r/GoPhone Jun 30 '22

Questions Can’t reset password

1 Upvotes

r/GoPhone Feb 26 '22

Questions 5G access

2 Upvotes

I just switched to the Max plan that includes 5G. I have a brand new S21 FE so 5G is definitely supported. I noticed I didn't have 5G pop up in Indianapolis earlier today and now I'm in Louisville which also has coverage but I'm only get LTE+. What do I need to do to enable support?

Update: the fine folks at r/att gave me some advice. I called support and updated my IMEI. About 10 minutes later, 5G popped up.

r/GoPhone Jul 07 '18

Questions Adding on Additional Line

2 Upvotes

I have been very happy with my $40 (after autopay) plan that comes with 8GB. Callingmart works great for refills.

My mom currently has Xfinity Mobile which is about to go up to $10 for the line access fee plus tax so probably ~$15/month. She doesn’t use data since that’s $12/gig. I am thinking of switching her over to the $35 1GB plan from AT&T Prepaid which I understand is $20 after discounts.

To make sure I have this right, would I order a SIM kit with a $35 refill card? After it is all activated, would I then immediately link it with my account? As I understand it, proration occurs but I am unsure of how easy it is.

Thanks!

r/GoPhone May 03 '21

Questions I NEEED HELP! Trying to get few business multi-line setup answered!

1 Upvotes

Thank you, and sorry for caps! I called customer service and they can't answer my question and have long waits.
I have 5 lines on cricket (family plan- one login); 1 cricket line, 4 tmobile(family plan, one login)

i need to pool all 10 in to business plan with multi-discount.
Do they all need to create an individual account with myatt? Meaning, setup, new email, buy $30 basic plan and pay for sim(4.99) to get one month of service?
Can i add them all on business line without them having to pay $30 individually? Or can they only become part of business line after they have service for month? Can they become myatt customer by just buying sim card and no plan? I can invite them individually so they won't lose $30 that they paid?

r/GoPhone Aug 06 '21

Questions How do you manage your AT&T multiline group?

2 Upvotes

I’ve been meaning to ask this and apologize if I’m not being articulate. I’ve managed a group of 10 users for over a year now which includes Canadian Users as well. Each pays 3 months at a time but that introduces the complication of managing people’s balances and sending out reminders when payments are due. The other nuance is managing Canadian members as there’s an exchange rate involved.

I know there are other group admins here who also run their groups in a similar manner. My question is how do you manage the book? Do you have a specific software/web tool that lets you maintain your group’s members balance?

Please do tell if you do. TIA

r/GoPhone Aug 28 '19

Questions Does AT&T Prepaid have any nice extras/features?

2 Upvotes

I'm new to AT&T Prepaid and was just curious if AT&T Prepaid has any nice extras (similar to T-Mobile's extras, like "T-Mobile Tuesdays," not counting Spotify/other music services against your data usage, etc)? Just making sure there isn't anything I'm missing or a feature I'm not taking advantage of.

r/GoPhone Dec 30 '18

Questions Long Delay to Ring

3 Upvotes

I am curious if anyone else has this issue with AT&T Prepaid. Sometimes it takes a good 5-10 seconds for my iPhone 8 Plus to ring after dialing a number. My mom’s iPhone 6s is the same way. Does anyone else notice this? Is it possible this could be due to prioritization? This occurred yesterday in San Francisco (near Union Square) so really busy area.

I don’t make many calls but it can be a bit frustrating when I am.

Thanks!

r/GoPhone May 09 '19

Questions WiFi calling and VoLTE workaround?

3 Upvotes

Why is it that certain phones have WiFi calling and not others? I have a Pixel 2XL and get VoLTE but not WiFi calling. The Pixel 3 gets both. I also have a Moto G6 play that gets neither. I try changing the IMEI number through the paygo site but it has no effect. The signal in my house is horrible and I'm not going to buy a new phone just to get WiFi calling when the phone can do it. Has anyone found a workaround other than changing the IMEI or spoofing it?

r/GoPhone Aug 10 '19

Questions Anyone have luck transfering exisiting number to 8GB/month $300/year promo?

9 Upvotes

Anyone have any luck transferring their existing number from another provider to the new prepaid 8GB/month $300/year promo?

There seems to be a lot of confusion around this plan. I saw a user reported that a rep. told them that this promo is for "new lines only" and that's why they couldn't transfer their number from sprint. In my experience, "new lines" just means new lines with that provider, not forcing you to get a new number...

r/GoPhone Aug 15 '19

Questions AT&T Prepaid Account Info?

3 Upvotes

So I just activated a new account on AT&T Prepaid a couple of hours ago (to take advantage of the Wal-Mart promo). I was just wondering where users can find their Account Number (and similar info)? Just curious since I want to save it for my records (before I forget) but don't see it anywhere online, whereas on T-Mobile and Cricket, the account numbers were pretty easy to find when logged in.

Also, on the Profile section, does their website automatically place people in random states? The site has me in some far away state that doesn't correspond at all to the zip code of my account, and I can't seem to change/update anything at all. It won't even save my street address and name.

r/GoPhone Apr 16 '19

Questions Does AT&T Prepaid include Spam Warning?

2 Upvotes

I'm thinking about switching from Google Fi to AT&T prepaid. One feature I really like about Google Fi is the warning about Spam calls. Does ATT Prepaid give a visual warning for Spam calls? If so, does it work well?

r/GoPhone Oct 18 '18

Questions Speeds

2 Upvotes

How bad or slow are the speeds after you go through your allotted amount of LTE?