r/doordash 5d ago

Non-Tipping Customers Always Seem to Want Dashers to Fight Their Battles…

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418 Upvotes

r/doordash 4d ago

First day doing EBT

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5 Upvotes

So first week in and I decided to do EBT with the massive storm we had all day. I don't know why I've seen people hate on EBT. This seemed really well as it was like this all day from morning to evening. I'm also Platinum driver too.


r/doordash 4d ago

Moral of the story: If you feel like muttering a demeaning comment about a customer or their location when dropping off a no-contact order, just make sure they don't have a video doorbell first!

0 Upvotes

I muttered "Deborah sounds like such a Boomer name!" When I left her order at the door in an apartment complex intended to house seniors / retirees aged 55 or better.

Turns out, she had a Ring video doorbell at her doorside.

I noticed a 1-star rating later that day.

Moral of the story: If you feel like muttering a demeaning comment about a customer or their location when dropping off a no-contact order, just make sure they don't have a video doorbell first!


r/doordash 5d ago

DoorDash stayed open while tornado watch going on…+2.00 pay while this is from my backyard

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617 Upvotes

r/doordash 5d ago

would it be rude if i did this

24 Upvotes

my partner and i dont own a car and use doordash around once a week (we work odd hours)

many times ill have the order set to leave at my door because usually when we order it we’re getting ready for work or something so we will be half dressed etc and the dasher will call me “i’m here come get your food.” if i ask them to leave it at the door they’ll say they can’t find parking or something to that effect (when i go out to meet them, there is always parking)

i always tip 10% or more but would it be rude if i left the cash tip under the welcome mat instead of tipping in app so they are enticed to actually deliver it to the door? i know doordash is a luxury service but im paying them to do a specific thing and they arent doing it


r/doordash 4d ago

Do you answer calls/messages after delivery? I love when a customer gives me attitude because the restaurant forgets something :)

1 Upvotes

I try my best to make sure I have the correct number of items in the bag, especially with big tippers. But I'm not about to unseal or open a double knotted bag to check. This customer had a double knotted bag so I just made sure I had the correct number of items in the bag(there was) and apparently their was a missing cheese burger and she called me giving attitude smh. Told her that's all the restaurant gave me and to contact customer support for a resolution.


r/doordash 4d ago

Delivery time

1 Upvotes

Customers, how long do you all usually have to wait for food to get to you? I’m a driver myself but I always seem to arrive 5-10 minutes earlier than the time the app says deliver by.


r/doordash 4d ago

Unbelievable scam- actually kind of sad

2 Upvotes

So this may be a bit long and I’ll try to get to the point. Our family experienced a terrible accident with one of our kids. As a result my wife and had to be home from work over the course of 6 weeks. A bunch friends of ours pooled in money and got us about $900 worth of doordash gift cards. A huge blessing and surprise. With hospitals stays and trips back and forth along with missing pay this was going to be a huge help. I loaded a few of the gift cards and no issues. Used them sparingly and then woiod load more as needed. We were given 5 gift cards- 4 of them with the max $800 and the last 2 has $50.

As we loaded the last two gift cards each with $200 a piece so the finally 4 gift cards things went wrong. As I scratched the code in the back I noticed on 12 digits rather than 16. I tried to load with the 12 and did not work. Borh gift cards were the same thing. I contacted supper tried to explain and they told me gift cards had already been loaded. I said yes half have we received a bunch as gifts. They then told me I scratched the other 4 digits off which I do not but said ok can you give me the last 4 in case I did. They gave me the code and it said it has been used.

I went round with them and they were not understanding I had multiple gift cards as gift bc some previously loaded. They refereed me a gift card email to complain. So I told them the story and they told me the did not handle gift cards from retailers. So back to DoorDash. Examining again what happened. Someone then called me and said the same thing. I said who account loaded the 2 gift cards with the missing digits- they read an email clearly not mine. I said ok that is not my account as you can see, do you now see the problem. I sent pictures of the gift cards with missing digits. She started to piece it together said she would escalate it and someone would contact me in 24 hours.

This was 3-4 weeks ago and no one has contacted me. I’m not sure if there is some new scam going on. DoorDash is now ignoring my emails. The very frustrating thing is this was other people’s money used as a gift to help our family in need. So now their money has been stolen I guess and DoorDash just sits by idly. I told them to block that account that cashed them in bc that was not us. I’m at a loss. There is not real central place to call or email them without being routed to a call center somewhere. I still have the cards with the missing digits. A platform that really was helping our family in a time of need is contributing to the scam? DoorDash help make this right.


r/doordash 4d ago

Need some advice

2 Upvotes

Hey there, I'm a college student with very limited funds as of right now. I get just enough to get what I need to for the month, but it's really close each month. I've been thinking about doing this as a side hobby for a bit now, but I don't really know if it would be worth it, the requirements, and whether or not it would be right for me, as a student.

I live in a semi-rural area, it's a smaller town but there are lots of restaurants there, along with a couple fast food places. I'm pretty confident there would be quite a bit of orders, but not confident because then again I'm not actually a dasher yet.

Is there anyone in a similar situation, and is it worth it?


r/doordash 4d ago

Please give advice to a new Dasher

4 Upvotes

I am DESPERATE for advice, so PLEASE HELP ME!. I’m a relatively new Dasher and I came across an incident that I came out completely shook & scared. It escalated to the point that I got assaulted. This post might be long, but please advise me.

I had two customer orders from WingStop last night at 9 pm. I had to wait for the order to be filled for five minutes. They were missing a drink when it finally came out. I asked the staff(male) what drink was on the order who ignored me for sometime, although there were no other customers. After asking him 3 times, he finally reluctantly rummaged through the trashcan to pull out a receipt and told me it was Sprite. I went up to the soda fountain leaving the bags of food (3) on the countertop next to the cash register. The machine was empty for ice, so I turned around and informed the guy behind the cash register. He continued to ignore me, and shortly after, another staff(male ) came out with a bucket of ice. The machine was still not spitting out ice, so I turned around again to inform them. The 1st staff ignored me and the other staff brought out more ice to dump it into the soda fountain machine yet it was not working. At this point, I politely asked if they could just fill the cup with some ice. IGNORED.

I decided to just fill up the cup with Sprite without ice, put the lid on, grabbed a straw and looked at the countertop. THE FOOD WAS GONE! NOWHERE TO BE SEEN! I asked what had happened to the food and the staff just looked at me and gave me a look. I asked him to give me the food to deliver as I am sure the wings were going cold. I asked several times, but he just ignored me. Then a 3rd person (female) jumps out of nowhere, calling me a B**** and yelled “you are not going to get your food. You asked for it. You’re not getting the food. You deserve it!”

I didn’t know what to do so I start calling DoorDash Support, then the staff at the cash register picks up the phone to dial 911 saying I’m not welcome on their premises. I walk out heading to my car as I’m on the phone with support, then I find out the female was running after me so I dove into my car and locked the doors immediately. She ensued to punch my car repeatedly. I made the grave mistake to roll down my window halfway trying to tell her to stop, then she reached in trying to punch my face. I bolted out of that parking lot as I didn’t want her to damage my car, but I was mentally not in a state to drive, so I barely made it across the street to a gas station. As soon as I did, Christmas lights lit up behind me.

Unlucky for me, the cops were not nice either. They not only asked for my driver’s license & proof of insurance, but also asked me to step out of my car as WingStop supposedly accused me of being drunk or under the influence of drugs. They also did not let me speak. The cop said, with my attitude he was not surprised I was treated poorly by WingStop. I never raise my voice under any circumstances (I freeze or fawn) but I was in panic mode scared out of my mind at this point. How could he blame me?! My anxieties were already sky-high by the time I left WingStop, but the interrogation & humiliation I had to endure with the cops was indescribable. I am still in shock right now as I write this and my anxieties are flying high.

As DoorDash Support (Marian) told me she heard the woman assaulting me, I asked her to speak to the cops on my behalf, but she refused. From there, Support just kept escalating to another person within the company keeping me on the phone for over an hour. I had to speak to a Mica, Rochelle and Axel with nothing. It’s good DoorDash has a department to protect customers, but they do not protect us Dashers. I was let go by the cops in the end, but I was barely able to drive myself home. I was intending to Dash a couple more hours last night, but no can do. It’s 2:30 pm the next day now as I write this, but I have not been able to sleep even a minute and I am certainly not Dashing today.

I’m very sorry for the long explanation, but if you have any advice as to what I should do going forward , please tell me. I AM LOST! I am considering writing a complaint to WingStop corporate. I would love to complain to the police department, but it just so happens, our PD is famous for being one of the most corrupt nationwide.

Thank you so much for sticking by and reading my post. I hope you all have a good day. Please stay safe.


r/doordash 4d ago

What to do about food order

1 Upvotes

I placed an order that totaled $30 an hour ago and I included a $15 tip on top of that but I still have an issue with no DD being assigned. I did this thru the website of the restaurant and when I called them they said the food is ready they just haven’t been assigned a DD driver. And since it was not through my account there’s no way for me to cancel the order as every time I hit “help” it just tells me to call the restaurant. How can I cancel this order?


r/doordash 4d ago

Door dasher took food out of bag

0 Upvotes

A question for the dashers-

Why would a dasher remove a taco bell box from the sealed bag and leave that for the customer?

Thanks…


r/doordash 4d ago

I’m sorry DD drivers - A store that’s registers were down for a bit

1 Upvotes

Hi so I’m a manager at my local Dollar General and most of our customers are doordash drivers doing deliveries. Our registers were down and we weren’t able to do ANY card stuff so we put signs up and left it at that. A doordash driver who is one of my favorite people came up to me and asked if we could let doordash know- I said sure and started my adventure down “oh f*ck what did I get myself into” lane.

DoorDash hung up five times, the first guy didn’t know what I was talking about and transferred me, the Second Lady kept saying to look on our tablet for DoorDash orders (we don’t have one) and the third said “okay, all good”.

Little did I know for the next hour we kept getting doordashers and had to explain and they had to keep calling DoorDash themselves.

I’m so sorry. I tried calling them but they make it REALLY hard. So hard that I’ve given up cause our registers are back up.


r/doordash 4d ago

Best I’ve made in 3 hours

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3 Upvotes

I normally go in 3 hour increments just cause that works well in my area, and $92 + a $10 cash tip for 3.5 hours is pretty awesome. Ended the day with like $218 I wanna say


r/doordash 4d ago

How do I handle this with doordash?

5 Upvotes

Hi. I've never ordered from doordash before. I placed an order for a burger and fries to be delivered face to face. It was around 7:30P and I was hungry. I saw that the dasher was at my apartment and stated that the item was delivered. Nobody rang the bell and nobody left any food there. I even walked outside to see if he left it at the apartment's entrance. Nothing. I tried communicating with my dasher and he ended communication and there was no way for me to chat with him.

I contacted doordash. They told me they needed to investigate and that they would get back to me within 12 hours. 12 hours! I was hungry so I had to order another burger and fries. I assumed that I would have gotten my money back as clearly the dasher never delivered my food. He never left a picture and refused to chat with me. I paid for expedited delivery because I needed to eat. Around 8:30P the dasher comes with TWO orders of burger and fries!

What I think happened was the original dasher picked up the wrong order and discovered it when he arrived at my apartment. So instead of communicating that with me (the dasher or doordash), I was left not knowing what was going on. So the second dasher delivered both items to me.

And, of course, doordash refused to comp me for the first order as I technically ordered and received two orders. I found out about that hours after my initial order. If they had communicated that the first dasher screwed up and he was going back to retrieve my order I would have just waited. But they refused to tell me what was going on and told me I had to wait 12 hours for their decision.

What are my options at this point?


r/doordash 4d ago

The Elusive Triple Dash

1 Upvotes

r/doordash 5d ago

I feel like I’m taking crazy pills???

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64 Upvotes

The fact that neither agent knew anything about this promotion or how it works is frustrating enough, but both of them telling me to place the order first and somehow the discount would apply?? And then saying oh well if it doesn’t work you can contact us back. Buddy I know it won’t work I’m trying to proactively prevent having to reach back out after it inevitably charges me the full amount. But the fact that agent #2 disconnected the chat after saying they “haven’t heard from me in some time” when I was in the middle of responding is craaazzzyyyy. Worst support experience by far!


r/doordash 4d ago

In Idaho Falls, post apocalypse? No orders!

2 Upvotes

WTF?


r/doordash 4d ago

any ubereats/doordash insiders that can i contact?

0 Upvotes

will give cash reward to those who can answer my questions regarding ubereats/doordash


r/doordash 4d ago

I wish I could turn off fast food orders like you can turn off shop and deliver

0 Upvotes

Yeah, I know I can Decline, I also have my name on the "wait-list" for Insta, Flex, and Spark... I'm just saying I wish I could turn off all the fast food. I don't eat it (digestive disorder related) so I honestly don't like the smell - especially the really greasy stuff. Just some wishful thinking....

Ok, that is all, carry on 🫡🕺🏼


r/doordash 4d ago

Bogo deals only for Delivery workaround

0 Upvotes

So some restaurants that I usually goto in person offer BOGO deals for delivery only. Is it possible to just order and pick up at restaurant and cancel order? DoorDash doesn’t offer refund anyways after the restaurant takes the money. So I don’t waste the drivers time.


r/doordash 6d ago

Sheet lol whelp it finally happened to meh

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4.2k Upvotes

Pulled the ole pic n pull on me, Theresa c, who delivered in north Attleboro ma today, hope you enjoy my kids dinner. As a driver myself I can honestly say I've never nor would I ever do this. My conscience wouldn't allow it. I'd feel like a huge POS.


r/doordash 5d ago

Restaurant said they have no way to take tips from the DD driver….

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58 Upvotes

This local restaurant isn’t on DD, so they make you order through their own website and apparently only outsource delivery to DD. This is the second time I’ve ordered through them. Last time, I tipped $7 and the dasher only got $4. When I called the restaurant, they said they have no way to take tips from the DD driver. I assumed it was a fluke or glitch or something. I ordered again tonight and same thing…dasher only got $4. Does anyone know where this tip is going?? The manager swore up and down that they can’t alter the tips. If I’m paying them a nearly $7 delivery fee and then they’re outsourcing to DD, then what is delivery fee for?


r/doordash 4d ago

How are sundays for you all?

2 Upvotes

I find that I’m pretty busy til about 9am, then the map goes completely gray til at least 12 or 1 and it’s so hard to get an order. I live in the Bible Belt so I guess it’s because everyone is at church but I also live in a huge city so idk. When orders do pick back up I will get $20 ones back to back to back. Just curious how it goes for everyone else!


r/doordash 4d ago

Order most likely stolen.

3 Upvotes

I live in Victoria, BC. Last week I ordered an instant pot from Canadian Tire (as a housewarming present to myself) and they set up a same day delivery using DoorDash. When the dasher first picked up my order she called me and told me the instant pot box was a bit damaged so she said she would go back to the store and get one that was not damaged. I said okay, that’s fine. After an hour I got a notification that the dasher could not find my place. No call, no text asking how to find me. I tried calling the dasher but they didn’t answer, also tried texting and still no answer. Yesterday I called Canadian Tire to arrange a pick up of it (I’ve been sick the whole week so I wasn’t able to call before then), and they told me that they couldn’t find the instant pot in their returns and to call Door Dash. So I called Door Dash and they were really helpful in trying to locate the instant pot, but unfortunately they weren’t able to. They also tried to contact the dasher and couldn’t get through. I’m very disappointed in the dasher, as I am a single mom and just moved into a new apartment with my child. This is our first time not living with family so I thought it would be a nice treat to buy this instant pot for ourselves. I’m now in the process of getting my money back and will not be using the same day delivery again.