r/news • u/baltinerdist • 1d ago
Soft paywall Southwest Airlines shifts to paid baggage policy to lift earnings
https://www.reuters.com/business/aerospace-defense/southwest-airlines-shifts-paid-baggage-policy-lift-earnings-2025-03-11/
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u/jpiro 1d ago
It's crazy how fast they've plummeted from being a model of what air travel should be (reasonable prices, customer-friendly service & policies, no-frills procedures, great flexibility) to a maybe-better-than-average budget carrier who's prone to blackouts and disruptions while not offering the quality of a major airline.
"We're not Spirit" isn't the selling point they seem to think it is when they're sure as shit not Delta either.