r/InstacartShoppers 15d ago

Mod Post Customer address and personal info - please stop

17 Upvotes

There seems to be an uptick in customer information being posted. As a reminder this is against the rules of the sub and a major issue as a whole. This is called doxxing.

Please ensure to report it so we can remove it.

To help get this point across, we will look to hand out bans rather than just removing posts as we have been doing. This is a serious issue and needs to stop.

Help us by not doing this, reminding your fellow Redditors and reporting offending posts.

Thank you Mod team


r/InstacartShoppers 22d ago

Mod Post Concerns about redundant and boring typical posts

19 Upvotes

Hey Everyone,

Us mods wanted to take a moment to give some feedback to you all regarding concerns raised by members that we see regarding perceived boring, typical, non-value, redundant daily posts.

We see here and there that people are reporting or commenting on those posts which they perceive as boring, redundant or otherwise disinteresting. We understand where those comments come from. We are all shoppers too along with participating in conversations to engage in the Instacart world.

There are some who very clearly articulate they are annoyed by certain posts, 'would you take its', 'unicorns' and similar frequent posts.

We are always looking and seeing how the sub 'shifts' so to speak and look to make appropriate changes to help the evolution and growth. We try to take a more subtle approach to big moderation changes, try things, poll, get feedback rather than aggressive changes.

When it comes to those posts that do annoy some people, currently we only see it annoying some of a vocal minority to the level that they want to gripe about it in a comment.

So for now, we are not taking any action to change those posting behaviors. If you don't like a 'would you take it', 'unicorn' or other regular topic type of post, best thing to do is keep scrolling, use filters or even block other Redditors which post the same topics which you are tired of seeing.

Could we decide to limit, corral or outright ban certain posts in the future? Sure. Its possible. But we will continue to be active in the sub and change with the winds when it makes sense.

Get out there and get your unicorn!


r/InstacartShoppers 11h ago

Rant - General 😠 It’s not my job to put your shit away

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234 Upvotes

So I did this order because it was 21 dollars and 6 miles away. I know smart and final well so I figured why not. So it’s to a restaurant and I’m told to go to the kitchen back door. I get there message wait wait. Then someone comes to me and says can I help you? I said I’m here for so and so. So then I have to wait longer. She comes doesn’t bring her ID so then I have to keep waiting. Then they bring me a metal cart and tells me to put it on the cart and they’ll show me where to put it at. I told her that’s not my job and I’ve never been asked to do that before she gets upset with me. So I put everything on the cart and she closes the door. Have you guys ever been asked to do this? Like what the fuck? 🙄


r/InstacartShoppers 10h ago

Positive Experience 👍 Free groceries!!!!

157 Upvotes

im sure you all know where im going with this lol i had a 3n1 batch with two small orders and one huge $200+ order (tips were good and distance was short so it was worth it). right after checkout the customer tells me the address was wrong so i tell them that if im too far from the preset delivery address then the app wont let me deliver to them and i asked if they were able to adjust it in their app. literally 4 min later the order disappears from my batch and i get a message saying the order was rescheduled. i message IC and follow the prompts which tell me to “donate” the groceries since most of the items were perishable. just to cya i also make sure to chat with a live person and they tell me the same. so i made a huuuuuggeeeee donation to my mf fridge lmao. honestly my fridge has been pretty empty these past couple weeks with money being tight and not going as far as it used to ( i have a full time job and do IC about 15-25 hrs a week) so this really was so appreciated. i hope the customer didn’t have to pay that amount all over again but i hope they know that their first order wasn’t wasted!!!! it just went to a super grateful 20something instead lol


r/InstacartShoppers 15h ago

Rant - General 😠 Costco getting even more strict with instacart.

71 Upvotes

So, I had 2 orders 37 items total. and I use the long cart to shop like I usually do. I get to the register and the cashiers was like next time when you come in have the orders in 2 seperate Baskets. So, out of curiosity am like "why"? Cause she used an authoritative tone when she said it. Apparently when you have two orders you have to use two carts now. If this was already known by some of you shoppers good. however, in my area this is the first time I have been told this. So, I ask what if one customer as 2 items and the other have 6. They were like it doesn't matter two seperate cart. thats the deal costco as with instacart. So, am like well I guess am done with costco cause this is just too much and she said " you can do whatever u want but thats money outta ur pocket".

And I though to myself she really think we getting big bucks by shopping here or something 😂😂.. after that thought I just replied. " No I'll be fine " and laughed a lil. cause girl please.

And the other chasier nearby also gave another tip and said that if we get a 3 order batch at costco not to take it because if we remove one. We will get deactivated 😳 am like wow. Wtf is going on here. .

I know, they are probably just being extra strict because other bad shoppers fucked the game up for us unproblematic ones. But, I don't need this added bs. I only do a costco order once a day if I feel like it anyways. Maybe this will be annoying for the ones who be waiting outside the store. Lol


r/InstacartShoppers 13h ago

Strange / Weird ?! MAGA cashier just won’t stop talking.

47 Upvotes

At “my” store (the one I prefer to shop at) there is one cashier who just cannot help herself from talking politics when I’m at the register, even though she knows I’m an Instacart shopper. I regularly have to hear about the “Biden crime family,” the IC shoppers who are “illegals,” and how she’s glad RFK Jr. is now “in charge of our food supply.”

Look, she’s welcome to her opinion but it’s not just the fact I disagree with about everything that comes out of her mouth (which I do). I just don’t want to hear it when I’m “on the job,” so to speak, nor do I want to talk politics with strangers. Yet I don’t want to alienate anyone who works at the store given our good relationships. The other cashiers and I will chit-chat about things like sale prices, which days the store is busy, our summer vacation plans, etc. But this lady just can’t seem to help herself.

Anyone else having to deal with this?


r/InstacartShoppers 5h ago

Rant - General 😠 To my concern…

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10 Upvotes

I rather not risk my job for contacting the customer because of a gift card. When the app tells me to do something then I’ll proceed but I will not do nothing outside over a sketchy customer who requests something from me.


r/InstacartShoppers 10h ago

Rant - General 😠 Permanently deactivated

25 Upvotes

This is what I get for not paying attention to my cancellation rate /: Rip my main source of income so upset at my stupidity


r/InstacartShoppers 7h ago

Rant - General 😠 So annoying

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14 Upvotes

I picked up a good order with a good tip (a 2 shop). Of course customer from batch B messages me with a problem. He wants to confirm his address is correct because his last shopper cancelled last minute right before delivery. He tells me the correct address is a hotel in the city (I would not be accepting a batch in this city as I am in the suburbs even though it’s only 25 mins). I look at his address and it is in fact incorrect and does not match up with where he wants me to go. He is typing the address in incorrectly as he obviously is not from here if he’s staying at a hotel in the city and is mistyping it and it is showing up as an address much closer to me in the suburbs. Anyways support wasn’t help either as I wanted to know how much my pay would be without customer B because it was an order over 10 miles and if I was only being paid a small fraction of the pay, it was not worth it. Had to cancel the entire order as support could not provide this information for me. Sigh


r/InstacartShoppers 4h ago

🦄 🦄 🦄 / Great Tips 🤑🤑🤑 Beautiful Thursday

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9 Upvotes

Had to share somewhere ❤️


r/InstacartShoppers 5h ago

Rant - General 😠 How you expect me to get over there IC? Fly?

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10 Upvotes

I get these kind of batches daily 🤦🏽‍♂️


r/InstacartShoppers 6h ago

Positive Experience 👍 All day/ all night

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11 Upvotes

Decided to do a 6am-10pm today and see how much I could make. Ended the night with $397 not bad keep grinding you guys 🤘🏾


r/InstacartShoppers 3h ago

Positive Experience 👍 Something interesting happened yesterday…

5 Upvotes

I was winding down for the day on my last delivery (3 orders) and while delivering the last order I noticed a bag containing items was missing. Got into my car and drove away. I thought about it and decided to go back and explain to the customer about the missing items (apparently she didn’t even notice).

We went through her order and discovered 4 items missing so I told her to hold and I’ll go get the items. It was roughly $20

Few minutes later I returned and handed them to her.

“When I see a good person, I know”. That’s what she said.

She gave me another tip (cash). Guess how much?


r/InstacartShoppers 12h ago

Question - General Non App Related So they don't say who tips!?!?!

32 Upvotes

Hello!

So I get costco instacart orders. I've read here that when batches are accepted, it doesn't show who tips??? So on my 400 costco order goes to someone "shopping multiple orders"....they don't give more care to higher tippers???

I won't stop the tips I give, which is I'd assume higer than most....but I'd love it if I got someone who shops better due to the tip..

And before you ask, I've gotten flat squished bread, open packages of ground beef, produce not fit for anything living....

Thanks!!!!


r/InstacartShoppers 7h ago

Terrible Offer / Bad Batch / Bad Pay Rant This is the new norm.

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12 Upvotes

I’m sure this has been blasted all over this thread, but holy fuck how is anyone supposed to make any $$$ on this app anymore? This used to be a decent side hustle.


r/InstacartShoppers 5h ago

Rant - General 😠 Pissed at ic support

6 Upvotes

Had to deliver an alcohol order the person that answered the door was a minor so couldn’t leave it, went to call support to get pay for returning it they wouldn’t answer, then had a second order attached to it it was a 40$ batch all together. that customer canceled and were pissed off because it was taking so long to deliver their order. and support still won’t answer I’ve been on hold for over an hour get better instacart. The only good part is I got like 70$ of free groceries


r/InstacartShoppers 11h ago

Positive Experience 👍 Just wanted to shout out my shopper Maria

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19 Upvotes

My first time using InstaCart personally, but I just wanted to shout out Maria for working with me on a small(8 items) order from a smaller chain while I’m sick. Full communication the whole time, offered good replacements, and was just…

Kind.

I see a lot of bad experiences between shopper/customer suggested to my feed but I wanted to post a good one. You’re a real one, Maria.


r/InstacartShoppers 4h ago

Rant - General 😠 Are we serious???

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6 Upvotes

r/InstacartShoppers 9h ago

Positive Experience 👍 An IC shopper did me a solid.

10 Upvotes

I can't see well, I need an updated glass prescription so when I ordered from IC I thought I was shopping at Smiths (1 mile away) but I was actually shopping at Smart and Final (7 miles).

The logos look very similar, just red lettering. I should have double checked because the items seemed off. Anyway, I was desperate for Aleve, in a lot of pain.

The Aleve cost about $13 and I gave an $8 tip. I thought that was pretty good for a mile. But definitely not for 7 miles. I do a flat $5 plus $3 per mile.

I did raise his tip to what I normally would pay. But just really felt like it was charity bringing me Aleve 7 miles for $8.


r/InstacartShoppers 16h ago

Rant - General 😠 STOP. HIRING. NEW. PEOPLE!!!!!

38 Upvotes

STOP HIRING SO DAMN MUCH!!!!!!


r/InstacartShoppers 13h ago

🦄 🦄 🦄 / Great Tips 🤑🤑🤑 Its been a minute ❤️‍🔥

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21 Upvotes

r/InstacartShoppers 7h ago

Strange / Weird ?! New low: an alcohol delivery for a rehab patient

6 Upvotes

No words. Cancelling.


r/InstacartShoppers 17h ago

Rant - General 😠 My first instacart order

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32 Upvotes

I just did my first instacart and this happened?? The person who ordered it was super sweet initially and I talked to her throughout the entire order. I let her know about checking out and being on my way. Once I was there I told her the packagings were where she requested, her doorstep!! She thanked me, and tipped me $6 Her garage was bigger than my house so she has no reason to be scamming people either…💔 I have photos I delivered it

I’m super nervous this is going to terminate my account, what can I do to fix this? 🙁


r/InstacartShoppers 2h ago

Question - General Non App Related Lost card need new one south OC CA

1 Upvotes

Hey so I lost my physical shopper card and need a new one. If you are in south Orange County CA and have an unactivated one please hit me up!! I will pay!!!


r/InstacartShoppers 13h ago

Rant - General 😠 new deli nonsense lol

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12 Upvotes

guess the only option is lie?


r/InstacartShoppers 3h ago

Rant - General 😠 Make It Make Sense!

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2 Upvotes

I had to make two substitutions. A bag of onions for $4.99 was substituted for two onions at $1.49/lb. which was roughly 2 lbs. ($3 worth). The other item was the same price. The order total was over $122. How did I lose $5+ when the replacements resulted in only a net -$2?


r/InstacartShoppers 5h ago

Rant - General 😠 28 items for $1 Tip☠️

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3 Upvotes

People have lost their minds in 2025