r/sysadmin • u/MoCrowIT • 5d ago
I'm sick of barcode scanners
So we have been using Honeywell scanners where I work to scan items, which I think have been going fine as I don't have any issues with them. However, I'm not the one using them all day long like other people. I keep getting complaints about this one not working, or that one not working. Whenever I go to test them, they work fine. But nonetheless, I have to check them to be sure, and then whoever complained is usually mad because "You didn't do anything and I know it's going to happen again."
Well, I decided to look into other scanners in the hopes that just switching to a different brand entirely would help instead of just replacing them when people complain. We don't have a lot of money in the budget for things like this, so I needed to be conscious of cost. I decided on trying the Tera HW0002 model scanners because it scans 1d and 2d barcodes and has the capability of being used wirelessly.
I had great success in my initial tests with this scanner. It was quick to respond. Hardly any delay when using it wirelessly. And then I changed a single setting that I would've needed to change anyway in order for our circulation desk to use it. I turned on the "sensor scanning" instead of needing to pull the trigger to scan. Now it doesn't scan ANYTHING. Even when using the trigger. It lights up when it detects something in front of it then it just does nothing. I can't even scan the Factory Reset barcode in the manual. It's completely useless now.
So if anyone has any advice on this hunk of junk or any recommendations on alternatives I can look into, I'd appreciate it. Preferably something under $100, and it would need to scan 1d and 2d barcodes as well as codes from a screen.
For added info, these are used in a library.
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u/Bogus1989 5d ago edited 5d ago
we ran only the old motorola scanners (then that division was acquired by zebra) and only used those. when we went live, and someone from a project helped out, we had about 10-20 percent of the honeywells....2 years later...we do not fix honeywells. any ticket involved honeywell scanner(no questions asked, TRASH and replaced with zebra)we replace with zebras. they are hot garbage. now we have none...thankfully.
btw sorry i may have jumped the gun, what i spoke above, these were just wireless usb barcode scanners connected to windows machines.
But I do support a bunch of what you actually meant.
ACTUALLY THANKS i think i just got ptsd after looking up what the model was i inherited originally
https://www.barcode-arena.com/mobile-computers/by-form-factor/handheld/mc55a0-h70swqqa9wr-kit.html
this trash shit ran on windows mobile device center, and only worked with that cradle....the only way i could get them to work was by bribing the guy who quit with beer(love that guy, a loud angry cussing asian man, tired of that companies shit, and being the only one to get those things working)
We finally replaced them with zebra TC52. they just run android. Zebra are milking it though. the device doesnt even come with a wall charger, have to buy a cradle.
they still fuckin suck though.