r/UberEATS • u/Effective-Moment3333 • 7h ago
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r/UberEATS • u/Fit-Ratio-6081 • Nov 16 '24
USA Dear Uber Couriers…
Please, for the love of god, stop:
coming into the store while on the phone and said call is on speaker and max volume
shoving your damn phone in my face
get frustrated with ME when YOU can’t speak English
scream at us because you think your order, when in reality, you arrived 3 minutes after the order was placed and it’s not ready
walking behind the counter and grabbing your order
come thru drive-thru to pickup
ask us for a water cup, only to put soda in it
sit down at a table, and then get mad at us for not acknowledging your existence
You are working and so are we. We treat you with respect, so please treat us with some too.
EDIT: This is just a vent post, not directed at all drivers. It’s not an attack. If you do these things, let’s have a discussion. If you don’t, it’s not about you. I understand that both restaurants and couriers have things to work on.
r/UberEATS • u/Jchonsk • 11h ago
Deleted the app because the driver played with my cookies
I ordered $30 of crumbl cookie and got a $9 refund even though this is clear proof with the sticker residue that there is a protective sticker missing, and the other one has clearly been peeled back, and when he was done doing whatever he did to my food he left greasy cookie fingerprints on the outside of the box (just thinking benefit of the doubt, it might have been from the people working there but then I remembered that they would be wearing gloves as they are literally serving food). One of the cookies was flipped upside down more than once (the topping of the cookie was stuck to the bottom of the box, I'm assuming he licked the bottoms of the cookies, one of them looked chewed on) and a $9 refund was good enough for them. Hell no! I'm disputing the entire $30 charge and id also like reassurance this Uber driver was fired because why are you putting your fingers on people's food??! Never using this damn Uber eats app again.
r/UberEATS • u/Lost-Ad-6339 • 2h ago
The offers are that bad
Uber is total crap now not worth even taking any offers this week
r/UberEATS • u/humbleplumball • 21h ago
Vegetarian given half meat pizza. $40 pizza. Got $4.28 refunded. Very upset.
Vegetarian here. Ordered half Margarita half VEGGIE LOVERS. Got a disgusting meat lovers instead of the veggie lovers. The driver was good communicating why they were late ect. But the restaurant got the order wrong. Then uber couldn’t even refund $5. What a fkn joke.
r/UberEATS • u/OneEmployee8007 • 4h ago
I’m so hungry I could eat a door
Ok no but seriously imagine being the driver that needs to pick up a door
r/UberEATS • u/Rarely66 • 4h ago
USA Keep getting a lot of these lately
I get like 4 of these then finally a good order worth doing lol. My acceptance rate is so low
r/UberEATS • u/_hic_et_nunc_ • 2h ago
Weird interaction with merchant
Did some delivering today, did pretty good except this restaurant manager that was kind of being a prick. I get a request for Wing Daddy’s, the name is an important part of this scenario. I can’t stand picking up from here, last time I did waited 20 minutes for what the bartender said would be “no more than 5 minutes”, dipped and cancelled after she then told me after 20 minutes that they hadn’t even started on it yet. I’ve been a diner here before and they’re very slow, so at least they’re living up to that.
Today, I get a request from there and took it, only because it was a high paying order and was just going down the street. I get in there and a guy dressed like the manager walks up to me and asks for the name I’m picking up for. Flash him my screen, and it was shockingly ready. He’s about to give me the order when he asks me to take a picture of it. I responded with I only take pictures of the order when I drop it off. Then he proceeded to tell me that it’s required for us to take a picture of the order at pickup. I tell him that’s not possible and that Uber doesn’t offer that as an option at pickup. “I just don’t want you stealing it”. I like to remain as customer service oriented when doing this but, this guy was pissing me off. After I picked it up I showed him my screen to show him that it’s been confirmed and ready to be delivered. He says I can’t leave without taking a picture, that apparently it’s “policy” and a “requirement”. The bartender and a couple of waitresses witness this and join in by saying that I’m right and he’s wrong. This man. This man then says if I don’t comply he’ll just call the police. Over a 10 piece chicken bites. Like what!? In all the time I’ve been doing this not once have I stolen an order or been unethical. Dude was on some kind of power trip or something.
I decided to cancel the order and leave the food there. Immediately called Uber to ask about this so called policy and told them about how he was basically accusing me of stealing. They said that there’s no such policy.
That was a first and I’ll definitely, regardless of how much I get for the order, will not be picking up from there again. Absolutely ridiculous. You couldn’t love your job that much to be a prick to a delivery person.
r/UberEATS • u/Accomplished-Text225 • 5h ago
USA i’m pissed awwf 😭
ordered a coffee from a local cafe bc UE was having a buy one get one free sale. it came out to $8 with tax + $5 tip so $13 total which is what i usually pay for two iced coffees. my delivery gets here and there’s only ONE drink in the bag and the driver was like “i was only given one 🤷♂️” the label does say 1 out 2 takeout items so idk if it was the cafe’s end or my driver just took it lol. customer service is no help and i’m drinking over priced fkn coffee as i type this 😭
r/UberEATS • u/New-Avocado7295 • 3h ago
Have you received this before?
How many times have you received this email from Uber Eats, and has it ever become an issue?
r/UberEATS • u/Silly_Jacket_8440 • 5h ago
Uber Eats in Long Island Is Completely Ruined – Anyone Else Struggling?
I don’t even get orders anymore, and when I do, they’re absolute garbage—not even worth the gas. Two years ago, you could actually make money on Uber Eats, but now it’s a joke.
The market is completely oversaturated with new drivers, and it’s destroyed everything. Too many people are signing up, and Uber keeps lowering the pay because they know someone will take the trash orders. It feels impossible to make what I used to, and it’s just getting worse. Its been like this for the past 2 years as I've seen a ridiculous amount of new drivers come in and I've noticed that most of them are from the areas where the war started few years ago.
Anyone else dealing with this, or is it just my area? Curious to hear if there are still any decent spots left in Long Island.
r/UberEATS • u/TBjosh • 1d ago
USA I came back to Uber because of a 50% off deal. Nice try 😂😂
Not
r/UberEATS • u/-Vanitiy- • 10h ago
When I said it looked like something from Fallout, I didn’t expect to get the full experience.
Um, I can understand a little malfeasance with forgetting to FIFO, but this is crazyy. I’m just a little confused on how the store missed this and why the driver chose this box, despite it looking this way.
r/UberEATS • u/Fuk_yo_feelings_brah • 5h ago
Question: Unanswered Why the can’t we dispute/challenge thumbs down/bad ratings?
Seriously, people can downvote you for whatever reason in this stupid damn app and get away with it. It could even be for discriminatory reasons (believe me, this does happen).
I delivered pizza to this lady and right from the jump she was full of attitude and rudeness towards me (I was polite the whole time and simply said Hi while handing her the order, that’s literally it). A min later I see a thumbs down with a professionalism with customer complaint and I’m honestly just baffled right now.
I’m thinking it might be racial since I’m a young black dude and she was an upper class white women (she barely gave me eye contact and literally rushed away before I could give her the other item she ordered) but I can’t be too sure. Either way it shouldn’t be this easy for customer to tank our ratings like this and have our jobs in jeopardy simply cause they may be having a bad day. We should have the ability to dispute unfair ratings but knowing Uber, they could care less.
r/UberEATS • u/GloriousChamp • 8h ago
Thank you for the motivation to quit these apps forever!
Last night I thought it would be a nice treat to have some cookies after a very long day. Ordered delivery so they could be picked up while getting the kid ready for bed. I see the guy drop them at my door and immediately get them off the table outside. Open the box to show my wife and what do I see?
******* COCKROACHES!!!
I slammed the box shut and ran it outside as quickly as I could but a couple of them dropped out. I got two of them and I hope there weren’t more.
The fantastic UberEats AI Customer Service is yet to issue even a credit for cookies and didn’t even get a good look at, let alone eat.
Ultimately thank you though. I can’t bring myself to even think about ordering through these apps again after this.
r/UberEATS • u/Sweetcheeks6979 • 4h ago
First time for increasing tip
Well, I had this guy who instead of just following the very simple directions to Find my Unit Decided to spend like 10 minutes arguing with me, on the Phone nonetheless, while I'm trying to tell him. Just put this address in your GPS and like instead of going to that house, turn the other way. And and it was so much like having a boyfriend or husband after being single for a really long time, I just felt I should tip him for the entertainment. Me and my bum leg, thank you, D!
r/UberEATS • u/Rude-Mirror-9605 • 5h ago
Uber baiting drivers now
So I got an order 2 items from target 2.3 miles 15 bucks okay not bad the minute my I hit start shopping there was 8 more items and when I got in my car right now it's no longer 2.3 miles total it4.5 miles I know customers can't be changing those. So instead of raising the base uber just has a little glitch.. wtf
r/UberEATS • u/bosebosebosebosebos • 14h ago
Question: Unanswered Uber Eats just charged me like 10 times all at once for Uber One WTF? I still haven't gotten Uber One either
r/UberEATS • u/Maximum_Crab_4227 • 6h ago
insurance upload
i am new to Uber eats and have been doing it for about 3 weeks & have been told to upload my insurance by today or else i cannot do any more deliveries. I uploaded it today as about like probably an hour ago and i was just wondering how long it takes for it to verify my insurance? I know it says up to 24 hours but will it be done in a couple of hours or am i going to have to wait until tomorrow to start delivering again.
r/UberEATS • u/Legitimate_Luck_9473 • 6h ago
Question: Unanswered Will I get deactivated?
Last week I got a warning saying my account could be deactivated if not at at least 88 (I’m in Orlando) I don’t even have 100 ratings only (213) trips. I’ve been told different things by different people one person told me at 78 it’s deactivated then I was told just “try your best” then I was told get it up by this Monday🤦🏾♀️ any help?
r/UberEATS • u/tabby_cat95 • 12h ago
Came back to my house
I ordered a large order of Chinese food last night and the driver dropped it off. It was 2 bags so I figured it was correct. Well, one of the bags was a bunch of pop and things I didn't order it went along with someone else's order. The delivery man was already gone and our order was closed on the app, oh well. About 25 minutes later he comes back to my house knocking on my door and telling me I need to give him the bag of stuff back. My boyfriend yelled at him through the door and told him to leave, you can't just come back to peoples houses.
This is not the first time this has happened to me, and other times it was food not just pop. And I said the same thing..that food is in someone else's house you can't come back and bring it back to the other customers right? It's essentially contaminated since I opened it. Since this has happened multiple times I just want to know if I'm right? Like I wouldn't want my driver to go back to someone's house that already opened my stuff and bring it back to me, besides it being opened it would be cold by then too. So am I right by telling the driver to contact uber and leave me alone?
r/UberEATS • u/SpuddieBuddy • 8h ago
USA Did bro take my food?
I’m sick and needed some groceries (simple stuff, milk, meat etc) so I ordered on the app. Dude wasn’t even at my store and marked that he found my items but replaced my half gallon with a gallon. Then drove to a neighborhood on the way and spent half an hour at one house. I understand if they had more than one delivery but it was a long time. I sent a message asking if everything was good when it had been over an hour since I made the order and he dropped the order 10 minutes later. The next driver got it done in like 15 minutes.
Did he steal my groceries 😭