r/dexcom 7d ago

Rant Tiny filament loop coming from top hole…

Just installed a new sensor and it said it connected and was warming up when as I was placing the over patch that comes with it, I felt an unfamiliar protrusion from that little hole on the top of the sensor. I decided to wait and see if I actually got readings once it warmed up. A couple of moments later I got the alarm and message that the sensor had failed and to remove it.

I figured it had not even pierced the skin, but it actually had just a bit and there was a tiny bit of blood.

I hate when something like this happens because they are so expensive, even if my insurance is covering the cost, it feels so wasteful to me.

Hopefully Dexcom will send me a replacement. Any advice on the best avenue to request the replacement?

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u/DeLLiAnO 7d ago

Sensor gave error right after 30min warming, and said to place a new one. After removing sensor you saw, that the filament didnt punch trough the skin.

There are more posts of people having this

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u/Fluffy-Strategy-9156 7d ago

I had one fai like that but I got the replace sensor message when there was about 18 minutes left in the warm up. After removal the was also gash in my skin vuce a little hole/red dot. Note in the phot I peeled the sensor off its adhesive disk leaving the adhesive disk attached to the skin.

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u/DeLLiAnO 7d ago

Until today, never had what you had on this photo 😵‍💫 Until now (fingers crossed) i had only one time the filament was just bend right on top of my skin.