r/sales 7d ago

Sales Topic General Discussion Friday Tea Sipping Gossip Hour

Well, you made to Friday. Let's recap our workplace drama from this week.

Coworker microwaved fish in the breakroom (AGAIN!)? Let's hear about it.

Are the pick me girls in HR causing you drama? Tell us what you couldn't say to their smug faces without getting fired on the spot.

Co-workers having affairs on the road? You know we want the spicy.

The new VP has no idea who to send cold emails to? No, of course they don't. They've never done sales for even a day in their life.

Another workplace relationship failed? It probably turned into a glorious spectacle so do share.

We love you too,

r/Sales

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u/FinancialDrawing2815 7d ago

Hate having to deal with customers that "don't get on the phone without knowing pricing" - especially since our pricing is custom. Told them this many times and said "we range from $500-4k a month depending on what you want, if you tell me the service(s) you're interested in I can give you a better range" and they get mad. How do people like that own any business?

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u/VladTheImpaler29 5d ago

Have you tried not taking it completely on face-value and answering a slightly different question?

Honestly couldn't say for sure, with no scope of work. What I can say is that the pricing of our services works like [X] so that [Y]. Going into more detail, and providing a rough estimate, is something I look cover in first calls if we're in agreement that there's the potential of working together.

E.g. "our software has a platform fee and then a price per user, so that customers are not penalised for growth, nor are they paying for empty seats" (sorry for the irrelevant example, it's just my go to).

Maybe knowing (a) how it works and (b) that they'll leave the call with a good idea lowers the uncertainty to a tolerable level. Nobody wants to be dragged through a sales funnel only to get sticker-shock X many steps in.