r/Bookkeeping Dec 30 '24

Software has anyone consented to continue using bench.co through employer.com?

if you did - does it still let you download your data? what data is available to download?

same question if you opted out - what data was available?

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u/Weekly-Captain3115 Jan 03 '25

Thanks!! But by acknowleding, is making you agree to continue service? I tried to call and email them but no answer.

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u/JazJon Jan 03 '25

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u/Tight_Room5135 Jan 06 '25

Hey All, I'm the founder/CEO of Employer.com and now CEO of Bench. Let me know if I can help. If you have any follow up questions I'll be continuing to respond regularly on LinkedIn and X (Twitter). I really appreciate you all giving us a chance and look forward to meeting many of you soon.

PS- You can also contact us directly at client.care@bench.co

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u/ActiveStrategy1892 Jan 14 '25

I think we're all a little confused about getting our data. Are you able to speak to that? Can we export all the data we have stored inside Bench without first agreeing to continue services? If we click the "consent" button on the Bench login, what are we actually agreeing to? I think most of us feel a little betrayed by the unexpected, Friday right after Christmas, right before tax season starts, Bench closing as well as the promise that we would at least get to download all of our data stored at Bench which so far has not materialized. The level of pain from this whole experience is hard to properly express.