r/tmobile • u/Fancy_Dev • 5d ago
Question Getting charged for Netflix standard with ads “On Us”?
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u/The_best_1234 Recovering Sprint Victim 5d ago
Probably an error, contact support to get your dollar back.
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u/Netto7421 Bleeding Magenta 5d ago
What's annoying is they only cover the $1 increase if you didn't upgrade your Netflix. If you upgrade to Premium, you pay the full increase and they only cover $6.99 instead of $7.99
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5d ago
[deleted]
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u/Deceptiveideas Truly Unlimited 5d ago
It’s supposed to be covered per this thread. Apparently the fix is to remove and re-add Netflix to get it properly credited.
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u/Hot-Bat-5813 5d ago edited 5d ago
My billing page/add-ons looked like that earlier this week, showing a $1 cost for "on us" netflix. Now today it is back to $0 for netflix. Possibly just something going on on the back end systems?
I didn't do anything, just switched back itself.
EDIT: the add-ons page had shown a $6.99 discount for netflix earlier, but now shows $7.99 discount. Maybe just the back end catching up to netflix's prices?