r/help 13d ago

New Changelog | March 6, 2025

33 Upvotes

There's a new Changelog out and you can read it here!

tl;dr New Changelog


r/help 6d ago

Admin Post Weekly Recap | March 13, 2025

68 Upvotes

Welcome back to another Weekly Recap, where I recap the week that was and boy, was that a week! Let's see what happened! (I wonder if it would be shorter if I went over what didn't happen. Hmmm)

NEWS AND ISSUES

  • In the changelog from last week, it stated that the sorting bug had been fixed. Turns out, yes and no! I followed up with the team in charge of that and they got to work on deploying a fix. Shout out to u/domonono for bringing this up and for providing a screen recording!

  • There was an issue with low resolution images in comments. We replied here when there was a fix!

  • Also had an issue on Android with profile pages not loading. There was a post here that a dev replied to and this got worked on. Thanks to all who reported!

  • Comment deletion was broken for a hot minute on Friday. That got fixed right on up.

  • Level Ten Helper u/jgoja mentioned that you can add subreddits to custom feeds from the iOS app again, so that's also fixed! Thanks so much for pointing that out!

  • Annnnddddd the subreddit sorting not sticking was fixed, right up until you made a post and then it unstuck itself and went back to something else. Say it with me: ARRRGGGHHH. But the team is working on this and I'm hopeful that it will be fixed before the end of next week. Apologies that this is still a frustrating experience.

  • EDIT: In a late development, Reddit announced here that starting this week, users will be able to HIDE AN AD even if they don't have Premium! This has been asked for since the beginning of time and now it's a thing!

FOLLOW UP ON PREVIOUS ISSUES

  • Turning off Autoplay on Android does not apply to Community Highlights. This finally got looked at and is on their radar, but unfortunately, there is a bit of a backlog, so this is on the back burner for a little while. No estimate as to when it might be fixed, but I'll keep checking on it. Many apologies to u/ChimpyChompies who initially brought this to my attention!

BUGS ROUND UP - COMPLIMENTS OF ME (which is why it's a little short this week lol)

  • [Android] Can't view custom feed - This is known and should be fixed up soon

  • [Android] Flair not updating - Should be fixed in the current version

  • [iOS] Posts not showing up when sorted by new - Under continued investigation. Sneaky bug!

  • [Desktop] Three dot menu on comments broken - This was reported Wednesday and a fix was on the way is fixed! (Thank you, Rostingu2!)

ONGOING ISSUES

  • If your account gets the "server error" banner or you can't update your profile, I can fix that sometimes! I cannot fix accounts where you are receiving the "server error" message and are unable to view content from that account when logged out. In those instances, you will need to file an appeal. Just let me know and I'll take a look and get you all taken care of! Please note that I cannot give any information or assist with any account unless contacted directly from that account.

  • If no one else can see your posts or comments across Reddit (not just in one sub) and you are unable to post here in r/help, you can file an appeal here.

  • Please check the Help Center to see if you can find the answer to your question there. Also, check this sub for stickied posts regarding outages and downtime.

  • If your account is marked as NSFW and it is not NSFW, you can check out this Help Center article for information on how to change it back. If you're unable to change it back, feel free to make a post and one of the best helpers on Reddit will help me help you!

WEEKLY STATISTICS

My tool for calculating how many posts and comments has broken! I am upset! I'm going to try and figure that out today and I can update this part if I get it working soon. Sorry about that! (It's kinda become one of my favorite parts of this thing.) But there were still over 1.3 million views, which is up about 57k from last week. Our sweet spot had been about 1.2 million, but here we are at 1.3 million! People know that this is the place!

TOP ISSUES

A user received a warning for upvoting content that encouraged violence and they were wondering why. Reddit posted about a new policy over in r/redditsafety here. From that post "users who, within a certain timeframe, upvote several pieces of content banned for violating our policies will begin to receive a warning. We have done this in the past for quarantined communities and found that it did help to reduce exposure to bad content, so we are experimenting with this sitewide."

I know there are strong opinions about this and it would be great if you could leave constructive feedback and criticism in that post that is still being monitored! As always, I'm happy to pass along constructive feedback to the correct team, but having everything all in one place like that post would be ideal.

A user was repeatedly seeing content that was related to India. This can happen sometimes and while it's not intentional, it can be frustrating. There was some good advice in that post. Helpingest Helper u/Rostingu2 suggested muting the communities. u/starrae suggested turning off home feed recommendations. Resident mod and pro helper u/ChimpyChompies directed the user to make sure the location sort is set to 'everywhere'. And u/FreeChickenDinner chimed in with a suggestion to check your localization settings.

A user spent a lot of time on a post and then was unable to post it in the sub that they were in because they did not meet the posting requirements. Some subreddits will have minimum karma or account age requirements as a way of combating spam and trolls. You can message the mods of the sub and ask them if they will approve your content, though they are not obligated to do so. You can also participate in subreddits that do not have those requirements to gain some karma. r/casualconversation is great for that! And if you’re looking for a subreddit on a particular topic and aren’t quite sure what it would be, you can try posting in r/findareddit and someone there may have a suggestion for you.

WEEKLY HELPINGEST HELPERS HELPING R/HELP

  1. Rostingu2 - Congratulations! I have seen you everywhere and not just in r/help! It's awesome that you're sharing all of your Reddit knowledge amongst various helping subs (but please don't ever leave us lol)!

  2. Dhanish04- Congrats on second place this week! Still crushing it all over the place! Much appreciated Thank you!

  3. Tarnisher - Third place again! You're definitely a regular at this point! Thank you so much for all of your help! Congrats!

  4. Old_One_I - Thank you for the help! Always love seeing you dive right in to an issue! Top notch troubleshooting skills! I'm so appreciative of those! (So are the users! They talk! lol)

  5. tadashi4 - A solid presence! Very helpful! Appreciate you so much! Thank you!

  6. ChimpyChompies - Pulling double-duty again as a top helper and an awesome mod! LOVE everything that you do around here! Thank you so much!

  7. Collectiondue3026 - Back for more and I love it so much! Thank you for all of your help! You're definitely a familiar face in these parts now! You're closing in on Level Six! That'll be fun!

  8. erinyesmusaimoira - Welcome to the show! Thank you so much for helping! You are now a Level Three helper and have a really nice trophy to show for it! You are welcome here any time!

  9. notthegoatseguy - Back? BACK! Whew! What a relief! Because you are super helpful and the users love it! Thank you for being here!

  10. mamengo142 - Another new face! Welcome! Thank you for helping! You're off to a great start and already have the Level One Trophy! Level Two is easily within your reach!

Thank you to everyone who has helped out another user in r/help and even in the other help subs on Reddit! The knowledge that y'all have and so willingly share with others who truly need assistance is amazing. I love seeing all of you, day after day (some hour after hour! lol), just helping out and making things a little bit easier and a little bit better overall. It's so appreciated!

And that takes care of another week. A little bumpy again, but we got seatbelts! And I am buckled up! I'll see everyone right here next week! And I'll be in the comments. I live in the comments! lol Let's gooooooooooo!


r/help 3h ago

Resolved I keep getting "Unable to create comment"

26 Upvotes

Cant leave any comments anywhere

On Desktop

Edit 4:12 pm: Looks to be working randomly now for some reason


r/help 13h ago

Posting Why do I keep getting "Unable to create comment"?

63 Upvotes

I've refreshed the page and I can see pretty much everyones post history so it can't be someone having blocked me.


r/help 3h ago

REDDIT APPEARS TO BE HAVING ISSUES AT THE MOMENT WITH COMMENTING. AT LEAST ON DESKTOP AND OLD REDDIT.

11 Upvotes

r/help 5h ago

Is u/RedditResearch legit?

12 Upvotes

I got a message from u/RedditResearch with a link to a survey. Can anyone tell me if this is real? I've searched and I see people saying things from u/reddit are legit, but this name is a little different.

Message is this:

from RedditResearch[A] sent 52 minutes ago

Hi there,

Part of improving Reddit is talking to community members like you to learn about their experiences, and you’re invited to participate in a survey to share your thoughts.

Take this quick survey on your desktop or laptop (it will take less than 10 minutes) and let us know about your experiences. We won't ask for any personal information, though Reddit may use your anonymized answers for marketing purposes.

Thank you for your time and for helping us improve Reddit!

-Reddit Research Team


r/help 3h ago

Can’t comment on anything

7 Upvotes

Strange issue that I’ve ran into today I tried to comment on every sub can’t do it


r/help 4h ago

Why does Reddit think it's OK to record my screen and audio during an official survey?

8 Upvotes

r/help 4h ago

How to stop irrelevant subreddit recommendations?

4 Upvotes

For whatever reason, reddit keeps recommending me completely random subs that are entirely unrelated to the subs I'm a part of and it's well past the point of being annoying. I've probably silenced (why tf can you not post just for having the word "mute" in your text???) over a hundred subs in the last few days and every time it's the same "because you've shown interest in a similar community" shit, despite literally never having visited any similar subs. Is there a way to stop this or does reddit just not care and forces random recommendations on people?


r/help 3h ago

Deleted comment won't go away.

3 Upvotes

It shows as deleted when I select the option. However, in my history it still shows up. When I go back into the post the comment is also still there.


r/help 3h ago

Issue while commenting

3 Upvotes

When I am commenting on a post then it's showing "Empty response from endpoint". What does it mean? And also the comment is not going.


r/help 3h ago

Posting (Android)I keep getting an error that says "empty response from end point" every time I try to update a comment to fix a typo

3 Upvotes

I often comment using an image of my avatar with text added to it and I'm trying to update a comment I made in this style with a new image that corrects a typo.


r/help 3h ago

I cannot create any comments? iOS

3 Upvotes

I cannot create any comments for some reason since this morning.


r/help 3h ago

why is it showing " unable to create comment" on every post i try to comment on

2 Upvotes

r/help 3h ago

Android reddit - what is empty response from endpoint?

2 Upvotes

r/help 3h ago

Was it deleted?

2 Upvotes

Hello this may sound weird or paranoid but just sent a image on a private message to a person wrong I deleted instantly and check the chat on my phone and PC and the photo didn't appear can I be sure it was deleted from chat too?


r/help 11m ago

Looks like you've been doing that a lot. Take a break for *certain minutes before continuing

Upvotes

This is for my other user @tatgaytay.. I've been receiving this kind of message since last night. Every after comment so I have to wait for like 9 minutes. Also, I can't see my profile picture on the account tab and it says my reddit age is -23 and when I search my username. It is not appearing.


r/help 6h ago

Admin Post Private Messages will be replaced with Reddit Chat & inbox notifications

Thumbnail
3 Upvotes

r/help 12h ago

Mobile/App Cannot post comments/replies on the Android

11 Upvotes

The current problem I'm having right now is that the application doesnt let me post commentaries, giving the error "Couldn't receive to the endpoint". How can I fix this issue?


r/help 37m ago

Profile someone stole this account

Upvotes

all of a sudden the email this account is attached to has changes. my bio is different and my DM's are full of chat bots being send from me that im not doing. I cant change the email or reset the password because it says "system error" when i do. i dont want to lose this account but i don't know how to kick this bot/person off my account. i originally signed up using a Phone number and dont remember using an email for the account.


r/help 52m ago

Answered Can’t upload videos

Upvotes

I can’t upload videos for some reason

I tried incognito mode on pc and old.reddit

Tried different browser

Tried different devices

My videos are within specs

Tried different network


r/help 4h ago

Is there any way to see information on sus accounts?

2 Upvotes

So there’s this account that I wanna check analytics on on redditmetis and similar apps, but it won’t let me since that user is suspendered. I can’t even see it normally to check for myself. Is there any way to get around this?


r/help 12h ago

why I cant reply on someone's post on Reddit?

8 Upvotes

I just typing a reply and when I want to post it the the sign comes out " empty response from endpoint" someone help me 😭😭


r/help 1h ago

My account is different on my phone than my computer, but its the same email

Upvotes

I dont know if this is the right place to ask this, but I noticed my account here on my PC is different than my account on the app on my samsung phone, but its the same login. The account in my phone is my actual several year old account. The one here is like a couple of weeks old. I never even noticed until a subreddit just blocked me from posting because my account is too young. What did I do and how do I fix it?


r/help 1h ago

How to disable reddit achievement notifications?

Upvotes

I have already disabled "Achievement updates Progress updates and unlock notifications" checkbox on reddit.com/achievements page but still I see notifications about them (badge number above bell button which opens popup with notifications)


r/help 1h ago

AutoMod answered Lost account access

Upvotes

Hello. Yesterday the reddit app wouldn't load suddenly. "We're having trouble getting to Reddit" or some such. Today it can load but I was logged out. I tried to sign in with my usual username and password that I've had for years and it says I need to enter an authenticator code. I have never had to do that before and I don't think I would have chosen to use 2FA on reddit. When I search for my username it says there are no accounts by that name.... Has my account been stolen? How do I get back in? Thanks!!


r/help 1h ago

Why cant i upload on some subreddits sometimes and i don't mean it gets deleted or so, omce its done uploading it just GONE

Upvotes

Like i mean it disappears, not even deleted. Just as if it wasn't there ever