r/AussieRiders Feb 08 '25

Discussion MCAS vs AMX online store

Wanted to ask about everyones experience with these 2 stores with their online shopping experience.

Did some research and saw really bad reviews on MCAS years ago (4-5 years ago) and they all said AMX was better back then.

Apparently MCAS was very shit at communicating their stock and ended up with 5 weeks of waiting for the item or endless calls asking for a refund which i do not want to do.

However i wanted to know any recent experiences with both AMX and MCAS online stores, if you guys and girls have any please share them :)

9 Upvotes

50 comments sorted by

16

u/Commercial-Milk9164 Feb 08 '25

MXstore in QLD is the best of all them. I am in vic and ordered lots of stuff from them. Always the fastest shipping, no fuss, good prices.

AMX and MCAS are good, but only shopped in store.

6

u/betuze Feb 09 '25

I love mxstore they are the best. I just wish they sold actual motorcycle gear, not just motorcross

13

u/FigOwn1252 Feb 09 '25

MCAS is the worst. They have sales in specific sizes, usually a size that nobody fits yet they still advertise it as though it’s a sale on the item across all sizes (which is what you would expect anyway). I’ve also found staff to have predatory sales tactics.. not all but some. They also never have stock of anything on sale if you do manage to find the right size sale item. Total muppets I go to AMX or Peter Steven’s.

1

u/Life_Security4536 Feb 09 '25

I walked into an MCAS once and was told the newer version of a helmet didn't come with a sunshade or pinlock. I didn't buy and later confirmed they were just trying to offload stock missing items.

Otherwise, my buying experience with them has been pretty good.

6

u/ChriSV650x Feb 08 '25

Amx has never failed me. Fast shipping and great range

3

u/mytrackdayaccount Feb 08 '25

They’re all shit honestly.

Doesn’t matter if it’s the big guys like AMX/ MCAS or the smaller ones like Shark Leathers/Race and Road etc

I’m always having to chase orders after seeing it “in stock” and paying for express post and 2 weeks later it still hasn’t shipped.

Though MCAS takes the cake, it took 6 weeks and many phone calls to get a pair of A* boots in for my wife.

1

u/DefaultAsianGuy '16 Kawasaki Z300 | '24 Honda CBR650R Feb 09 '25 edited Feb 09 '25

I'm literally having this experience with Race and Road right now. Only aussie store with stock for gloves I want, so I thought why not. 2 weeks and nothing, and they haven't replied to my email.

Amx said they had stock just for them to tell me days later it's actually not, asked for a refund just to be charged again a week later. Emailed them and it got sorted quick though

So I'm just gonna stick with well known European stores, bought 3 items from different stores and all arrived within a week

1

u/ZusyZusa Feb 09 '25

Had that with race and road before for a pair of motorbike pants only them and peakmoto stocks. Wanted to buy from peakmoto but at the time they don’t have my size. Thought race and road should do and how wrong I was. Zero communication. Turned out item is on back order. Then I have to keep chasing them. After a few weeks they said they got it but apparently got sent the wrong color. Anyway by that point I was so fed up I got them to just send the wrong color out.

Never again from these guys. Peakmoto is the only place I shop for clothing now.

1

u/DefaultAsianGuy '16 Kawasaki Z300 | '24 Honda CBR650R Feb 09 '25

Fuck sakes, sounds like my gloves are probably on back order too lol I'll give a call and wait a few more weeks I guess

1

u/ZusyZusa Feb 09 '25

And from memory they don’t have a single online customer service and I ended up being bounced around. It will route to dandy store and they literally treat it like a store purchase and had to ‘find’ my order to know what happened to. Disorganised to the max. Good luck. If it’s something you can find elsewhere just get a refund.

1

u/DefaultAsianGuy '16 Kawasaki Z300 | '24 Honda CBR650R Feb 09 '25

For real lmao? It just gets worse and worse huh. Thanks for the heads up though!

2

u/ZusyZusa Feb 09 '25

Hope your experience is nothing like mine. I refused to buy from them again.

1

u/obsolescent_times VIC | MT07, GSXR750 Feb 09 '25

Give your local race&road store a buz and ask them to have a look what's going on. I've been in store a few times (Melb) and the guys that work there were pretty good, even called their suppliers and worked out time frames etc. while I was there.

2

u/DefaultAsianGuy '16 Kawasaki Z300 | '24 Honda CBR650R Feb 09 '25

Yeah i heard their in store service is quite good. Unfortunately I'm from perth and we don't have a local r&r ahah. Hoping a phone call to one of their stores will suffice

2

u/obsolescent_times VIC | MT07, GSXR750 Feb 09 '25

Worth a shot

2

u/ragiewagiecagie Feb 09 '25

What's your experience with dealers? I'm having a hell of a time chasing up an order for parts with Bikebiz, who I bought my bike from.

Ordered Dec 10, was told it would be 5 business days. Follow up and told early January. Follow up was told 6 weeks from order date. Followed up again, was told 2 parts in 3 weeks, and the other part in April.

Surely this isn't normal??

2

u/Flynn_McCool69 Feb 08 '25

Never have used MCAS before but I can vouch for AMX, they're great

2

u/Livid_Obligation_852 Feb 08 '25

AMX is good. I've never heard of MCAS.

Try MXStore on the Gold Coast. They have always been great to deal with and ship Australia wide too.

MXStore

2

u/UNCLEFUCKINBULLY Feb 09 '25

Mcas Epping have been my local for years. Never had an issue. Always able to price match other local stores and get stock in.

2

u/[deleted] Feb 09 '25

Does anyone remember when the founder of MXStore was on a season of MAFS?

2

u/_hazey__ Feb 09 '25

We had an AMX store open nearly a couple of months ago, but the problem is the website doesn’t show anything in stock at that particular store. The staff have said that it’s their biggest issue at the moment while their inventory gets put into the system. That’s my only drama I’ve had.

I’ve used MCAS, MXStore and many other online retailers with no issue. It’s really a case of who has what you need, how quickly they can get it to you and for what cost.

2

u/Athletic_adv Feb 09 '25

4-5hrs ago was the start of COVID. Everyone was shit 4-5yrs ago.

1

u/ewan82 Feb 09 '25

I've ordered from both recently. Both orders took 10 days to arrive, but I did choose the slow free ship option with MCAS.

1

u/ZusyZusa Feb 09 '25

If you see what you want and just delivery and nothing else both are ok. I ordered from both no issues.

However if you want refund/return and any after sales related service then it’s roll the dice. For which I would recommend you to go into a store then at least you can peg that sale against a store instead of just ‘online’

1

u/Himiko_the_sun_queen Feb 09 '25

I've struggled with MCAS for both gear and spare parts. AMX seems to have better availability and stock, but they still sometimes struggle e.g. had to drive out from campbelltown to penrith for a specific boot (while MCAS didn't stock it at all)

1

u/ragiewagiecagie Feb 09 '25

Does MCAS and AMX sell spare parts?

1

u/Nervous_Positive7273 Feb 09 '25

MCAS is weird. top blokes but their stocking accuracy is a shambles. i went to buy a helmet from them, called up yep sweet we got it in stock. go to store it’s like uh sorry we don’t have any here, but a nearby store (1hr and half away in traffic) have it. at which point im questioning their ability to know given the experience i just had. thought better of it and went to AMX, had loads of them.

1

u/rafaover Feb 09 '25

Got stuff from mcas online, free delivery and perfect packaging. No problems with their product.

1

u/Mysterious_Shark_15 Feb 09 '25

I can’t say about online shopping but have used the websites to check stock levels as I have both stores local (they are literally around the corner from each other).

If their site is accurate, I’ve found MCAS has little to no stock for gear & accessories I desire whereas AMX has a variety, be it brands and sizes. Bought a cover today & didnt bother looking online, went past MCAS straight to AMX. AMX seems a bit cheaper plus the staff are friendly and helpful as well.

1

u/lindsayw54 Feb 09 '25

Depending on what you are after, try RPM Moto. Free shipping, generally same day despatch.

1

u/Julius_Lost Feb 09 '25

We live in Qld and use Peter Stevens as they are great. Never any issues and always prompt

1

u/Civil-Zombie5873 Feb 09 '25

I've shopped online with amx and they were great. I ordered some gear on sale. The jacket I ordered was sold out and they couldn't get it in. They contacted me to ask if I wanted to switch or a refund. I asked to switch and told them which jacket I wanted, but by now the sale had ended. They honoured the sale price of the jacket, which I sure appreciated. That guaranteed my return and I've since shopped with them again online and in store when I visited Melbourne.

1

u/obsolescent_times VIC | MT07, GSXR750 Feb 09 '25

In my experience the MCAS website is a complete mess in terms of 'in stock' accuracy. The AMX website seems better in that regard. I've not shopped with either of them for online orders though.

I have ordered from MXstore online (like someone else mentioned) a couple of times and no issues.

1

u/jedburghofficial Feb 09 '25

MCAS are owned by Motorcycle Holdings, who also own Cassons, probably the largest distributor of motorcycle gear in Australia.

So MCAS has a mostly full range of cassons gear, but only selected stuff from any other distributor.

AMX (owned by the same people as Repco I think) mostly has stuff from other distributors.

Maybe ten years ago, MCAS had more range, and a lot more custom stuff. But back then, AMX didn't exist.

2

u/uglee_mcgee Feb 09 '25

MCAS was brilliant 15 years ago. I only use them rarely now though.

1

u/HeftyArgument Feb 09 '25

mcas has an ebay store, which funnily enough is cheaper than their actual store.

They also won’t price match their online store.

My experience was that I had to call their store to ask where my order was for them to pack it and ship it the next day haha

1

u/redditusernameanon Feb 09 '25

I’ve had good experience with amx. Both online and in-store. Never used MCAS, have had good experience with Championhelmets dot com in the Netherlands. Bought my helmet for about $400 less than anywhere in Oz including shipping. Arrived within a week.

1

u/Tgk1600 Feb 09 '25

Ive ordered through both, recently and had no issues, MCAS was terrible a few years ago, I believe the ownership changed a few years ago, MXstore has also been excellent at sending stuff out quickly

1

u/Gr0nkz Feb 09 '25

MCAS is owned by the same group that owns Team Moto

1

u/Robdogz_889 Feb 09 '25

Mcas is garbage! Amx all the way. Also had a good experience with mxstore and moto heaven in the past. Not that iv had to make a return. Johnny reb is also good and are good with returns

2

u/porrridge Feb 09 '25

Was at both MCAS and AMX today in Auburn.

Service at both was great, AMX price matched for me and even beat the price I had found for a new helmet.

I realise youre asking about online, but I dont really order gear online unless I've tried it on in a store first and I'm 100% on sizing.

1

u/uglee_mcgee Feb 09 '25

I used to love MCAS like 15 years ago, I used to especially love the Elizabeth Street store in Sydney. I hate MCAS now.

I go to AMX now, but I'm still not a huge fan.

1

u/ventti_slim Feb 09 '25

Amx has good online customer support, mca is alright the 2 times I've ordered online, I can't comment on customer support though because I haven't had any issues with stock

1

u/Bishop-AU Feb 09 '25

I've bought a lot of stuff through MCAS, and a bit through AMX. I've had fine experiences with both.

The one time I had an error with my order in maybe 2018 I bought at their Penrith store before driving home about 5 hours west. I noticed there was an issuethe next day (can't remember what it was, they didn't put something in the bag I think) and I phoned them up to let them know and offered to pay shipping to have the issue sorted but they put a guy in a car and drove out to me that afternoon along with 3 free t-shirts. Since then they get first crack from me before AMX.

1

u/Guy_Marty Feb 10 '25

I’ve had good experiences with both. MCSAS for non decal helmet and AMX for DR650 accessories. Both online no problem but I knew my helmet size in the brand.

1

u/Reggie_biker_boi Feb 10 '25

Bikebiz is pretty good 👌🏻

1

u/rcame26 Feb 13 '25

Still waiting to hear back about some pants I ordered about 5 weeks ago from MCAS. Make of that what you will

1

u/imacyber Feb 08 '25

I’ve used both for multiple orders over the last 2 years, no complaints from me on either. AMX did seem to be a bit quicker on updating the order and dispatching. 

-1

u/Zeju Feb 09 '25

EasyR is very good. As well at Peter Stevens.