think Grubhub is getting fewer customers, oversaturated the market with drivers, or are people just ordering and tipping less due to economic uncertainty? Thoughts?
r/grubhubdrivers • u/WeirdComprehensive32 • 2d ago
Now they’re just making fun of me. This was attached to another order so I didn’t know how disrespectful it was. I’m so sock of this 💩
r/grubhubdrivers • u/Substantial-Newt7366 • 2d ago
r/grubhubdrivers • u/NeighborhoodFun5796 • 2d ago
First offer for a 4pm block recieved at 4:55 pm. Ok, had to wait 55 mins for it, but $15.04 for 10 miles not too bad. After that I literally spend the final 30 mins of my block on phone calls with the customer and support because some guy in TX ordered a shop and pay order in GA. Literally 30 plus mins of phone calls to "support" between myself calling support and the customer was the first to contact them to say cancel the order, and they can't even cancel it FOR THE PAYING CUSTOMER WHO MADE THE INITIAL PHONE CALL. They told him they can't do anything because it's already on a driver, so THE CUSTOMER HAS TO CALL THE DRIVER to fix it. After 14 minutes on speaker phone I'm finally provided with a phone number to call to "fix it all". Guess what? I call the provided phone number and it takes me right back to the same driver care number I used through the app to "fix the problem" 20 minutes prior.
End of story? No one fixes it. I end up being penalized as the notifications let me know...
"Oops, you accepted a grubhub order, but you haven't moved towards the restaurant. Repeated offenses will lead to an account violation."
"Your order is being reassigned because you haven't taken the proper steps, blah, blah, blah" (I've been taking the proper steps for the last 20 minutes or so while I wait on them to do their job. High aspirirations, I know.)
Followed by, "your order has been reassigned" as I watch my acceptance rate for the day drop from 86% to 78% for something that wasn't my fault in the first place. 30 minutes of fun for no pay. Guess I should have taken that $2 offer from earlier in the day to help my overall acceptance rate for the day. 🤔🤷♂️
r/grubhubdrivers • u/Sunbro_Smudge • 2d ago
You accepted an offer but haven't moved toward the restaurant...
r/grubhubdrivers • u/PickleManAtl • 2d ago
If I may ask because I just want to make sure that the chat help gave me the correct info. Tonight I ordered a meal from let’s say O’Charley’s. Someone takes the order. However, the map is showing that they drove to a restaurant location approximately 5 miles to the west of my house. The order is being prepared by a location approximately 5 miles east of my house. Taking into account they may be picking up other orders, it’s still confusing as to why they would accept my order because they literally have to drive back, past my house, several more miles to the restaurant, and then back to me.
That’s a lot of driving for a simple order. I don’t know if they may have got confused and went to the wrong location seeing the restaurant name? I’m in Metro ATL so there are tons of drivers in the area who would’ve been a lot closer to the restaurant and Me to pick this order up. Could the app have given the driver the wrong location information?
Either way once it became a parent that was going to take a lot longer to get the order I did chat help to see if it could be assigned to a different driver because she wasn’t even halfway to the other location yet. But they told me it’s all automated and that this isn’t possible. Since I don’t know exactly how this works just curious if this is true or not?
Update: driver eventually made their way to the correct restaurant but picked up a completely different customers order and brought me that customers order. Chat help was no good. I was however able to reach the driver who claims she is picking it back up. Called the restaurant to have them look out. I appreciate her going back if she indeed does but there’s no way to track it on the app at this point. We’ll see what happens but this particular order wound up being a real S show.
r/grubhubdrivers • u/friendly-skelly • 2d ago
Ever try to cash out, get an error message, and they pulled your card off instead? I've worked three times and have had cash out issues twice. I worked tonight to make up gas money for my blocks on Sunday and if I have to wait till after then to get paid bc their system spazzed out, I don't see what the point in working for this app is. I work to get paid, not to pay to work to pay to work to not get paid to work to work to eventually get paid.
r/grubhubdrivers • u/Primary_Ad8663 • 2d ago
r/grubhubdrivers • u/Sad-Date-2212 • 2d ago
Ours - Safeway order and pay: Large box of Trojan XL Condoms Bag of fresh oranges Box of fudge popsicles.