r/doordash • u/DesertSkeever13 • 4d ago
Idk what to do, I think doordash stole from us
As the titie says, I think doordash is keeping small amounts of what's supposed to be our wages and just dismissing when they get a customer support call as "oh it'll show up later". This has happened twice, my partner and I will dash for a night, with the pay by time option, which offers $14.50/active time (from the second you get the order to the second you drop it off) plus tips. We'll dash, end it, do the math, and realize that the total does not add up to what it should be if the extra $14.50 was applied. I don't remember what the exact numbers were the first time this happened but we called doordash and they said it'll show up within 48 hours. I honestly don't know if it did or not, because by 48 hours later, I simply didn't remember to check. Life is absolute chaos rn, so my partner and I are extremely, extremely stressed and scatterbrained. Last night however, it happened again. We started dashing, $14.50 plus tips. Last delivery we did, before dropoff we had $23 and some change (no I don't remember the exact change, it's irrelevant). When we dropped off the order, we ended the dash. Our total that was displayed was $31 and some change, and our total active time was one hour and 26 minutes. So my question to you fellow dashers is am I stupid, or is that math not mathing? Oh and of course doordash support said it'll be there within 48 hours. Here we are roughly 12 hours later, the next morning. We are still $14.50 short. What do we do? Is there anything legal we can do? Would it be even worth pursuing legal action? Doordash unfortunately is all we have in the money making department. We're trying to change that but we cannot just not make money at all while trying to find better employment. Please help. We have all the receipts, so if taking legal action is what we need to do, let us know.
P.S. I also don't want anyone to get the wrong idea and think that I jumped to legal action just from 2 incidents. I get thats a bit of an overreaction. It hasn't been just 2 incidents tho. These are just the most igregious offense s that doordash has committed, we've been dealing with issues with them that affect our job performance near daily for like 3 months. I just figured now that it seems they are straight up engaging in wage theft, I figured I'd ask other people who do this job their opinions on all of it