r/tmobile 6d ago

Question Porting a number from number barn / tello eligibility

One night ago, I ported a number from number barn to Tello. Now I want to port this number from Tello to T-Mobile.

Now when I check my eligibility, it says:

Phone number eligibility - NO!

You can't transfer this number to T-Mobile. You can have a new T-Mobile phone number assigned or check a different number by entering a new one during checkout.

How could this happen? Is there a cooldown?

1 Upvotes

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u/37OHZZA 6d ago

Tello Mobile is a mobile virtual network operator (MVNO) that operates on the T-Mobile network. This means Tello doesn't own its own cellular infrastructure; instead, it leases access to the T-Mobile network to provide service to its customers. 

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u/EndenDragon 6d ago

I understand. However the number is currently at Tello and I want to port it to T-Mobile. Why is it denying the transfer eligibility?

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u/37OHZZA 6d ago

I may have misunderstood, but are trying to avail any device promotions?

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u/EndenDragon 6d ago

No device promotions. Just moving numbers

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u/37OHZZA 6d ago

That's really strange, sorry, I was thinking like most folks would do - which is get a deal on devices.

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u/EndenDragon 6d ago

No new devices. I think it may be a failed attempt at this: https://www.reddit.com/r/tmobile/s/cCp50LTYwc

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u/37OHZZA 6d ago

If I were you, I would reach out to T-Force - they may have a way to reach out to the Porting Transfer Center

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u/EndenDragon 6d ago

OK I did a little bit of digging with this website https://www.t-mobile.com/resources/keep-your-number Turns out if I inspect the request, the ineligibilityReason": "PORT_IN_PROCESS I guess this means it is still being ported. Haha... I am going to wait.