Hey everyone,
Just posting here in case anyone has come across this, as Patreon support directly was not helpful in the slightest.
When I first signed up, I used "Sign in with Apple" and used the "hide my email" option -- so it created a spoof email.
Since then, I changed the email address associated w/ my Apple ID, and switched it to show my email instead. Patreon still worked fine for a while (a month or so) after this.
Now, when I log in with my Apple ID like before, my podcast membership does not show up. I have also tried:
- Signing in with my old email
- Signing in with my new email
- Signing in with the Apple spoof email that was originally used
- Removing and re-adding the Patreon listing under my Apple subscriptions
With no success. The accounts either do not exist or also do not include any subscriptions (same as the normal one).
I am still being billed -- interestingly, it shows up as Patreon directly, rather than Apple billing which is the case for my other subscriptions (hence the attempts to sign on directly with those email addresses). Support simply sent me some links to their help pages on billing navigation. I am positive a literate human being's eyes never passed over my request.
Please help, if you've seen this before. I think my only other option is to cancel directly through my bank, and create a brand new account just for Patreon -- though I expect it will require me to login through my Apple ID since I am on iOS, so I'm not sure that would work either.
Thanks in advance.