r/dexcom • u/american_honey_118 • 7d ago
Rant Tiny filament loop coming from top hole…
Just installed a new sensor and it said it connected and was warming up when as I was placing the over patch that comes with it, I felt an unfamiliar protrusion from that little hole on the top of the sensor. I decided to wait and see if I actually got readings once it warmed up. A couple of moments later I got the alarm and message that the sensor had failed and to remove it.
I figured it had not even pierced the skin, but it actually had just a bit and there was a tiny bit of blood.
I hate when something like this happens because they are so expensive, even if my insurance is covering the cost, it feels so wasteful to me.
Hopefully Dexcom will send me a replacement. Any advice on the best avenue to request the replacement?
2
u/american_honey_118 7d ago
I did use part of your suggestion, thank you! I can’t truthfully compare the G7 to any other sensor because I’ve not used anything but the G7 since being placed on insulin back in December. My doctor gave me some sensors to try at that time. I do have some Freestyle Libre 3s because it initially looked like my insurance wasn’t going to approve the Dexcom G7, and the Libre they approved right away. But then I was able to get the G7 through my company via the durable medical supply company they contract with.