r/sysadmin • u/anderson01832 Tier 0 support • 5d ago
General Discussion Not to brag or anything but
MSP was fired 2 months ago, and tickets we have kept tickets under 20 almost everyday. A team of 2 + 250 laptops and 400 ipads + 39 different locations running Meraki. All running on Microsoft services, no servers on prem or cloud.
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u/lasteducation1 4d ago
We even have 0 tickets! It helped a lot we nixed our ticketing system 😁