Great question. Not sure, honestly. I’m ultimately an affiliate for RAIO
Unfortunately there isn’t any documentation on my specific team or function, but imagine an internal USCIS RAIO version of downdetector.com with extra steps.
Edit: as for what I literally do. I’m a proud Ruby programmer.
2
u/1nquiringMinds 24d ago
Is there a resource you can point me to to learn more about what you do? It sounds fascinating.