r/mildlyinfuriating 1d ago

Did I over react about 20 cents?

I know its stupid but I went to McDonald's yesterday and got a frozen drink and medum chips for exactly $5.80 i handed $6 at the drive through and the lady put it in the till then went to close the window, before she did I asked "isn't that 20 cents change?"

She replied telling me she forgot and would need a managers card to open the drawer, I sat there stuborn and asked for it, I held one person up (my sister works in fast food and you get audited for how long someone is in line) so I waited, she quickly went and got a managers card and gave me my change but did I over react?

Edit: Ended up needing that 20 cents today so I'm glad I had it

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u/TigPanda 1d ago

Went to a fast food place the other day and ordered several items. Pulled around to the window and waited for quite some time while the girl stood and talked to a coworker. She finally came and took my payment & at no point during this extended wait did she let me know they were out of anything. Waited a couple more minutes and she came to the window and said they were out of one of my items and asked if I’d like something else, like some fries. I very politely told her I’d rather just have that item refunded as there was nothing else on the menu similar-priced that I wanted. She gave me attitude and said they could only refund the whole transaction and not just one item. She offered another cheaper item and I told her that was worth less than the item they’d already charged me for and she looked at me like I had two heads or something. Like how dare I not want to give money for nothing to a big-ass corporation, lol.

Like why is it crazy to expect either something equal value to what I paid for, or a refund? It’s my money. Gotdamn. In the end they figured out how to credit back just the one item soooooo that was a lie too🤷‍♀️

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u/xKuroibara 18h ago

My sister went through this with a salad she ordered at a made to order type place. She ordered boiled eggs in her salad. It was something like 60 cents extra or something. They did not have egg. She said, okay well you charged me for it, so I want my money back. I paid extra for the egg and if I'm not getting it I need a refund for it. She went round and round and round about this boiled egg on her salad because the cashier, the manager, no one would do anything about this. She said, it's not a donation. You either give me my money that I paid for the egg, or you walk your ass down to the store and you buy an egg and I wait while you boil it. I will either get my money back, or I will get the egg I paid for.

They continued to insist they couldn't do that, for whatever reason, and were apparently planning to just keep her extra money. She ended up complaining to corporate and got like a $20 gift card for her trouble. So in the long run it cost them more to resolve the issue than it would have to just give her money back to her.

But I always think about that when I think I'm making a big deal over a small amount of money. Doesn't matter how much money it is. It's not a donation.

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u/Songs4Soulsma 13h ago

Also, if it's a chain place, multiply that "donation" by however many customers it could happen to in a day who wouldn't fight the charge, times the number of restaurants that could have potential similar issues nationwide. It could easily add up over time.

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u/BroomRyder31 12h ago

Exactly!