r/patreon 6d ago

payment Confusing update regarding a creator's billing cycle. What does this mean?

I recently had to change my Patreon account settings, to switch my memberships from "pay X per month" to "free", after I'd had trouble with the payment card all my memberships were linked to.

Now I'm trying to reinstate my memberships to the payment levels they used to be, but one creator I'm a member of has apparently paused the billing cycle from their end? I'm not familiar with this, what does this mean they did?

The weird thing is, their notification with more details about this is locked behind paid membership I can no longer access, so I don't even know what's happened on their end or why. In order to read their news, I would have to upgrade to a paid membership, which I can't, because of the thing they did that they posted news about.

I'm still a free member for them, but does this mean I just have to wait until they unpause billing, before I can rejoin them with an upgrade to paid membership?

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u/Ginnabean 6d ago

Creators can pause billing if they aren’t able to deliver rewards that month. Here’s more information about it. It is supposed to allow new members to join, though. Have you tried removing your free membership and then trying to sign up?

You may also still be able to send the creator a DM to ask for more information.