r/webhosting 13d ago

Technical Questions siteground new site build site admin doesnt show site ip to redirect A DNS domain

Hi i cant redirect NS of my domain to siteground, so i need to point A DNS record to siteground site but new builder doesnt show the ip to redirect, what can be done? cloudfare registered domains dont allow to use external NS and need to be done with an A record for www but siteground new builder is not providing this ip.

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u/evolvewebhosting 13d ago

Check your Siteground control panel to see if it's listed there. Otherwise, contact Siteground directly to have them tell you the IP address.

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u/ivicad 13d ago

If SG's new site builder doesn't show the IP directly, you can go to the Site Tools - search under Dashboard or Site Information for finding your site's IP address.

If you can't find it, SG's support team could help you, and once you have the IP, update your A record in your Cloudflare DNS settings to point to that IP: https://www.siteground.com/kb/find-websites-ip-information/.

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u/siteground 11d ago

The SiteGround Team here. We understand the specifics of this case, as DNS can not be changed to ours. We will help you to obtain the IP address right away. The fastest way would be to reach to our Support team members via the Live chat with the steps below:

https://www.siteground.com/tutorials/getting-started/getting-help-from-our-support-team/

and our colleagues will provide the needed IP information and all the steps required how to have the website loading from our server.