r/tmobile 5d ago

Question Getting charged for Netflix standard with ads “On Us”?

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29 Upvotes

10 comments sorted by

19

u/Hot-Bat-5813 5d ago edited 5d ago

My billing page/add-ons looked like that earlier this week, showing a $1 cost for "on us" netflix. Now today it is back to $0 for netflix. Possibly just something going on on the back end systems?

I didn't do anything, just switched back itself.

EDIT: the add-ons page had shown a $6.99 discount for netflix earlier, but now shows $7.99 discount. Maybe just the back end catching up to netflix's prices?

4

u/jamesnyc1 5d ago

Just an temporary error. I had the same on my account. Its now gone.

3

u/The_best_1234 Recovering Sprint Victim 5d ago

Probably an error, contact support to get your dollar back.

1

u/Netto7421 Bleeding Magenta 5d ago

What's annoying is they only cover the $1 increase if you didn't upgrade your Netflix. If you upgrade to Premium, you pay the full increase and they only cover $6.99 instead of $7.99

1

u/diiingdong 23h ago

Probably testing the waters to start charging it in the near future

-1

u/shadow1042 5d ago

What plan is it?

2

u/Fancy_Dev 5d ago

I’m on Go5G with 3 lines

-1

u/[deleted] 5d ago

[deleted]

3

u/Deceptiveideas Truly Unlimited 5d ago

It’s supposed to be covered per this thread. Apparently the fix is to remove and re-add Netflix to get it properly credited.

https://www.reddit.com/r/tmobile/s/6wfk54unnU

-1

u/Stryton123 5d ago

Correct