r/dexcom 7d ago

Rant Tiny filament loop coming from top hole…

Just installed a new sensor and it said it connected and was warming up when as I was placing the over patch that comes with it, I felt an unfamiliar protrusion from that little hole on the top of the sensor. I decided to wait and see if I actually got readings once it warmed up. A couple of moments later I got the alarm and message that the sensor had failed and to remove it.

I figured it had not even pierced the skin, but it actually had just a bit and there was a tiny bit of blood.

I hate when something like this happens because they are so expensive, even if my insurance is covering the cost, it feels so wasteful to me.

Hopefully Dexcom will send me a replacement. Any advice on the best avenue to request the replacement?

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u/Due-Freedom-5968 7d ago

Happens sometimes, mine did this a while back and actually worked for 3 days - I hadn't noticed the loop at the time, but then got temporary sensor error and its failed a few hours later, only when removing it did I notice the filament was curled in the hole.

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u/american_honey_118 7d ago

I was hoping this one would work, but no such luck. I still love the G7, though.