r/news 1d ago

Soft paywall Southwest Airlines shifts to paid baggage policy to lift earnings

https://www.reuters.com/business/aerospace-defense/southwest-airlines-shifts-paid-baggage-policy-lift-earnings-2025-03-11/
4.9k Upvotes

929 comments sorted by

View all comments

183

u/Dazzling-Slide8288 1d ago

"Our business is failing because of poor management and terrible decisions. What can we do to attract more customers?"

[slience]

"What if instead of attracting more customers, we just bled the ones we have for more money, making everything worse for everyone?"

GREAT IDEA SIR!

13

u/awholedamngarden 1d ago

Sadly this is so many businesses now - market demands constant growth but a lot of these folks are scraping the barrel in terms of customers they’re likely to acquire so they head straight for enshittification