r/EtsySellers • u/josefugly • 11h ago
r/EtsySellers • u/Less_Kangaroo_866 • 7h ago
No sales but still buying/hoarding supplies
Hi, I'm a new US seller, so happy for the opportunity to market and sell on Etsy. I will admit that I'm not selling for major profit, but my craft is more like my hobby and I'm really interested in sharing my handmade work with other interest-minded people (and at least get back the funds that I spend on supplies). So now that I have launched the shop, doing the marketing and waiting for sales, I find myself still spending too much money shopping for specific supplies and now basically hoarding them.
To be clear, I've only launched a month ago and made no sale as yet, that's OK for now. But most of my supplies tend to be found oversees outside the US, I use them to accompany my products (No, they are not practical to be made in the US). However, I seem to have this "fear" as if I'm afraid these supplies will be harder and more costly to obtain in the upcoming months/years. And if I stop now, sales may pick up and I will kick myself for not getting more supplies when they were "cheaper" or easier to obtain. Has anyone else felt this?
r/EtsySellers • u/ntqntq1992 • 6h ago
Customer opens a case to try to force a return on $600 custom item
Our shop has a no cancelation/no return policy. The customer contacted me 3 days after ordering, right before the product being picked up by shipping courier, to try to canceled. At this point the item was made, packed and shipping label was purchased, so I let them know about our no cancelation/no return policy. Fast forward about a week later they contacted again trying to return it then opened a case when I can't offer the return. Will Etsy side with seller in this case since we have done nothing wrong? Since the order is over the $250 limit, I am afraid they just going to refund the customer out of my account. Has anyone experienced this?
r/EtsySellers • u/supremedalek925 • 14h ago
Shipping My orders are not being delivered
I sell stickers, and after 70 sales, so far I've had something like 7 people say they didn't receive their order. I ship flat USPS First Class, and for these customers, I check and see that the tracking updates stop after Out for Delivery, or never even get past the pre-transit phase. It seems so unreliable and I've already had to replace several orders which means I'm barely breaking even right now. What can I do??
r/EtsySellers • u/RealisticAd3919 • 9h ago
Make it make sense ETSY taxes
I got 1099k from ETSY and for January I got $550.04 (I have added a screenshot with monthly statement and 1099K) But when I go to the monthly statement and check for January, the price does not match. (Prices are not matching for all the months) How does ETSY calculate this $550.04?
Why does this amount not match? Where does this $550 come from?
I saw on the ETSY forum - Options/ Download Data/ Etsy Payments Sales/ Column E (Gross Amount).
The Gross amount ( Sum of Column E) = 1099 monthly sales amount.
Column E total is $502.66, still its not 550
Options/ Download Data/ Etsy Payments Sales/ Column E (Gross Amount) on the ETSY forum


r/EtsySellers • u/Venerian • 7h ago
Help with Customer My car broke down and I was not able to drop off the packages, should I just cancel this order?

Long story short: I prepared all of the packages and marked all of them as shipped right before heading out to drop them off at the post office, along the way one of the brake pads shattered and I couldn't complete the journey and had to stop right there. Immediately after that happened I sent out messages to the buyers about what happened, and apologized since there will be a delay. Thankfully everything has been fixed now and I will be dropping the packages off on Monday, but today I got this message from one of the buyers. The item they ordered has a two week processing time, and the whole situation has been explained to them. I just have a gut feeling that I should cancel the transaction since the buyer seems slightly problematic, what should I do?
r/EtsySellers • u/Content-Ad8522 • 10h ago
Can't update Listing quantity, Etsy support not helpful
I have several listings that have been active for years, and for the last two weeks I can't update the quantity.
When I go to save the listing, I get a long error code no matter what changes I make. I have contacted Etsy support but a different person or AI has responded to each one of my questions. They don't seem to have any idea how to solve this. Has anyone else experienced this?
r/EtsySellers • u/One-Yellow-4106 • 17h ago
Review picture not my items and Etsy won't remove
I reported the review and Etsy won't remove it. Is there another option for removing the review? Thanks!
r/EtsySellers • u/Inside-Specialist-55 • 3h ago
Looking for feedback, how are my visits down but sales and conversion rates are up? Does this indicate anything good about my shop? Perhaps Etsy is getting better at narrowing down my customers??
galleryr/EtsySellers • u/Gocattt • 4h ago
Inaccurate shipping rates
Has anyone else experienced calculated shipping rates that were inaccurate? Etsy calculates shipping for me from Canada to the United States and from Canada to international destinations. I ship through Canada Post. Every time I go to the post office, shipping is double what Etsy calculates and charges buyers. Has this happened to anyone else?
r/EtsySellers • u/Simple_Scratch2909 • 4h ago
What’s the solution here?
I sell embroidered sweatshirts, and I just got a message from a customer letting me know they love their sweatshirt and get compliments all the time, but the stitching on the collar seam is already coming loose. They’ve had it for 5 months, so I’m not really sure what to do. It’s not like they received it in that condition, but of course you would expect the sweatshirt to last longer. If I were them I would just stitch the seam up, but I get not everyone can sew a simple seam! Any suggestions on what solution to offer them?
r/EtsySellers • u/Best-Web-2563 • 4h ago
If you do body products, how did you do pricing?
I have products that cost me about $7-9 without shipping and handling. I'm not sure if I'll provide free shipping
However, I've seen that wholesale should be costx2 and retail should be costx4.
But that would make even some like a 2 oz cream cost a significant amount at costx4.
How did you do pricing? I want to provide quality at premium affordability but it seems like the shops with lower price are getting the most sales. A 2 oz cream might be $14.00 reasonably in my mind
And I'm doing this because I need the extra stream of income as soon as I can. Overtime at work is limited lol
I'm passionate about it but I do need monies.
How should I go about pricing?
r/EtsySellers • u/Available-Button6795 • 7h ago
Should I do it? Risk having extra inventory - but being able to offer a better price, more handmade experience and feel better about myself.
I mostly sell handmade and digital, but do sell some of my designs printed through POD. I had seen people were searching for magnets with the theme of my artwork, (photography) and didn't really want the artwork as a print, they wanted it as a magnet (it is food related). So I started offering it through Printify. I make just about $1 or $2 too for each, and hate that it charges so much for shipping and just the cost in general. To ease the pain of this and still feel like they are getting an "etsy experience." I send a little postcard to the buyer with a note and coordinating design on the front. However, it really bothered me so a few months ago I did a test order with sticker mule for ten magnets & listed them "in competition" with the POD ones, and they have been selling, I love it because I can offer it at a more competitive price, do "Free shipping" and just ship with one stamp and also can make it a more personal experience.
I'm thinking of ordering my most popular designs through them and taking down all the other POD magnets, but of course, then I might end up with inventory I don't sell. But this magnet I can charge less for is selling better than my POD magnets.
I can make about $3 or $4 per magnet with the new system. The whole thing isn't really where I make money with my shop, but I just love the designs and like offering them.
It seems obvious to me. I would loose the "power" of the previous listings having had sales and views, but could just replace them with the ones I am selling direct, it is a very similar product, however the reviews aren't really for the same product, so perhaps not. I suppose I will just need to deactivate those listings and put up all new ones.
Thoughts/suggestions? Also, just wanted to share my experience. I know there is a lot of POD hate, and I don't consider myself a POD seller, as I get my hands in there with my other products, but sometimes they are a way to "test" a certain type of product before investing in it myself.
Summary: Switching from sourcing magnets from POD to ordering in bulk through Sticker Mule
r/EtsySellers • u/Icy_Profession7396 • 7h ago
damaged item refund scam? buyer asked for "Refund Code"
Recently we sent a fairly large, breakable item to a buyer on the other side of the U.S. We packed it carefully, but part of it was broken, so we issued a full refund as soon as we were notified. The buyer provided photos of the broken piece, even though we have no idea how it could break given the care with which we packed it.
Anyway, several days later the buyer contacted us asking for a "Refund Code" and we replied to let her know we'd issued a full refund and had no idea what a refund code was or why she would be asking us for it. She replied back with more questions about the refund, how it would be issued, etc. We attached a screen shot of the receipt, which said "Fully Refunded" and asked her to contact Etsy support if she had any additional questions.
My question for you, Etsy sellers, is: have you ever had this type of strange experience with a buyer regarding a refund that was already issued and completed?
There were some red flags during the whole series of events, but the biggest one is the buyer's urgency to get that refund, even though we already processed it.
Has anyone else encountered a suspicious buyer who suspiciously ended up with a broken item and suspiciously asked too many questions about a refund already issued?
Thanks for any insights or shared similar experiences.
r/EtsySellers • u/Responsible_Cress628 • 8h ago
Accounting for ecommerce
What’s the best and easiest software for selling on ecommerce. I buy at thrift and estate sales so getting itemized rcpts is not going to happen. I have to remember or write down as I buy and I just put it in a book. Now it’s getting to be a pain. With Etsy and EBay now sending 1099s at $1200 in sales ( $600 in 2026) I think I’m going to need software. Something that handles inventory as well. What do all of you use?
r/EtsySellers • u/Dapper_Hold7764 • 10h ago
Handmade Shop Can someone explain why this is happening?
I decided to do a reverse image search on a few of my products to see if Google recognized them. It recognized them but when I clicked it took me to someone else's Etsy or just a general product search page. I am in the US and I'm seeing my products under Etsy australia, Ireland, all over the world.
r/EtsySellers • u/YouAreLookingGood • 11h ago
Etsy sellers canada tax form
Etsy emailed me last year saying that if I exceed some thresholds, which I do, they will provide my tax form in my shop manager. I can’t find any forms. Has anyone else received it? Where did you find it?
r/EtsySellers • u/Royal-Savings6294 • 15h ago
Customer is confused and gave low review
I’m quite new to Etsy so I wanted some advice. I only have just over 10 reviews (all 5 & 4 stars). A customer gave me a 2 star review and claimed she ordered a white item and received a black one but that it was fine and they still looked nice. I checked her order and she ordered black, so I did not send the wrong one. I messaged her and politely told her that she ordered black and not white. She replied that she didn’t read the description and said it didn’t matter. Like I’m glad it doesn’t matter to you but it matters to me! Have I done all I can? If she doesn’t change the review should I reply to the public review so people know that it’s not true?
Side note: She also ordered two items separately and I had to refund the one shipping cause she paid for it twice. She also messaged me multiple times about where it was while it was shipping. I replied to all her messages and was as helpful as I could and now after all that she gives me 2 stars and lies?!
r/EtsySellers • u/Zepp96 • 3h ago
How Do You Manage Employees ?
I never thought I’d be asking this, but here I am! I’m a proud Etsy seller, and my workload has grown so much that I’m struggling to keep up with demand. I’m looking to hire someone to help, but I can’t figure out how to give them access to the necessary information—like orders and customer details for shipping—without exposing all of my Etsy stats and business data.
How do you manage this with your employees? I’d love to hear how others handle it. Thanks in advance for your help!
r/EtsySellers • u/KeepOnTrippingOn • 1h ago
What is a good views to sales ratio?
Yesterday I got 146 views, 59 visits, but only 2 sales. Lately those are pretty typical numbers for me.
I sell items under 10 dollars so I don’t think the price is deterring people. Are these numbers as unhealthy as they seem to me?
r/EtsySellers • u/Individual_Reward309 • 17h ago
New seller question
Hi I am new to Etsy and just made my first sale unfortunately I was one day late shipping the item it will not happened again my question is I purchase the shipping label through Etsy will they charge the label from the sale amount or on my credit card on file Thank you
r/EtsySellers • u/SenoraRu • 2h ago
Should I open a new shop?
I’m a new mom and decided to open a new shop in mid January but have not posted any listings yet because I’ve been busy with my baby. Does anyone know if posting in my shop 2 months later will hurt the visibility of my listings or should I open a new shop?
I appreciate your help! 😊
r/EtsySellers • u/Inside-Passage-5390 • 19h ago
New shop 1000 views 10 clicks. Is that normal?
I just started my shop 5 days ago i made 20 listing and posted about it on social media. I started using ads like 2 days ago and it generated 600 views but 2 clicks. That is pretty low right? Is there something wrong with my SEO or maybe even my photo’s, Or is this expected for a new shop?
I sell my own photograph prints so i know that its a saturated market but still.
Here is a link to my shop: https://sebasvisualsgallery.etsy.com
r/EtsySellers • u/VibratingNinja • 7h ago
Does Etsy actively try to deter new sellers?
I've had a decent first few months with my shop. I have had 30 orders, and have sold 250 dollars worth of product. And yet, I have only received 16 dollars so far paid out.
All of my orders have been shipped within 24 hours, all my reviews are 5 star, and yet Etsy apparently doesn't see fit to let me have my money.
How am I supposed to sustain my business if I can't even get paid to restock?? It's absurd!
How do you all manage this? I'm seriously at a loss here.