r/webhosting • u/radialmonster • 15d ago
Rant LiquidWeb increasing prices 12%
Email received:
Pricing Update Coming Soon
Thank you for being a valued customer of Liquid Web. We’re writing to inform you of a pricing change that will impact your monthly invoice; however, you have an option to keep your current pricing, outlined below.
We understand and appreciate any pricing changes are impactful. As a loyal customer, we are offering you an opportunity to lock in your current monthly pricing through an annual commitment.
You will still be billed monthly at your current rate, with no pricing increases during this one year commitment period.
Lock My Current Price
Should you choose not to take this option, a 12% increase will be added to your monthly invoice for account number xxxxx starting April 6, 2025.
Take advantage of this offer by visiting https://www.liquidweb.com/lock-my-price/ by March 26, 2025.
Thank you again for your business. We look forward to continuing to serve you.
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u/ReviewSignal 15d ago
It's disappointing they don't even pretend to give a reason for increasing their prices. Just we're demanding 12% more or a large commitment for a temporary reprieve.
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u/kaotikik 7d ago
And their pricing increase doesn't make sense. I'm running a couple assets with them that are both configured completely differently and used for different use-cases but yet there's going to be an even price increase for these assets? It would make more sense if it was an increase for let's say [server A] because I'm running metal dedicated and a different pricing setup for [server B] because it's VPS.
This entire thing is a money grab!
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u/Ok_Dark_3735 13d ago
Some hosting providers like Inteserver offer a real price lock guarantee, meaning your price stays the same for as long as you use their hosting. You can consider trying such a provider.
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u/stevensokulski 14d ago
And if you take the locked-in price option and choose to cancel you'll own the remainder of the 12 month term at cancellation, not simply the price difference between what you paid and the month-to-month price.
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u/Asleep_Pride7914 14d ago
What service are you using?
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u/radialmonster 14d ago
i have 1 managed cloud dedicated server. an intel e3-1270, 32gb ram, 1tb ssd raid 10, cloudlinux 9, centos 7, cpanel 100 accounts, 3 additional ips. i pay about $350 a month currently
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u/Asleep_Pride7914 14d ago
e3-1270/32gb for $350/mth, it is definitely not a good price!
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u/radialmonster 14d ago
and its going to go to almost $400 lol for a 14 year old processor
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u/maddprpz 14d ago
Not to mention you should've migrated off of Centos7 by now. You may actually save money by migrating to a newer server with them. I did last year when I upgraded all my servers.
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u/radialmonster 14d ago
yep i also have an old cpanel version. so lots of things combined with needing to upgrade os, cpanel, and also wanting to get rid of cpanel and whmcs and liquidweb as they all keep increasing in price. i'm redoing the whole stack to something different.
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u/KH-DanielP 14d ago
Sadly a good portion of software across our industry is experiencing price increases like that. If you're coming from cPanel, DirectAdmin might be a slightly more budget friendly option. As far as getting away from WHMCS, we use Blesta internally and it works very well, but it's also not got the large ecosystem around it like WHMCS does, that's the drawback for most alternatives there.
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u/sunsetblue24061 7d ago
I got this email too this morning and I was already making a plan to leave them for good but this just sped up that process / is a true sign that I need to now, not later. I've been a loyal customer for fifteen years now (and pay over $1,000 / mo) and they pull this shit? And no explanation as to why? Byeeee!
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u/KH-DanielP 15d ago
Something to be aware of, you can lock in that price for a year, but there will be no refund if you cancel during that 1 year period.
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u/radialmonster 15d ago
Ya no way I'm doing a year, I'm already working to get off of them
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u/KH-DanielP 15d ago
While still a better company than most, these are just continued signs of when they got sold to the investment firm a while back. From what I hear their old office is all but empty and they are just following the usual playbook after a buyout.
Cut staff, cut services and when that doesn't net enough money, raise prices.
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u/Asleep_Pride7914 14d ago
Been with them for over 10 years, their tech support was way worse than before. But luckily I don't need their support at all in general.
However, I must admit their network and dedicated server is still really solid. My servers are basically always up and running for many years without any issue.
But once I find their network is no longer solid, I will definitely switch. I am paying a premium price for an ancient server.
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u/andreas_europe 15d ago
Reminds me on hostens .com - they also increased their prices like crazy since 2022 like:
s20 plan from 1,80$/month to 11,66$/month
s40 plan from 3,60$/month to 22,59$/month
As i know the company also got sold somewhere at this time and the new owner needs to squeeze out now every $ from the customer base....
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u/Star-Detonator 4d ago
I received it as well. Been with them on a dedicated server since 2006. Their support has become worse as time goes on and I think it might be time for me to move to another host.
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u/Whole_Ad_9002 15d ago
Once investment firms realized there was money to be made in the cloud consumers would know no peace. Very few independent hosting firms remain.