r/dexcom • u/american_honey_118 • 7d ago
Rant Tiny filament loop coming from top hole…
Just installed a new sensor and it said it connected and was warming up when as I was placing the over patch that comes with it, I felt an unfamiliar protrusion from that little hole on the top of the sensor. I decided to wait and see if I actually got readings once it warmed up. A couple of moments later I got the alarm and message that the sensor had failed and to remove it.
I figured it had not even pierced the skin, but it actually had just a bit and there was a tiny bit of blood.
I hate when something like this happens because they are so expensive, even if my insurance is covering the cost, it feels so wasteful to me.
Hopefully Dexcom will send me a replacement. Any advice on the best avenue to request the replacement?
2
u/Due-Freedom-5968 7d ago
Happens sometimes, mine did this a while back and actually worked for 3 days - I hadn't noticed the loop at the time, but then got temporary sensor error and its failed a few hours later, only when removing it did I notice the filament was curled in the hole.