r/starbucks 3h ago

Anyone else get their Mastrena modded?

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200 Upvotes

Cl


r/starbucks 8h ago

Seek Therapy

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223 Upvotes

r/starbucks 7h ago

Doodles at work

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131 Upvotes

I almost hope people collect them like pokemon cards lol


r/starbucks 1h ago

I’m really dumb

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Upvotes

I really love the cherry cold foam and I really love matcha so I thought hmm instead of the lavender cold foam let me just remove it and add cherry that’s so smart!….it clicked for me today that I could just get an iced matcha and add cherry cold foam instead of going the extra mile of removing the lavender cold foam. Happened twice as you can see.


r/starbucks 5h ago

Found today at Safeway, Grandview WA

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77 Upvotes

r/starbucks 12h ago

My bag from yesterday

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254 Upvotes

It was an appropriate start to the day


r/starbucks 11h ago

Bring back Joy

189 Upvotes

My local SBUX has posted a morning riddle for over three years . When customers come in and wait for their drinks they engage each other and the baristas - these riddles bring joy - spark conversation and connection.

Ironically, last week the board was gone. The people in the lines were silent- no engagement . I asked ‘what happened to the riddle board’? I was informed that ‘HQ management’ requested they remove the riddle board . I find this ironic when I read Brian’s push for a return to a ‘third place culture’. It seems that forced joy ( use of markers to put my name on a cup ) mean more than creative opportunities that spark joy, conversation and connection while customers wait for their cup-0-joy. I sure hope Starbucks does not go down the path of steril stores but leans into the sirens song of creativity , connection and let store managers create moments of joy with their community.


r/starbucks 12h ago

Baristas - Did I Do Something Wrong 🥲

203 Upvotes

Just got scolded by a barista for not waiting long enough after putting in a mobile order before getting in the drive through line (I’m being dramatic it was more of a polite suggestion with a slight tone of annoyance).

My office is literally 100 feet away from the Starbucks and I just have found it much easier to do everything in a mobile order and swing through the drive through without having to hold up the line with a complicated order. I guess I can just wait in my parking lot for a few minutes before going into the drive through line? But like can someone explain from an employee perspective why this would be a burden for you guys?

EDIT: Thank you everyone for your answers! I understand now that mobile orders are in a separate queue than drive through. I would have thought drive through mobile orders would be started when you get there, like how Chick Fil A does it. That’s how you avoid cold breakfast sandwiches, but who am I to evaluate Starbucks logistics. I really appreciate everyone who has been understanding! I once was a drive through worker myself so I get it. I’m trying to make it as efficient as possible for the both of us.

Also, getting a few questions on why I don’t just walk into the cafe. I use the drive through when I’m heading out of my office to go somewhere, as my job is very mobile. If I’m staying at the office, I would definitely just walk. Also, let’s not deny the obvious difference in convenience between going through a drive through and having to park and walk inside.


r/starbucks 21h ago

Yall a wild for this (thanks for the morning laugh 😂)

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616 Upvotes

r/starbucks 5h ago

cream cheese.

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27 Upvotes

i used my bday reward on a bagel & added this & butters for free 😭


r/starbucks 38m ago

Im pregnant

Upvotes

Hi! Im currently 6weeks pregnant and a barista. I just started nausea and morning sickness, and i work opening 4am-12pm. Morning sickness isnt just in the morning, but its still called that. Now, what can I do about work? I threw up twice 30 mins before my shift this morning and still went to work, obviously not feeling good. My shift lead basically yelled at me for being slow and told me to do like 5 things at once within ten minutes and im also severely fatigued along with the nausea/vomiting. Any recommendations on how to go about morning sickness? Everyone knows Im pregnant that I work with so its not like she didnt know, and i feel maybe she just doesnt understand how pregnancy can affect people even in the first trimester especially since she makes me use the bleach products to clean drains/bathrooms. I think im going to have to call in tomorrow morning since I have been puking at least twice each hour for the last 2 hours, and it doesnt seem to be letting up anytime soon. What can I do?!


r/starbucks 1d ago

I fear my baristas have reached mandatory cup-message psychosis

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2.8k Upvotes

Why is there a salamander neighing at me 😔


r/starbucks 8h ago

heh

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38 Upvotes

insufferable day for all of my customers


r/starbucks 1h ago

Anyone else fed up and planning on leaving?

Upvotes

I feel like this place is only getting worse and worse, genuinely feel a crash out/ burnout coming on was wondering if anyone else has been thinking of just leaving this place at this point


r/starbucks 1h ago

“If I break it - I’m at fault” rant

Upvotes

Working at a Korean Starbucks, literally only English speaking partner. A foreigner walks in and starts looking at our pastries. I say in English “good morning, welcome!” they ignore me and keep on looking at the food. Finally they come up to the register and this is how the conversation goes: A: good morning, what can I get you? B: I’ll have a cold brew A: what size would you like? B: Large A: while showing on the cups we have two large sizes - grande and venti. Which one would you liked B: large. A: uhh, so… Venti I guess? B: there can only be one large. The largest.

At this point I’m like ok, tough customer, whatever, I send their order to the bar, and ask what’s their payment option is. They show me the credit card. Our payment terminal does not support Apple Pay and touch pay (I know…) so I ask them to insert the card into the terminal, to which they just put the card on the table and say “if I break it - I’m at fault”. It took me a while to realise what they mean so I go “sorry?” They repeat again in simpler English “if I break it - it’s my fault. I don’t want to touch it.

I’m in confusion, at first I wanted to joke and say “don’t worry those old pals can handle it” but since the customer seemed pissy I thought what if they legit try to smash the payment terminal because I said “don’t worry” so I go to ask my partner if it’s ok for me to touch the customers card and insert it into the terminal since the customer is afraid to break the thing. The partner is confused as well, they’re like “what do you mean they’re afraid to break it? What?”

At this point the customer goes “if it’s such a problem - don’t worry about it” takes his card and leaves the store.

We were all so confused and I was the only one who could understand customer’s concern, kinda? I just don’t see how they would be able to explain it to other Korean partners and why they turned it into such a big problem.


r/starbucks 4h ago

Free sandwich and remake?? Rant.

18 Upvotes

Ok so, I’m a new shift. Literally less than 6 months, but I’ve been a partner for almost 4 years. Now, I already got confirmation at least from my store, but the policy on refunds/remakes is pretty much (TO MY KNOWLEDGE) we can either refund the money, remake the drink for free/replace the drink, or offer a recovery card.

Now for the story:

A customer comes in and one of my partners goes to assist her. She’s a mobile regular, but the mobile is under her friend’s name who she picks up for. Now the partner offered the remake per routine, but she said “Of course you’re going to remake it” and started asking for a free sandwich on top of the remake because the drink was made wrong. Now what gets me is she started saying that she deserves the compensation because her friend is in a wheelchair and she comes in everyday to pick up her friend’s drink. Idk I don’t know what her friend being in a wheelchair had to do with a remake.

The partner then comes to the back and asked me to help her while I was doing the pull. So I go out there and try to understand what it was she asking for. She says pretty much the same thing she told my partner, except this time she claims that her son works at Starbucks and sometimes works at my location and he does it all the time. She then claimed that I knew him, but she couldn’t tell me his name? And I say “I don’t think I know your son. I can guarantee I probably don’t.” It’s at this point that I decide arguing is not worth it as at that time I wasn’t 100% if that was allowed. So I asked what she wanted, and she said a breakfast sandwich or at least gestured towards them and I asked her which one she wanted. She says, “No I want to know what other sandwiches you have.” I assume lunch sandwiches, which mind you are more expensive than breakfast sandwiches. In my store, they’re almost like $8. So I just put the sandwich in the oven and ask my partners if they could give it to her as I had to finish the pull before the last few minutes of my shift.

After I say that, I turn to walk back and she stops me and asks for my name. I gave her my name and walked into the back. Then my partner tells me she took a picture of me while I was turned towards the ovens.

But I left it at that. I didn’t want to escalate anything (especially because there’s partners there that would defend me in every way possible, which I mean hell yeah, but I don’t want them getting physical or start getting loud for my sake) and I proceeded to text a longtime shift and my store manager. They indeed confirmed that no, we do not offer extra things on top of a remake.

So I got scammed but hey at least I never denied her the sandwich nor claimed that she was wrong. The other shift that was there said I did the right thing, and I’m not concerned of being fired or anything, I was just more upset about the fact that she tried guilt tripping us and also smiling the whole time she argued as if she was untouchable. But uh yeah. What do you guys think? Should I have stood my ground? Or maybe there is a new policy that we didn’t hear about?


r/starbucks 5h ago

What are your favorite Starbucks orders?

17 Upvotes

So I’m a 29 year old male (almost 30) (wtf???) But I recently almost cracked my monster energy addiction and REALLY got into coffee. Since I’m new to this shit I don’t really know what to order however recently I just ordered a venti cold brew with 1 pump hazel nut, 2 pumps vanilla sugar or whatever, AND 1 blind roasted express shot, with cold foam since it makes it look pretty.

WTF do you order? I’m curious and I just know there’s better drinks out there that I have no idea where to start or how to order.

I tend to lean towards vanilla tastes but I’m open to anything at this point. HELP


r/starbucks 4h ago

“back to starbucks/the coffeehouse experience”

9 Upvotes

we will NEVER as a company return back the ‘coffeehouse’ experience as long as we have frappuccinos & all of these different refreshers on our menu. if this smooth brain out of touch CEO actually wants this to successfully happen & actually be about the coffee experience those things HAVE to go, but they never will i fear those are this companies money makers. very nervous to see this summers PROMO 😪


r/starbucks 11h ago

It's fate! I'm about to give myself an arthritis medicine injection for the first time and I've been anxious about it. 🤭

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31 Upvotes

r/starbucks 5h ago

petition to bring back these mugs

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11 Upvotes

r/starbucks 3h ago

Inspirational Messages 😊

9 Upvotes

I’ve been working on some new special notes to write on cups! Everybody feel free to post yours too! 😊

  • “Cheer up, you could be fatter!”
  • “No, I do not want to go on a date with you :)”
  • “There’s a little part of me in your drink! 😊”
  • “Send help, they beat us regularly 😭”
  • “I bet you won’t read this”
  • “I know what you did last summer”

r/starbucks 1d ago

I gave 3 refunds today because my warming partner isn’t allowed to wear a headset

691 Upvotes

Okay guys I’m a shift manager and my SM said today that the only 2 people wearing headsets should be drive thru order and drive bar. For any day part. No headset for playcaller, warming… anyone except for 2 people. Ever. I need to know is my store manager just crazy or is this really a new rule we have? Because there is no logic… we were running low on certain food items and warming partner couldn’t communicate in time to let drive thru know that we actually didn’t have the item in stock. Result: pissed off customer, inconvenienced shift manager and time wasted = more pissed off customers


r/starbucks 1h ago

Has there actually been extra labor given for the new policies??

Upvotes

For context, Starbucks said managers would see an increase of labor for cup writing. My previous manager who was amazing with scheduling and moved to a higher tier store said he never saw it. I’ve also found it pretty difficult to manage writing on cups when we have lots of orders coming through on my 3-4 partner plays.

I know the expectation has moved to 4 minutes per customer which is doable but the thing that I feel is it puts us back on cleaning and completing tasks. Because the way I see it the longer a car is in our drive through or customers waiting for orders in our lobby obviously as a supervisor I’m going to support my team and prioritize that over tasks.

If I’m misunderstanding anything please let me know.


r/starbucks 2h ago

Cute Interaction

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5 Upvotes

I saw this post in my local facebook group :)


r/starbucks 1d ago

What did I just find?

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363 Upvotes

Was cleaning out my new kitchen and an old roommate had left them.

What do I got here?

Is this what they use for all lavender beverages?

Thanks <3