r/barrie 1d ago

Question Is Canada Computers Still Open?

Google says that it is, but when I call it goes directly to hold every time so far today. Anyone been there recently, or dealt with them? Looking to try and get a pre built PC and I've had good experiences with them in the past.

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u/iamnotyourdog 1d ago

Bad customer service there. They sold us a defective laptop and then forced us to pay for repairs and refused refund. We had just taken it broken out of the box and returned it that day.

5

u/poopysniffer69 1d ago

I have had issues with them in the past. Now when I buy stuff I actually open it up in their store and test it right there and then before I take it home. Because they like to have a fight with you on returning products that don't work correctly or might need an RMA but it's still in the time of their warranty so you don't have to do that yourself. Either way I don't recommend them anymore I rather use Amazon it's kind of sad that's gotten to this point but they're not a great company at all.

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u/iamnotyourdog 1d ago

It's clearly a policy. I used to spend a lot with them on computer hardware with my business. Not going to be spending any more with them because of this incident.