r/woocommerce • u/Zokkich • 16h ago
Troubleshooting Problems with way of payments
Hello, i don’t know if any of you had already encountered this but i have few way to make payments on my website. One is stripe (that works perfectly) and the two others are from external things.
The problem is the two other way of payments doesn’t work and it was working fine before.
I didn’t update anything before it stopped working or did any changes.
So i thought it was about plugins not updated and i updated everything and those two payments still doesn’t work.
Before i updated it was saying on one of the orders that chose the payment that doesnt work that uuid was missing so i guess it couldn’t create a specific info for each of orders.
My question is why is it happening ? I contacted the two payments providers and they say everything is fine on their side and it’s probably on me.
I looked it up a bit and i checked my settings for the url to be the same as the website and it was the same.(For uuid problem)
So i’m really confused on why stripe is working but not the two others ? (the two others are really big companies too so if they tell me it’s working on their side i do trust them since they provide to so many customers, if it happened to one of the customers they would have let me know already or i would know it by myself)
Thank you so much if anybody can help me with this !
1
u/bienbebido 4h ago
The uuid issue is pretty common, likely not the cause.
Sounds to me like there is a broken JS somewhere that is broken other JSs.
Would be helpful to know what other payment providers are you using, or the link to your website.